Spring Newsletter 2019
Taking your pets away on holiday? We have some helpful advice to make the trip as stress-free as possible
We give you tips on how to keep your pets comfortable around Guy Fawkes
We are now a rabbit friendly clinic woohoo!
Check out our how-to guide on how to give your cat a tablet
Case study: Foreign body
Diesel came in to see us because his owners were worried about his behaviour. He hadn't been himself for a few days and had been vomiting and lost his appetite. He was found collapsed in their garden shortly before being brought into us.

He was admitted to our hospital for some bloods and an X-ray which soon revealed the problem. Diesel had eaten a bunjy cord! His owners reported finding the hooks in the garden but the rope part was missing!

We immediately took Diesel to theatre where he underwent a 2 hour operation to remove the cord from his gut. His abdomen was severely inflamed as were his intestines and caecum which meant our Vets had to be very careful when attempting to remove the cord. The cord had also perforated his small intestine and this needed to be sutured closed. (photos below)

The surgery was successful and all of the cord was removed. Diesel was kept on a CRI (a continuous rate infusion) to control his pain before and after surgery. He was transferred to the After Hours clinic overnight where he was kept for monitoring and to continue his pain relief.

At this stage Diesel was still critical. It is crucial that we monitor all of our patients after they have an anaesthetic as this is the most high risk time for them. Considering Diesels current state and his major surgery it was very touch and go. A urinary catheter was inserted as he hadn't passed any urine and his bladder was emptied. 

By the afternoon Diesel was on his feet and had been outside for a short walk. The plan was for him to return to After Hours again and if things are going well he could be discharged home the following evening. He wasn't interested in food and has been regurgitating since his surgery so we needed to get this under control. We had offered him food but he was not interested so our Nurses spent the day syringe feeding him small amounts of wet food and offered him cooked chicken. Although he still wasn't eating well as we'd liked, we decided to discharge him to his owners and see if being in his home environment perked him up a bit.

The next day he came in to visit us and had really brightened up and eaten some cooked chicken at home! He had stopped regurgitating and seemed to be back to his old self and was taking his medications very well!

You would be surprised at the weird things we have removed from cats and dogs stomachs over the years, so it is really important to keep anything they may be tempted to chew or eat out of their reach and if you suspect they may have ingested something bring them in to see us as soon as possible. We are so happy that Diesel is back to his old self and hope we only see him in the future for his wellness checks and not emergency surgery!

Also a big thanks to our Vet Zoe who was meant to leave at 2pm but stayed until 7pm to operate on Diesel and our fantastic team of Nurses who monitored him and kept him as comfortable as possible during his stays. 

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Fireworks can be fun for humans but not for our furry friends. Many pets can become spooked at the loud noises and cause serious injuries to themselves. We have some handy tips on how to help keep your animals safe and sound.
  • Ensure all windows and doors are securely locked.
  • Before letting your dogs outside to toilet etc, ensure your yard is free of any debris from fireworks being let off close by.
  • Keep cats indoors from sunset, and dont let them out again until the morning. Ensure they have a litter tray inside where they can toilet.
  • Set up a crate or a den for your dog in a familiar, quiet, dark room somewhere they feel safe.
  • Make sure your pets microchip details are up to date! We can check this for you so please give us a call if you are unsure.
  • Never let fireworks off around paddocks where horses reside. They can become easily spooked and will often try to run away getting caught up in fences and becoming seriously or critically injured.
  • Pop into the clinic and pick up some Adaptil, Feliway or Calmex to help anxious pets relax a bit more around fireworks season.
  • Keep your TV or radio going to try and drown out the loud sounds.
  • Your pets will appreciate your company, so if you can, stay at home to comfort them if they are scared.
As many of you already know our staff have a keen interest in rabbits and rodents. We have all learnt helpful things such as safe handling techniques, nutrition, anaesthetic monitoring and much much more. We are very proud to announce that we are now a... 


We are the first clinic to receive this amazing status outside of the UK so its a pretty big deal! We stock a great range of rabbit nutrition and treats and are more than happy to offer any advice we can around rabbits and how to care for them. If you already own a rabbit or are thinking about adopting one, pop in and pick up one of our happy bunny club brochures from reception full of helpful information or speak to one of our helpful Vets or Nurses.
Giving your cat a tablet can be hard! One technique that is safe and kind for your cat is the "burrito wrap". We use this a lot in our practice as it as recommended in the cat friendly guidelines and means we don't have to further stress any cats. The cat often feels safer being in a secure wrap and this is a far nicer option compared to scruffing which is something we avoid.

How to "burrito wrap" your kitty
  1. Start by placing your cat several inches from the front edge of the towel, and directly in the middle.
  2. Wrap one of the short sides of the towel snugly around your cat's neck, like a scarf.
  3. Pull the side of the towel over your cat, so that their entire body is covered, except for the face.
  4. Pull the front edge of the towel forward, which will wrap under your cat's neck.
  5. Once the towel is wrapped all the way around, grab the other side and pull it over your cat, making sure that it's snugly in place.
Our team member of the month for October is...
...our lovely Nurse Emma!

Emma has recently moved to Christchurch from Nelson and we are so glad she did!
Emma always has a friendly smile on her face and goes the extra mile when helping others.

Well done Emma!!!
If you have received exceptional service from one of our team members we would love to hear about it!
Travelling with pets can be a stressful time, but it is something that kiwis love to do! There are a number of things you can do to make travelling with your pets a little easier on them and the rest of your family.
  • Preparing your vehicle: Make sure the vehicle you're travelling in is big enough to fit a large cage or crate, and that your dog has enough room to sit, lie down, stand up and turn around. It is always safer to travel with your pets in a good sized carrier or crate, or for dogs, in their own seat with a seat-belt harness. Make sure your pet has access to plenty of water and that it is not going to spill when you start driving. If you are travelling quite a distance you want to pack some pet food that is easily accessible, and when travelling with dogs always carry waste bags so you can clean up after them at rest stops. It is much safer to have your air conditioning on than to let your dog have their head out the window so make sure your air con is fully functioning.
  • Preparing your pets: Have they travelled before? If not you will need to get them use to the car. Invite them in with treats and leave the doors open so they can come and go as they please a few times, before taking them on a short journey around the block. This should give you a good idea of how they will cope with travelling. It can be a good idea to get them use to the car noises too such as; shutting the doors, car horn and the radio. You can pick up Feliway, Adaptil or Calmex which are over the counter products to help reduce anxiety and stress in pets. Make sure your cat is use to their carrier before putting them inside it and then into the car.
  • Preparing yourself and your family: Ensuring your pets are ready for travel should make the journey much easier for the humans! Remember it can be scary for pets so try not to get angry at them if they are getting stressed, just try to reassure them and let dogs out for regular runs and toileting. It will all be worth it when you reach your destination!
At the Vets are now offering Genoapay!!! Create an account and be pre-approved for up to $1000 in just minutes. You will not be charged any interest or fees, and can pay off your account over 10 weeks.

For more information check out or call us on 332 6632
We now accept SuperGold card! Use your card in clinic to receive 10% discount off vet consultation fees, and 5% off retail purchases.
Book your appointment online!  See available appointments and book one that suits you.  CLICK HERE to go to the portal, or access it from our Facebook page or Website.
Visit our website to learn about our staff, take a tour of the clinic, keep up with news, and read about the services we offer.  Book appointments online.
Use the contact page to email us, and request repeat prescriptions.
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03 332 6632

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