SCC Monthly E-Newsletter               August/September 2019 

Welcome to our August/ September Newsletter!

The Summer Holidays are upon us and the children of Sutton are enjoying their free time away from school! However, we remember the many children and adults who need to care for each other and cannot enjoy as much playful time together as others. That is why we are here!
For continual support and information, please do visit our website: plus 'follow' and 'like' us on Twitter @Sutton Carers and SCC Facebook Page. Here, you can contact us, look at upcoming/past activities and search for information. Whether you are a Carer or partner, you can keep up-to-date with all the happenings at the Centre and for Carers across Sutton! 
As always, we have a timetable of events and activities, in the Centre and out in the wider community across the London Borough of Sutton. 

We do recognise that for some children who care for their parents/guardians, and for some adults who have caring roles for their children for multiple reasons, the summer holiday can bring its own set of stresses and challenges. So, please do keep a look out for updates on activities/opportunities coming up for Young Carers and Adult Carers - and both together - on our Social Media.  

Congratulations to two of our Young Adult Carers who were awarded Jack Petchey 'Outstanding Achiever' Awards for their roles as Facilitators of our Young Adult Carer Peer Support Group! For pictures and more information, please see the Young Carers Section, below.

Is there anything you would like us to add to this newsletter? Please do get in touch through our Website, Social Media, Email:, call us, or simply pop into the Centre!

Although we are missing our Gemma, SCC now has a few new faces, including myself, Victoria Bastock, as I fulfil the role of 'Temporary Information & Communications Officer' on part-time basis.  I will be covering the role alongside Mandy Dennelly, our Office Manager (who is covering for Jessica Appleby, on maternity leave).  We are working closely together, with the SCC Team and all the Carers and partners in Sutton, to continue a smooth service until we look to recruit a new Officer to fill the post on a permanent basis.  

Best Wishes, 
Victoria Bastock, Information & Communications Officer (
Working for Carers Project
If you are not working and would like to return to training, education, volunteering and/or employment, our Employment Advisor can support you to work towards this. Our  Advisor can help you with CVs, application forms, interview preparation, job searches, and thinking about what jobs match your skills (including transferable skills from caring). This project is open to people aged 25 and over who are Carers or whose caring role has recently ended. To express your interest, please get in touch on the office number 020 8296 5611 to speak to a member of staff who can take your details and put your name forward. 

We are working in partnership with our good colleagues at Camden Carers Centre, so please click on this website link for more information:
As you look forward to relaxing over the weekend, our champion fundraiser, Martin Lunn, will be preparing to ride the 'Prudential 19' to raise funds on behalf of the Centre and Carers in Sutton.

The Prudential 19 takes place on Sunday, 4th August 2019!
To help Martin raise funds, a  Justgiving page has been set up: .  Please share with your family and friends to support Martin.
And of course if any of you are around the route, we're sure he’d appreciate some cheering on – good luck and thank you so much, Martin!

Sutton Carers Forum
The Next Sutton Carers Forum takes place on 25th September 2019 from 12pm-2pm.  The Forum aims to bring Carers together for mutual support, giving them a break from their normal caring role, whilst helping to drive health and social care service development and improvements (lunch is also provided!).  

If you would like to join us on Wednesday 25th September 12:00 - 14:00 in the Sutton Civic Offices, please contact Vicky on 020 8296 5611 or email The Forum is a great chance to hear about local issues faced by Carers, and if wanted, get more engaged in the debate and campaign for change. Or, just come take a break, kick back and enjoy a lovely light lunch buffet with the chance to enjoy some social time with other Carers. Whatever your reason for coming, new attendees are always welcome, both Carers, professional partners, or other Carer supporters. We will be hearing about how 'Continuing Healthcare' works for families amongst other topics of interest to Carers. 

Weekly Activities and Services

The majority of Sutton Carers Centre's services, support groups, events and activities are for people who are in current caring roles. Once your caring role ends, you may continue to access these for another six months. Thereafter, you are welcome to attend our Coffee Morning on Wednesdays, which is open to all, and our Moving On Group for former Carers. The Moving On Group meets once a month on a Tuesday. If you would like to speak about this further, or seek support once your caring role ends, please speak to your usual support worker. 
Activity Day and Time Venue Extra Information
 Relaxation Session Every Monday
10:30am – 12:30pm

Sutton Carers Centre Have you tried our weekly relaxation sessions yet? The sessions are run by volunteers, who are Carers themselves and use guided CDs to help you relax. There is also time to have a catch-up with other Carers in Sutton. Please do drop by to the Centre (no need to book). Suggested donation of 50p to pay for CDs and refreshments. For Current Carers.
Coffee Morning  Every Wednesday
10:00am – 12noon
Sutton Carers Centre You’re welcome to join us for tea, coffee and biscuits at our weekly coffee mornings to meet and chat to other Carers. Please drop by to the Centre (no need to book). Suggested donation of 50p to pay for refreshments. Open to all, including Current and Former Carers.
*NEW* Kinesiology Every other Wednesday Sutton Carers Centre Kinesiology ‘taps into the biochemistry of the body, giving feed-back on what is going on internally’. Please contact us by phone so that we can add you to the list, and send you a GP Consent Form. For Current Carers.
Stress Management Sessions (Break for August)
6th September and
20th September 
Sutton Carers Centre The Stress Management Sessions use a range of techniques based on Mindfulness, Movement (using gentle yoga postures), Meditation and Deep Breathing. We recommend that you bring a towel or mat to sit on for the session. There is a suggested donation of £6 per session. For Current Carers.
Please contact us by phone so that we can book you on to the next session.
Reflexology  Pending!
Please let us know if you hear of a Reflexologist who can help us!
Sutton Carers
We will advise you as soon as we have a Reflexologist available!
Please contact us by phone so that we can add you to the waiting list.
For Current Carers.
Massage Every other Friday Sutton Carers Centre  Please contact us by phone so that we can add you to the waiting list.
For Current Carers.
Counselling Various Sutton Carers Centre Please contact us by phone so that we can add you to the waiting list.
For Current Carers.
Form-filling Various Sutton Carers Centre Do you need help filling out an Attendance Allowance, Disability Living Allowance, Personal Independent Payment, or Carers Allowance Form? We can help by going through it with you. Please contact us by phone to book an appointment.
For Current Carers.
Sutton Uplift – including CBT/
Psychological Therapies
Various Sutton Carers Centre Please contact us by phone so that we can discuss appointments with you.
For Current Carers.
Benefit Checks with the Sutton Citizens Advice Service Every Wednesday and Thursday Sutton Carers Centre Please contact us by phone to book an appointment.
For Current Carers.

CAB/ Benefit Checks
with Suttons Citizens Advice Service

Are you sure you are receiving all the benefits and concessions that you are entitled to?


If you have any doubt, why not take advantage of our free and comprehensive benefits check by our welfare benefits specialist from Citizens Advice Sutton? This service is available every week, by appointment, at Sutton Carers Centre, but if you are unable to come to the Centre, we may be able to offer a home visit.


Our Adults Information and Advice team can also provide specialist help with completing benefit application forms such as Disability Living Allowance (DLA), Personal Independence Payments (PIP), Attendance Allowance (AA) and Carers Allowance (CA).  Again, if you are unable to come to the Centre, we may be able to offer a home visit.


We also can assist with grant applications and applying for concessions such a Dial-a-Ride, Blue Disability Parking Badges, Taxi-Cards and Cinema Cards.

Carers are known to 'under-claim' benefits and concessions to which they are entitled, often after many years of paying into the system or offering their support to others without payment. These forms can appear quite involved, very personal, and definitely a bit of a chore, when you already are very busy - so please do take advantage of our help if it is needed to get things done amongst many competing demands. It can make a huge difference to your wellbeing and helps bring more money into the local economy, too. Win-win for all!

Our team specialises in supporting Carers of all ages and their families. Please call us on 020 8296 5611 to book an appointment. 

New 'Trial Drop-in' for our  Welfare Benefit Checks at Sutton Carers Centre
As you may be aware (above), we offer benefits checks to Carers and the people they care for, at the Centre each Wednesday and Thursday. These Benefit Checks are carried out by Welfare Benefit Advisors from Citizens Advice Sutton, as explained in length above. 

We would like to run a 'Trial' for one of these morning sessions as a ‘No Appointment Necessary’!

This is so Carers can just turn up without an appointment, but it could mean a bit of a wait.  We would like to welcome comments and views from Carers as to whether this would work for you! This could be from those that have used the service as it is currently or maybe those who would use it if it was more of a 'Drop in and Wait', not an appointment system.  There certainly are pros and cons to this.  Would you please let us have your comments or your views by Friday 13th September 2019?  Please telephone Karen Page (Adult Carers I&A Service Manager) or one the Information & Advice (ALPS) team members on 020 8296 5611 or email . Thank you. 

Support Groups

Support Group Day and Time Venue Extra Information
ASD/ADHD Carers Support Group  (Break for August)
Thurs 12th September
9:30am – 11:30am
Sutton Carers Centre This is a friendly, supportive group for anyone caring for a child or young person who has Autism and/or ADHD.
Learning Disabilities Carers Support Group (Break for August)
Tuesday 17th September
10:30am – 12:30pm
Sutton Carers Centre This group is for Parents/Carers of adults who have a Learning Disability. The group meets every two months at the Civic Centre, and new members are always welcome.
Lone Carers Support Group Saturday 10th August
& 14th Sept
11:00am – 1:00pm
Sutton Carers Centre Do you lack a family or friend network to support you in your caring role? If so, please come along to our monthly group and share your problems – and successes – with others in a similar situation. The Lone Carers Group meets every second Saturday of the month at Sutton Carers Centre. Tea, coffee, biscuits and a warm welcome guaranteed!
Male Carers Support Group Tuesday 13th August @  SCC with Jamaal
& 10th September @ Moon on the Hill Pub
6:30pm – 8:00pm
SCC is Sutton Carers Centre/Moon on the Hill, 5-9 Hill Road, Sutton, SM1 1DZ Are you a man who supports or cares for a friend or relative? At Sutton Carers Centre, we acknowledge the challenges this may create. If you would like to meet other Male Carers, share experiences and have a break, then join us for a drink and a chat at our monthly Male Carers Support Group. Look out for Gary or Jamaal (pictures below!) who kindly volunteer their time to facilitate the group.
Mental Health Carers Support Group
Thursday 15th August
& 19th September
@Sutton Civic Offices
12noon – 2:00pm

Sutton Civic Offices, St Nicholas Way, Meeting Room G1b/Sutton Carers Centre This group is for Carers who are supporting a friend or family member who is experiencing a mental health condition.
Moving On Group (for Former Carers) Tuesday 20th August
& 17th September
1:30pm – 3:30pm
Sutton Carers Centre This group is for former Carers who are no longer in a caring role.
Complex Needs Carers Support Group Tuesday 10th September 2019 @ Sutton Carers Centre  and Tuesday 15th October 2019 @ Carers Support Merton,
6:00pm – 8:00pm
Sutton Carers Centre/Carers Support Merton, Vestry Hall, CR4 3UD This group is for Carers of people who have a personality disorder or complex emotional needs. This group takes place every 6 weeks and alternates between Sutton Carers Centre and Carers Support Merton. There is no need to book – just turn up.
Saturday Information Session for All Carers
Saturday 10th August
& 14th September
11:00am – 1:00pm
Sutton Carers Centre This session is held on the second Saturday of the month, and is for all Carers who have recently registered with us. It’s a great opportunity to find out more about the support we offer and to meet other Carers.
Sutton Carers Forum Wednesday 25th September
12noon – 2:00pm
Sutton Civic Offices, St Nicholas Way, Meeting Room G1 The Forum aims to bring Carers together for mutual support, a break from their caring role and to help drive health and social care service development and improvements (lunch is also provided!).  

Sutton Male Carers Group

Sutton Young Carers Service

Sutton Carers Centre is working very closely with Schools and Young Carers!

It is really important that schools are aware if your child is a Young Carer, so please consider discussing with the Pastoral Lead, the caring role your child has within the family.  Please note that there are Young Carer Peer Support Groups running at the following schools;
Overton Grange - Ms Brown
Stanley Park High School - Ms K Miller
Harris Junior Academy - TBC
Robin Hood Junior School - Ms Rose
We are also working closely with:
Abbey Primary School - Ms Potter
Westbourne Primary School - Ms Green
Devonshire Primary School - Ms Green 
All Saints Benhilton - Mr Belardini
Holy Trinity - Ms Robins 
Greenshaw High School 
Carshalton High School for Girls
Carshalton College For Boys

If your child's school is not listed, please still let the Pastoral Lead know that your child has a caring role in their family .  Being identified and supported in school can have a massive, positive impact on Young Carers' education and wellbeing. 
'Chill and Learn'
A reminder to everyone that our 'Chill and Learn' sessions for ages 8-16, which take place every Monday evening from 4.00pm - 5.30pm after school, during term-time, is now closed for the summer holidays.  It will begin again on Monday 9th September!
Julia Kerr, Young Carers – Senior Support & Development Worker (Education), Sutton Carers Centre (Carers Trust Network Partner)
Tel: 020 8296 5611 | Mobile: 07860 847989 | ALPS: 020 8254 2616

Bethany Smith and Heather Grover (pictured below), were both awarded the Jack Petchey 'Outstanding Achiever' Award for their roles as facilitators in our Young Adult Carers Peer Support Group, held every other Wednesday,
from 4.30-6.00pm.
Julia Kerr, Young Carers – Senior Support & Development Worker (Education) 
Bethany Smith - Jack Petchey 'Outstanding Achiever' Award!
Heather Grover - Jack Petchey 'Outstanding Achiever' Award!

Whats on!


  • GoSutton is a 12-month bus trial brought to you by Transport for London & ViaVan, operated by Go-Ahead London. It’s an on-demand bus that lets customers request a ride, select their pick-up and drop-off points and pay directly through an app (for iPhone or Android).

  • GoSutton takes multiple passengers heading in the same direction and books them into a shared bus.
  • GoSutton currently operates 7 days a week from 06.30 until 21.30, in the service area outlined on the map.
  • Rides cost £3.50 and you can add additional passengers to your ride for £2.00 each.
  • All GoSutton vehicles are wheelchair accessible. Just set yourself as a person in a wheelchair in the app to ensure we have space for you.
  • Have a Freedom Pass? Ride with GoSutton for free by entering your Oyster Card number when you sign up in our app.
  • You can also ride for free if you have an English National Concessionary Travel Scheme pass. Just send us an email at to have your status activated.
  • Don’t have a smartphone? Not to worry, you can still book a GoSutton ride by calling our support centre at 01903 924259 or sending an SMS to 07588 673685.


Sutton Newtown Community Festival
Summertime Cream Tea Party
Sunday 11th August, 2pm - 4.30pm St Barnabas Church, St Barnabas Road, Sutton, SM1 4NP

This event is open to everyone - a chance to eat, chat and to be part of your local community!
The event is being professionally catered by the wonderful 

There will be entertainment from the Gary Mason Charity and from talented local musician Rachel Coleshill (Curzon Music).

The event is free, but those booking a ticket are asked for a suggested donation of £2.50 per ticket. 
This money goes towards future Sutton New Town Community events.
You can book tickets using the link below

Dementia Support with the Alzheimer’s Society

If the person you care for, or support, has been recently diagnosed with Dementia, or even if you are simply concerned about their memory and behaviour, please book a 'free' Dementia support session at Sutton Carers Centre.
An Advisor from the Alzheimer’s Society will give you information, support and advice, in a 1:1 session about Dementia support services in the borough as well as information and advice about next steps for people diagnosed with Dementia.  

The sessions take place at Sutton Carers Centre on the second Friday of every month and will resume in September. The dates for Autumn/Winter are :
  • 13th Sep
  • 11th Oct
  • 8th Nov
  • 13th Dec
Please call Sutton Carers Centre to book. Tel: 020 8296 5611
Free Personal Training Sessions for Carers 
Don't Tone Alone, with thanks to generous funding from Sport England, offers individual Carers up to five sessions of personal training on a one-to-one basis. The sessions are delivered by a fully-qualified personal trainer and tailored to your individual needs. The sessions can be at a venue of your choice, including your own home. You can use these sessions to develop a personalised exercise programme which you can then continue on your own after the sessions have ended. If you are interested, please get in touch on the office number 020 8296 5611 and we will tell you more!                                                                                                                                                                                                       
'Cabinet of Curiositea'
Object handling & teatime for people living with early stage Dementia and their Carers.

Come along to Whitehall Historic House and discover mystery objects from their collections, enjoy a cup of tea and biscuits.

Upcoming dates will be in September!

FREE but booking essential. For more information, and to book your place, please get in touch with
Events with Sutton Cultural Services
(Libraries, Heritage and Arts)

The Community Engagement Assistant for Sutton Cultural Services (Libraries, Heritage & Arts) is offering a bi-weekly events email, with a full listing of events taking place in Libraries & Heritage venues across the borough. This includes events for children, families, cultural events and heritage events which will benefit many Carers and those with disabilities!

To register to receive this mail out simply click the link below: 


Epsom and St Helier Carers Forum 

(not to be confused with the broader 'Sutton Carers Forum', outlined above!)

These meetings take place quarterly, alternatively at Epsom and St Helier Hospitals, and the next one will be on the St Helier Hospital site on:

  • Wednesday, 14th August 2019
Please come along and be part of this new Epsom and St Helier Hospital Trust Carers Forum to help shape even better recognition and support for Carers (flyer below)!

Tilgate Park!

If you are looking for a cheap day out with children in the Summer Holidays, then Tilgate Park is a great call for people of all ages and abilities. Its about 50 minutes by car, or a bit longer by train.  It is based in Crawley,  entry cost to the 'Nature Centre and Walled Garden' is very reasonable and well worth the drive!  The main park, lakes and play area is FREE!

Please do click the link for more information:

This outdoor expanse of lakes, lawns and gardens is also home to miles of woodland and bridleways, which are ideal for exploring on two feet or four with a mane and tail. Discover the walled garden and children’s play area for a deeply relaxing and cathartic afternoon out for the whole family.

The park’s very own nature centre has a huge variety of animals to see from endangered species to farmyard favourites. Older children will love the swinging through the treetops on the 'Go Ape' course – just make sure you pre-book your slot so you don’t miss out on this aerial adventure!


Disabled Go logo


DisabledGo have also produced access guides for Tilgate Park.

Green Flag Award

Green Flag Award Logo



Tilgate Park has been awarded the prestigious Green Flag (the national standard for quality parks and green spaces).


Dogs must be kept on a lead around Tilgate Park lake and out of the lake.

Dogs are excluded from the Nature Centre, Walled Garden and play area.

Tilgate Park Tree Trail

A major feature of Tilgate Park is the range of heritage trees that have been planted over the past 200 years, a practice which we continue to the present day. Many of these trees are not only fine specimens but are also rare examples of lesser known species.

The trail picks out 30 of the best examples including some that have appeared on the Tree Register of the British Isles for being champion trees of their particular species. Some have amazing autumn colours, others have beautiful flowers. There are trees from China, Africa, Europe and America. You can see the trees that can grow to be the tallest in the world and others whose ancestors rubbed shoulders with the dinosaurs.

Each trail tree has been identified with its name and a number. In addition there are 10 rubbing images along the trail which children and adults alike can have fun finding.

A Free stunning outdoor space with lots of facilities to enjoy!

  • Café
  • Dogs allowed on lead in the park
  • Outdoor gym
  • Lake and Views
  • Large adventure playground
Opening hours

Daylight access to Park

The Nature Centre & Garden Wall
April - October
Monday to Sunday 10:00 - 18:00
November - March
Monday to Sunday 10:00 - 16:00


General Admission
Adults (17+): £3.50
Kids (2-16): £2.50
Under 2's: Free

Tilgate Park
Titmus Drive
West Sussex RH10 5PQ

Please see attached reviews from Trip Advisor:



If you are an EU citizen, you and your family members are able to apply to the EU Settlement Scheme to continue living in the UK.

Do you need help applying for EU Settled Status?

Two local organisations give advice to help you make your application easier.  They give free advice on your rights, eligibility and acceptable proof of residence.  Please don’t delay! It is very important that you know your rights and and take helpful advice when making an application.

Contact:                   Citizens Advice Sutton
                                St Nicholas Way, Sutton SM1 1EA
                                Visit: Monday to Friday 9am to 5.00pm
                                Telephone: 020 8405 3552
Contact:                   Regugee and Migrant Network Sutton
                                Granfers Community Centre,
                                73-79 Oakhill Road, Sutton SM1 3AA
                                For appointment phone: 020 8644 4374

Further information can also be found on:
Partnership Support
Need help making a new Universal Credit claim?

Sutton Citizens Advice Service can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment. Their trained advisers can help you to: 

- Set-up your Universal Credit account 
- Complete your claim to-dos
- Verify your identity 
- Make sure you're providing the right evidence to the Jobcentre
- Understand what Universal Credit will mean for you 

There's no need to book an appointment, just drop in. Sutton Citizens Advice are by the Civic Offices, St Nicholas Way, Sutton, SM1 1EA and are open Monday to Friday from 9:00am - 5:00pm, or call 020 8405 3552 for more information

Free drop in debt advice is also available at Sutton Citizens Advice on Wednesdays between 12:00pm - 2:00pm. 

Please also see above for information about appointments available at Sutton Carers Centre.
Partnership Website of the Month


The Disabled Living Foundation

The Disabled Living Foundation (DLF) is a national charity providing impartial advice and information on equipment for independent living.  Please see their website: or call their helpline on 0300 999 0004 (Monday – Friday from 10am – 4pm).  The DLF can provide: 

Aids and equipment for people with disabilities:

  • Ideas on what might be useful – see “AskSARA” on their website 
  • Detailed factsheets on particular pieces of equipment e.g. Telecare, mobility aids etc.
  • Information on where to buy aids from -  see “Living Made Easy” (a price comparison site) on or phone 0300 999 0004.  

If you support someone with mobility difficulties and have any concerns about the impact of your caring role on your back or shoulders, please ask us for our factsheet 'Looking after yourself and your back' – email

Volunteer With Us

Did you know that 15.2 million people volunteer at least once a month in the UK? Volunteering can be an enriching and rewarding experience as it provides you with an opportunity to get a break from your caring responsibilities, meet new people and acquire and develop skills that may be of value in the world of paid work. There is a role for everyone at Sutton Carers Centre! If you are interested in any of the roles below, or would like some more information, please get in touch with Mandy on 020 8296 5611 or via email

Reception and Administration Volunteer
We are looking for Reception and Administration Volunteers to join us at the Centre on Monday and/or Thursday afternoons to provide a friendly welcome on reception for visitors and telephone callers and to support the work of the Centre by carrying out administrative tasks. 

And a few more of our volunteering opportunities...

Centre and Community Volunteer
Community Events and Fundraising Volunteer
Form-Filling Volunteer
Information and Advice Volunteer
Young Carers Admin Support Volunteer 

Contact Us

Twitter Twitter
Website Website
Email Email
Best wishes,
Sutton Carers Centre (Carers Trust Network Partner)

Tel: 020 8296 5611 | Fax: 020 8296 5616
| ALPS: 020 8254 2616
Address: Benhill House, 1st Floor | 12-14 Benhill Avenue | Sutton | Surrey | SM1 4DA
Email: | Web:

Sutton Carers' Centre is a Company Limited by Guarantee with Charitable Status. Registered in England, Company Number 3353573 and Charity Number 1062302.

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Sutton Carers Centre · First Floor Benhill House · 12 - 14 Benhill Avenue · Sutton, Surrey SM1 4DA · United Kingdom