Needing to Contact TRS?
Changes are Coming This Summer!
TRS will change its telephone numbers, website and email addresses soon in an effort to improve service and reduce technology costs. The change will mean reduced costs and greater control over the System's telephones, website and emails.
In June, the TRS staff email addresses will change to "@trsil.org" from @trs.illinois.gov." For example, firstname.lastname@example.org will be used instead of email@example.com. You will be notified by email when the change occurs. It is anticipated that the former email addresses will redirect to the new email addresses.
The TRS telephone numbers will also change in June. Both direct-dial and toll-free TRS telephone numbers will be different. The new toll-free number for Member Services will be (877) 9-ASK-TRS [(877)-927-5877].
In July, the TRS website address will change to http://www.trsil.org from http://trs.illinois.gov. A redesigned TRS website will be launched to correspond with the website address change. We will email all members when this change occurs. The overall look and design of the TRS website will be more up-to-date and easily navigated.