Hello <<First Name>>,

We hope that the start of term is going well and that you are looking forward to an exciting year ahead!

It’s important to us that you stay safe and well while studying at UAL. Here we'll be reminding you of some of the resources available to support your health, wellbeing and development.  

For all student, wellbeing and study support available to you, visit our Big Welcome guide.

Want to win a free Short Course?  

Complete our Big Welcome survey for a chance of winning 1 of 3 free Short Courses, worth up to £700!

We want to hear about your thoughts on your enrolment and the Big Welcome, all feedback is anonymous and the survey should only take 10 minutes to complete!

Complete the survey now for a chance to win! 

Your wellbeing

Student exiting Chelsea Cafe on a sunny day

Get health advice

The Health Advice Service provides advice and information such as: 

  • registering with a doctor (GP)  

  • vaccinations 

  • dentists and opticians  

If you want to speak to a health adviser, please email 

Two students sitting in a common area on an orange couch talking

Counselling and mental health support

We offer a variety of counselling and mental health support services, including: 

Find out more about wellbeing support at UAL.

Urgent support  

For urgent Counselling and Health support, you can call 020 7514 6426 and ask to speak to the Duty Worker or email

In a life-threatening emergency, or if you are actively suicidal, call 999 immediately or go to your nearest Hospital Accident and Emergency department. You can also contact emergency health lines listed on our webpage

Black disabled student working in the studio on some sketches

Get disability and dyslexia support

Over 3,500 students at UAL are in contact with our Disability Service. We work with students who have either been diagnosed or are seeking assessments for any impairments or health conditions that impact their day-to-day life.

If you’re living with a disability impacting your mobility, visit AccessAble for full access and guidance on our facilities.

To get support, make sure to contact

Wall of artwork and collages in lots of different colours and shapes

Tell Someone: Report racism, bullying, harassment and sexual violence

We take all reports of racism, bullying, harassment and sexual violence seriously to promote a safe and inclusive environment. If you see or experience it, please report it through our Tell Someone form, with the option to remain anonymous.  

Find out what happens when you make a report. 

Request health support 
Request counselling and health advice 
Disability support 
Apply for screenings and assessments for dyslexia and other Specific Learning Differences 
Arts SU wellbeing support 
Get health and wellbeing support from Arts SU 
Money and security
Student sitting in one of UAL's study spaces working on tablet

Scholarships and hardship fund

For financial support while you’re studying at UAL, take a look at our Hardship Fund to see if you’re eligible.

We also have a range of scholarships, awards and other resources to help you fund your studies. 

For more financial and career advice, visit our Big Welcome guide.

Student sitting down to study, smiling and with a cup in their left hand

Student advice service

If you need any advice on fees, funding, immigration and visas, talk to our student advice service by either:  

Find a job with Arts Temps 
Register with Arts Temps to find fun and flexible jobs that fit around your studies 
Creative Opportunities 
Keep an eye on our Creative Opportunities jobs board 
Council Tax Exemption 
Find out how to apply for council tax exemption 

Your academic development

Students studying in CSM's study zone in the library

Academic Support

Academic Support can help you study smarter through face-to-face tutorials, workshops, events and much more.  

Sign in to Academic Support Online to find out what support is available at your College. 

You can get Academic Support if you are on a Foundation, Undergraduate or Postgraduate course, including PhD. 

Student participating in workshop with the Language Centre, filling in blank spaces with words.

Language Centre

If English is an additional language for you, you can access a variety of language development support at UAL. This includes English tutorials, help with academic skills and an English progress test.  

Check out all our resources and support available to you.  

Stay connected  
Get matched with another student through the SU companion scheme 
Sign up to TogetherAll, our online wellbeing community 
Black History Month 
Oct | various locations & online
Check out our great programme of events to celebrate Black History Month this October 
Imposter Syndrome  
5 Oct | online

In this friendly and supportive online session led by a member of UAL's Counselling, Health Advice and Chaplaincy Service, you will discover more about what you can do if you experience imposter syndrome and think about what kind of changes you might want to make.

Register for the sessions today 

Down to Earth: Nature and wellbeing 
12 & 19 Oct | Camberwell College of Arts

Come along to this 2-session workshop about the connection between plants, the natural world and your mental health.

Initially we will decorate a plant pot and plant some bulbs and seeds. In the follow up session we can meet together to find out how individuals are doing – sharing information on how to maintain a plant and the value of having contact with nature in our urban world.

Sign up today 
Managing anxiety 
26 Oct, 2 & 9 November | London College of Fashion, High Holborn

Sign up for this 3-session workshop if you want to learn more about managing your anxiety. 

We aim to create a safe and supportive space where you can learn some proven techniques for managing anxiety. The sessions are informed by a belief that having greater insight into anxiety can help you manage the experience. Each week you will learn some techniques that you can try out and report back in the next session.

Find out more about the sessions and secure your place 
Check out more workshops
It's not goodbye, just see you soon! 
We've come to the end of our Big Welcome programme and we hope you've enjoyed it. This week's email will be the last welcome email but keep an eye out for emails from Student Comms in your UAL inbox and check out our Big Welcome archive if you missed any emails.
For more student, wellbeing and study support, check out your Big Welcome guide.


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