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TG Platform Administrator Update: Friday 22nd September
Please see below for a list of the releases this week, as well as an outline of what is scheduled for the upcoming week.
TG Platform Releases: Week 18/9 - 22/9
  • Monitoring of payment processing and any application errors
  • Stabilisation of the platform
  • Bug fixes and enhancements
  • Improvements to the fixture import tool
  • Fixes to the Web Portal display of matches (timezone and round updates)
  • Ladder calculation corrections
  • Automation of adding players to a team
Scheduled Releases
SportsTG has publicised a business roadmap for TG Platform which can be accessed here: map/

This is updated on a monthly basis, and represents the overall deliverables for the
business throughout that month.


SportsTG wishes to advise that an issue with the ability for the national level to process a refund of a transaction is still ongoing, our team are currently working on fixing this and will provide an update once resolved. 

For any refund requests, please email


I’m trying to create a new account, and I receive an administrator error. How do I proceed?

If your members are receiving the below error message:

It is more than likely because they already have an account created. In this instance, we would recommend clicking ‘Already have an account? Login’ and complete a password reset. This will activate their account and allow the member to proceed through the registration form. 

My member finances list is blank, what do I do? 

Please ensure you have selected your organisation in the following screen here (select image to zoom): 

Customer Support
If you need assistance with TG Platform please navigate to our link here to access help articles or submit a support request: 
When submitting a support ticket, please provide us with the workflow and any relevant screenshots so that our Support team are able to assist as fast as possible
Previous TG Platform Updates
Missed any of our updates? Click here to access them.




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Sports Technology Group · Level 9 HWT Tower, 40 City Rd · Southbank, Vic 3006 · Australia