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IMPACT weekly news, resources & events.

Due to the increase of information, resources, and supports that are being shared at the moment, we will be moving the IMPACT emails to this weekly email update. This email will provide an overview of all of our updates, news, resources and upcoming workshops. If you have something that you would like to share within this update, please send it to us via email

Click on the video below to watch a welcome message from Andrea Silverstone, Executive Director of Sagesse, which is the backbone organization for IMPACT. In this message, Andrea highlights a few areas of the newsletter that are important to our sector. Please note there is a small audio glitch at the beginning of the video.
Welcome message from Andrea Silverstone, Executive Director of Sagesse. 
Engaging from a place of collective impact, we would like to invite member agencies to share their current response to COVID 19.   In this uncertain time, where we feel like we are making 100 decisions a minute. we are only as strong as the information we have. Please fill out this short survey, as this information will also help us to inform the Government of Alberta and other funders and stakeholders of our current needs as well as to let IMPACT member agencies know what our continuum of services is currently looking like in across the province. 

If you have already filled out the survey, but have updated information please fill out the survey again. 
Complete survey
DOMESTIC VIOLENCE COMMUNITY PROTOCOLS: We have developed this document to support your community or agency through the COVID-19 response. These protocols can be used as a guide as you make decisions. Learn more.

SAGESSE DIRECT SERVICE PROGRAMS: Sagesse is here to help individuals currently being impacted by domestic violence find safety even in isolation. This document highlights what Sagesse is doing at this time. Learn more. 
GOVERNMENT OF ALBERTA: Information on the Government of Alberta’s response to COVID-19 can be found here:

FAMILY VIOLENCE INFORMATION LINE: The Province of Alberta is encouraging Albertans experiencing family violence to call the Family Violence Info Line. The trained staff on the line can provide advice and support, and information on supports and services available in the caller’s area.
Please take the time to update the Family Violence Info Line with any changes to your agency’s service delivery by emailing:
CCIS has been conducting an initial outreach to nearly 400 families and has been providing, in their first languages, an update on the COVID-19 situation, as well as encouraging them to stay in their homes. protocol to mitigate the impacts of the COVID-19 crisis on vulnerable, newly arrived immigrants and refugees in Calgary. Below you will find a few documents related to CCIS’ protocol to mitigate the impacts of the COVID-19 crisis on vulnerable, newly arrived immigrants and refugees in Calgary, including the intake form.

Tuesday, April 7
11:30 AM to 12:30 PM

IMPACT is offering this online session with Anna Harland regarding the strengths and struggles that result from providing support and counselling services online. We’ll also explore how to balance these challenges while considering ethical best practices and responsibilities. This online session is only open to agencies and service providers.
Register today
Thursday, April 9
10:30 AM – 11:30 AM MDT

IMPACT is offering this online session with Carrie McManus, Director of Innovation and Programs at Sagesse, to walk participants through the Domestic Violence Community Protocols document created to support your community or agency through a community-based domestic violence response. 
Register today
IMPACT is committed to supporting sector workers to work as safely as possible during this time. As part of this, IMPACT will be involved in the procurement and distribution of KN95 masks (and possibly, other essential safety items) for the domestic and sexual violence sector, which provides an essential service and needs to continue to interact with people — including people who have been exposed to or diagnosed with COVID-19. 
The masks that we have available for the sector are non-medical KN95 masks that are effective at filtering out at least 95% of airborne particles, including microorganisms, dust, pollen, and air pollution. They come in a single size that fits most faces and do not require a fit test. If your organization is interested in placing an order please follow this link.

Due to a limited supply, mask orders will be placed on a first come, first serve basis – until quantities run out.
  • PROVINCE OF ALBERTA: The Alberta Government is providing $30 million to municipalities, charitable and non-profit organizations to provide help to individuals, seniors, families, and other vulnerable Albertans who are isolated or impacted by measures to contain COVID19. Through grants from their local Family and Community Support Services (FCSS) in Edmonton and Calgary, and from Family and Community Support Services Association of Alberta (FCSSAA) representing the remainder of the province, funding will be distributed to civil society organizations. These organizations will support a range of services needed from at-home help for seniors, crisis and helplines, food security issues, emotional and mental health counselling or any other identified community issues. Learn more.
  • CANADA HELPS: List your charity on the Canada Helps Website for specific Coronavirus response funding. Learn more.
  • UNITED WAY AND COMMUNITY GRANTING: Local funding opportunities are currently available across the province from United Way’s and other community granting foundations.  For more information visit your local United Way website and/or your local community foundation website.
These resources are listed in alphabetical order by topic and include both provincial and federal supports.
  • ALBERTA TREASURY BRANCH PAYMENT DEFERRAL: ATB Personal Banking customers can ask to defer payments on their loans, lines of credit, and mortgages for up to 6 months. Contact your branch directly to discuss making new payment arrangements.
  • ALBERTA WORKS or AISH: If you already receive income support through Alberta Works or Assured Income for the Severely Handicapped (AISH) and want to know if your benefits will be affected, we suggest trying to contact your worker directly by phone or email. All Alberta Supports locations are currently closed to in-person visits.
  • BANKS AND CREDIT CARDS: Many banks and credit card companies are offering relief programs for their clients on a case-by-case basis. We suggest contacting them directly to discuss ways that they can help you ease your financial burden during this time.
  • CALGARY LOW INCOME BUS PASS: Calgarians who qualify for the City of Calgary’s Fair Entry Program Low-Income Bus Pass can use their March pass until the end of April 2020. This does not apply to regular monthly bus passes. Applications for the Fair Entry Program are now done by phone, mail, fax, or online. The City recommends calling 311 for assistance.
  • CANADA CHILD BENEFIT INCREASE: Families will be receiving an additional $300/month for each child. If you already receive the Canada Child Benefit, your May payment will be automatically updated and you do not need to apply for the increase.
  • CANADA EMERGENCY RESPONSE BENEFIT (Federal Government): If your ability to work and earn income is impacted by COVID-19 and you are not eligible for regular EI benefits, you may be able to access a benefit of $2,000/month for up to 4 months.
    Learn more.
    This includes workers who:
    • Are sick or quarantined with COVID-19, or are caring from someone who is sick or quarantined with COVID-19
    • Must stop working due to COVID-19 and don’t qualify for regular paid leave or income support
    • Are self-employed or contract workers that don’t qualify for Employment Insurance
    • Have not been laid off but have reduced, or no work hours
    • Are unable to work in order to care for children that are at home due to school and daycare closures.
      Applications for CERB will be available in early April and can be made online or over the phone.
  • EMERGENCY ISOLATION SUPPORT (Province of Alberta): The Province is offering a one-time payment of $1,146 to Albertans whose income is impacted due to self-isolation, or to care for someone in self-isolation. You can apply for this benefit immediately. If you are already receiving another form of income support (Alberta Works, AISH), you will not be eligible for this benefit. You will need government-issued identification to apply. Learn more.
  • EMPLOYMENT INSURANCE:  If you are laid off from employment due to the impacts of COVID-19 and are eligible for Employment Insurance, you are encouraged to apply for regular EI benefits as soon as possible. The 1-week waiting period prior to applying has been waived for those who are in self-isolation. Speak with your employer to see if you are eligible for Employment Insurance, or click to learn more.
  • EMPLOYMENT INSURANCE SICKNESS BENEFITS: If you are eligible for sickness benefits, you no longer need to provide a medical certificate or doctor’s note with your application. Learn more.
  • INDIGENOUS COMMUNITY SUPPORT FUND: The federal government will be issuing funds to governance groups like First Nations, Metis Nations, Inuit Nations, as well as Indigenous community resources for those who live away from their nations. Contact your nation or organization from more information. Learn more
  • JOB-PROTECTED LEAVE (Province of Alberta): Employment Standards Code will now allow full and part-time workers 14 days of leave to self-isolate or care for a dependent who must self-isolate without risk of losing their job. You are not required to provide a doctor’s note to your employer. Self-employed individuals and contract workers are not eligible for this protection. 
  • MORTGAGE PAYMENT DEFERRALS: Some national banks may be willing to arrange deferrals on mortgage payments for those who are most vulnerable. Contact your mortgage provider directly to discuss alternate payment arrangements.
  • RRIF WITHDRAWAL MINIMUM: Minimum withdrawals from Registered Retirement Income Fund accounts is reduced by 25% for 2020. 
  • STUDENT LOAN PAYMENT DEFERRAL: All Alberta Student Loan payments are paused interest-free for 6 months, effective March 30, 2020. This will be done automatically, and you do not need to apply.
  • TAX DEADLINES AND PAYMENT EXTENSIONS: The federal government also announced additional extensions to many for tax-related deadlines. Most federal tax filing deadlines have already been extended to June 1, 2020, including the March 31 deadline for T1134 forms and T2s. The filing deadline for the T5013 partnership return and other information that individuals will need to complete their T1 returns has been extended to May 1, 2020.
  • UTILITY PAYMENT DEFERRALS: Customers can defer (put off) payments on their electricity and natural gas bills for 90 days, regardless of the service provider. You must contact your service provider directly to arrange this, if you have electricity and natural gas you must contact both. Learn more.
These resources are listed in alphabetical order by topic and include both provincial and federal supports.
  • PAYROLL INFORMATION: The Canadian Payroll Association has developed a comprehensive Q&A document related to the impacts of COVID-19 on payroll compliance. Topics include: completing the ROE, Layoffs and EI Benefits. Learn more.
  • SOCIAL SERVICES SUPPORT FOR COVID-19: Any COVID-19 Funding Request Forms can now be submitted electronically through the City of Calgary web page. Click the first link under "Application Process"  (click the first link under ‘Application Process’).
  • WAGE SUBSIDY FOR EMPLOYEES: The Government of Canada recently announced a Temporary Wage Subsidy for Employers due to impacts from the COVID-19 outbreak.  It is a three-month measure to assist eligible employers by reducing the amount of payroll deductions required to be remitted to the Canada Revenue Agency (CRA).To be eligible you must be a Canadian-controlled private corporation (CCPC), a non-profit organization or a registered charity.  Learn more
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