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March/April 2019

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Welcome to this edition of the Health Planning & Management Library Bulletin.


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To request articles not available as links please call ACHSM Librarian on 02 8753 5122 or email




Exploring the experiences of Aboriginal and Torres Strait Islander patients admitted to a metropolitan health service 
Craig Wotherspoon and Cylie M. Williams 
Australian Health Review 43(2) 217-223

Cultural respect in general practice: a cluster randomised controlled trial
Siaw‐Teng Liaw, Vicki Wade, John S Furler, Iqbal Hasan, Phyllis Lau, Margaret Kelaher, Wei Xuan and Mark F Harris
Med J Aust 2019; 210 (6): 263-268.

Close the gap: our choices, our voices
The Lowitja Institute  March 2019

Closing the gap: Key areas for action on the health and care workforce
Bottery, Simon;
The Health Foundation  March 2019

Insights into vulnerabilities of Aboriginal and Torres Strait Islander people aged 50 and over 2019: in brief
Australian Institute of Health and Welfare 2019

Overview of Aboriginal and Torres Strait Islander health status 2018
Australian Indigenous HealthInfoNet 2019

Northern Territory Remote Aboriginal Investment: Oral Health Program July 2012 to December 2017
Australian Indigenous HealthInfoNet 26 Feb 2019

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Associations between clinical indicators of quality and aged-care residents’ needs and consumer and staff satisfaction: the first Australian study 
Yun-Hee Jeon, Anne-Nicole Casey, Kha Vo, Kris Rogers, Belinda Poole and Judith Fethney 
Australian Health Review 43(2) 133-141

The Forgotten Middle: Many Middle-Income Seniors Will Have Insufficient Resources For Housing And Health Care
Caroline F. Pearson, et al.
Health Affairs | Apr 24, 2019

Challenges For Middle-Income Elders In An Aging Society
John W. Rowe, et al.
Health Affairs | Apr 24, 2019

What Can Be Done To Better Support Older Adults To Age Successfully In Their Homes And Communities?
Christopher Herbert, et al.
Health Affairs | Apr 24, 2019

Navigating the maze: an overview of Australia's current aged care system - background paper 1
Royal Commission into Aged Care Quality and Safety February 2019

Older people living well with in-home support
Russell, Sarah;
Research Matters March 2019

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Using digital technology to design and deliver better mental health services: perspectives from Australia and the USA
NHS Confederation 14 March 2019

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Bridging existing governance gaps: five evidence-based actions that boards can take to pursue high quality care
Sandra G. Leggat and Cathy Balding 
Australian Health Review 43(2) 126-132

Fostering access to and use of contextualised knowledge to support health policy-making: lessons from the Policy Information Platform in Nigeria
Chigozie Jesse Uneke, Etienne V. Langlois, Henry C. Uro-Chukwu, Jeremiah Chukwu and Abdul Ghaffar 
Health Research Policy and Systems 2019, 17:38 | Published on: 8 April 2019 

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The Hospital (Not So) Quiet Zone: Creating an Environment for Patient Satisfaction Through Noise Reduction Strategies.
Walker L, Karl CA.
HERD. 2019 Apr 4:1937586719839229. doi: 10.1177/1937586719839229. 

Hospital Design with Nature Films Reduces Stress-Related Variables in Patients Undergoing Colonoscopy.
Sjölander A, Jakobsson Ung E, Theorell T, Nilsson Å, Ung KA.
HERD. 2019 Mar 26:1937586719837754. doi: 10.1177/1937586719837754.

Influence of Environmental Design on Team Interactions Across Three Family Medicine Clinics: Perceptions of Communication, Efficiency, and Privacy.
Karp Z, Kamnetz S, Wietfeldt N, Sinsky C, Molfenter T, Pandhi N.
HERD. 2019 Mar 27:1937586719834729. doi: 10.1177/1937586719834729. 

Healthcare construction market - looking to the future
Building Better Healthcare 18 April 2019

Design insight: The rise of the wetroom
Building Better Healthcare 02 April 2019

Ground-breaking new UK hospice first to use Scandinavian-inspired design model
Building Better Healthcare 27 March 2019

Experts discuss future of healthcare design
Building Better Healthcare 27 March 2019

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End-of-life care in hospital: an audit of care against Australian national guidelines.
Bloomer MJ, Hutchinson AM, Botti M.
Aust Health Rev. 2019 Mar 5. doi: 10.1071/AH18215. [Epub ahead of print]

Model for integrated care for chronic disease in the Australian context: Western Sydney Integrated Care Program.
Cheung NW, Crampton M, Nesire V, Hng TM, Chow CK.
Aust Health Rev. 2019 Mar 13. doi: 10.1071/AH18152.

Towards value-based healthcare – modelling an answer for cancer care delivery 
Christobel Saunders 
Australian Health Review 43(2) 121-122 

Primary care in disasters: opportunity to address a hidden burden of health care
Penelope L Burns, Kirsty A Douglas and Wendy Hu
Med J Aust 2019; 210 (7): 297-299.e1

Filling the gap: A universal dental care scheme for Australia
Stephen Duckett, Matt Cowgill and Hal Swerissen
Grattan Institute Report No. 2019-02, March 2019

Australian health services: too complex to navigate: a review of the national reviews of Australia's health service arrangements
Calder, Rosemary;
Australian Health Policy Collaboration February 2019

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Multimorbidity And Health Outcomes In Older Adults In Ten European Health Systems, 2006–15
Raffaele Palladino, Francesca Pennino, Martin Finbarr, Christopher Millett, and Maria Triassi
Health Affairs 2019, 38(4): 613-623

Global Health Spending and Development Assistance for Health   
Joseph L. Dieleman, PhD; Angela E. Micah, PhD; Christopher J. L. Murray, MD, DPhil 
JAMA. Published online April 25, 2019

Productivity of the English National Health Service : 2016/17 update.
Castelli, Adriana; Chalkley, Martin John; Gaughan, James Michael; Pace, Maria Lucia; Rodriguez Santana, Idaira De Las Nieves.
York, UK : Centre for Health Economics, University of York, 2019. (CHE Research Paper; No. 163).

Health care quality challenges in low- and middle-income countries
Usman Iqbal  Mihajlo Rabrenovic  Yu-Chuan (Jack) Li
International Journal for Quality in Health Care, Volume 31, Issue 3, April 2019, Page 165,

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Trends in unplanned readmissions over 15 years: a regional Australian perspective.
Westley-Wise V, Lago L, Mullan J, Facci F, Zingel R, Eagar K.
Aust Health Rev. 2019 Mar 4. doi: 10.1071/AH18072.

Patient Readmission Rates For All Insurance Types After Implementation Of The Hospital Readmissions Reduction Program
Enrico G. Ferro, Eric A. Secemsky, Rishi K. Wadhera, et al 
Health Affairs, 2019 38(4):  585-593

Maryland’s Experiment With Capitated Payments For Rural Hospitals: Large Reductions In Hospital-Based Care
Jesse M. Pines, Sonal Vats, Mark S. Zocchi, and Bernard Black
Health Affairs, 2019 38(4):  594-603

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Improving Cybersecurity Means Taking More Care with What We Digitize
Andrew Burt; Dan Geer
Harvard Business Review 01 February 2019

Does Health Information Exchange Improve Patient Outcomes? Empirical Evidence From Florida Hospitals
Min Chen, Sheng Guo, and Xuan Tan
Health Affairs 2019, 38(2): 197-206

A Decade of Health Information Technology Usability Challenges and the Path Forward   
Raj M. Ratwani, PhD; Jacob Reider, MD; Hardeep Singh, MD, MPH 
JAMA. Published online February 4, 2019

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Health System Approaches Are Needed To Expand Telemedicine Use Across Nine Latin American Nations
Cynthia M. LeRouge, Manjul Gupta, Guillaume Corpart, and Alejandro Arrieta
Health Affairs 2019, 38(2): 212-221

Hospitals, Health IT, And More
Alan R. Weil
Health Affairs 2019, 38(2): 175

How Trade Secrets Hurt Innovation
Andrea Contigiani, David H. Hsu
Harvard Business Review 29 January 2019

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Evidence map of knowledge translation strategies, outcomes, facilitators and barriers in African health systems
Amanda Edwards, Virginia Zweigenthal and Jill Olivier 
Health Research Policy and Systems 2019, 17:16 | Published on: 7 February 2019 

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The influence of leadership facilitation on relational coordination among primary care team members of accountable care organizations.
Huber TP, Rodriguez HP, Shortell SM.
Health Care Manage Rev. 2019 Mar 22. doi: 10.1097/HMR.0000000000000241. 

Bridging worldviews: Toward a common model of leadership across the health professions.
Garman AN, Standish MP, Wainio JA.
Health Care Manage Rev. 2019 Mar 11. doi: 10.1097/HMR.0000000000000243. 

BMJ Awards 2019: Clinical Leadership Team of the Year
BMJ 2019; 365 doi:

What Process Mining Is, and Why Companies Should Do It 
Thomas H. Davenport, Andrew Spanyi 
Harvard Business Review 24 April 2019

Using AI to Make Knowledge Workers More Effective
Paul R. Daugherty, H. James Wilson 
Harvard Business Review 19 April 2019

5 Myths About Strategy
Stephen Bungay 
Harvard Business Review 19 April 2019

Great Leaders Are Thoughtful and Deliberate, Not Impulsive and Reactive
Tony Schwartz, Emily Pines 
Harvard Business Review 17 April 2019

How Managers Can Stifle Creativity
Danielle Kost
Harvard Business School Working Knowledge  17 April 2019

To Change the Way You Think, Change the Way You See
Adam Brandenburger 
Harvard Business Review 16 April 2019

Preventing Busyness from Becoming Burnout 
Brigid Schulte 
Harvard Business Review 15 April 2019

8 Ways to Read the Books You Wish You Had Time For
Neil Pasricha 
Harvard Business Review 10 April 2019

How People Redirect Their Careers After Getting Laid Off
Eliana Crosina, Michael G. Pratt 
Harvard Business Review 10 April 2019

5 Questions to Ask When Starting a New Job 
Michael D. Watkins 
Harvard Business Review 09 April 2019

To Develop Leadership Skills, Practice in a Low-Risk Environment
Peter Bregman 
Harvard Business Review 05 April 2019

You Don’t Have to Be CEO to Be a Visionary Leader
Ron Ashkenas, Brook Manville
Harvard Business Review 04 April 2019

Why Inclusive Leaders Are Good for Organizations, and How to Become One
Juliet Bourke, Andrea Espedido 
Harvard Business Review 29 March 2019

What Makes Some People More Productive Than Others 
Robert C. Pozen, Kevin Downey 
Harvard Business Review 28 March 2019

The Case for Finally Cleaning Your Desk 
Libby Sander 
Harvard Business Review 25 March 2019

Assessment: How Well Does Your Team Function?
Jessica M. Logan, Courtney L. Holladay 
Harvard Business Review 28 Feb 2019

It’s how we communicate! Exploring face-to-face versus electronic communication networks in multidisciplinary teams
Mascia, Daniele; Rinninella, Emanuele; Pennacchio, Nicola Walter; Cerrito, Lucia; Gasbarrini, Antonio
Health Care Management Review: April 17, 2019

The influence of leadership facilitation on relational coordination among primary care team members of accountable care organizations
Huber, Thomas P.; Rodriguez, Hector P.; Shortell, Stephen M.
Health Care Management Review: March 22, 2019

Bridging worldviews: Toward a common model of leadership across the health professions
Garman, Andrew N.; Standish, Melanie P.; Wainio, Joyce Anne
Health Care Management Review: March 11, 2019

The Answer to Culture Change: Everyday Management Tactics
NEJM Catalyst 06 March 2019

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Patient Engagement In Research: Early Findings From The Patient-Centered Outcomes Research Institute
Laura P. Forsythe, et al
Health Affairs 2019, 38(3): 359-367 

Patient-Centered Care, Yes; Patients As Consumers, No
Michael K. Gusmano, Karen J. Maschke, and Mildred Z. Solomon
Health Affairs 2019, 38(3): 368-373

Technology-Enabled Consumer Engagement: Promising Practices At Four Health Care Delivery Organizations
Ming Tai-Seale, et al 
Health Affairs 2019, 38(3): 383-390

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Prevention before cure: prioritising population health
British Medical Association 28 March 2019

Weighing in: Australia's growing obesity epidemic
Collective for Action on Obesity 2019

South Australian health and wellbeing strategy 2019-2024: summary framework for consultation
South Australia. Government 2019

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Outreach specialists' use of video consultations in rural Victoria: a cross-sectional survey.
O'Sullivan B, Rann H, McGrail M.  
Rural and Remote Health 2019; 19: 4544. 

Keeping kids safe: caregivers' perspectives on the determinants of physical activity in rural Indigenous communities.
McGregor L, Maar M, Young N, Toulouse PR.  
Rural and Remote Health 2019; 19: 4833. 

Evaluation of a multisite telehealth group model for persistent pain management for rural/remote participants.
Scriven H, Doherty DP, Ward EC.  
Rural and Remote Health 2019; 19: 4710.

The Australian Rural Clinical School (RCS) program supports rural medical workforce: evidence from a cross-sectional study of 12 RCSs.
McGirr J, Seal A, Barnard A, Cheek C, Garne D, Greenhill J, Kondalsamy-Chennakesavan S, Luscombe GM, May J, Mc Leod J, O'Sullivan B, Playford D, Wright J.
Rural and Remote Health 2019; 19: 4971. 

Factors influencing health profession students’ willingness to practice in rural regions of Bosnia and Herzegovina: a cross-sectional study . Racic M, Ivkovic N, Pavlovic J, Zuza A, Hadzivukovic N, Bozovic D, Pekez-Pavlisko T.
Rural and Remote Health 2019; 19: 4717. 

Does rural health system reform aimed at improving access to primary health care affect hospitalization rates? An interrupted time series analysis of national policy reforms in Iran
Arash Rashidian, et al 
Journal of Health Services Research & Policy 2019, 24(2): 73-80

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Who goes in and out of patient rooms? An observational study of room entries and exits in the acute care setting 
James W. Arbogast, Lori Moore, Tracy Clark, Maria Thompson, Pamela Wagner, Elizabeth Young, Albert E. Parker 
American Journal of Infection Control 2019, 47(5):585–587

Knowledge, attitudes, and practices of bedside nursing staff regarding antibiotic stewardship: A cross-sectional study 
Salma Abbas, Kimberly Lee, Amy Pakyz, Daniel Markley, Kaila Cooper, Ginger Vanhoozer, Michelle Doll, Gonzalo Bearman, Michael P. Stevens 
American Journal of Infection Control 2019, 47(5): 230-233

National Safety and Quality Health Service Standards user guide for governing bodies
Australian Commission on Safety and Quality in Health Care
Sydney: ACSHQC; 2019. p. 67.

How to Talk About Patient Safety
Hendricks R, O'Neil M, Volmert A
Boston: Betsy Lehman Center for Patient Safety; March 2019.

Bringing perioperative emergency manuals to your institution: a "How To" from concept to implementation in 10 steps
Agarwala AV, McRichards LK, Rao V, Kurzweil V, Goldhaber-Fiebert SN
The Joint Commission Journal on Quality and Patient Safety. 2019;45(3):170-9.

Must we bust the trust?: Understanding how the clinician–patient relationship influences patient engagement in safety
Mishra SR, Haldar S, Khelifi M, Pollack AH, Wanda P
AMIA Annu Symp Proc. 2018:1425-34.

Incivility and patient safety: a longitudinal study of rudeness, protocol compliance, and adverse events
Riskin A, Bamberger P, Erez A, Foulk T, Cooper B, Peterfreund I, et al
Joint Commission Journal on Quality and Patient Safety. 2019 [epub].

Is physician mentorship associated with the occurrence of adverse patient safety events?
Harrison R, Sharma A, Lawton R, Stewart K
Journal of Patient Safety. 2019 [epub].

Improving the quality of health services: tools and resources
World Health Organization 2018

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Best practice review of workplace health and safety in the Northern Territory: final report
Northern Territory. Attorney-General and Justice 2019

A "NEAT" Approach to Obesity Prevention in the Modern Work Environment.
Malaeb S, Perez-Leighton CE, Noble EE, Billington C.
Workplace Health Saf. 2019 Mar;67(3):102-110. doi: 10.1177/2165079918790980. 

Psychiatric morbidity, burnout and distress in Australian physician trainees.
Axisa C, Nash L, Kelly P, Willcock S.
Aust Health Rev. 2019 Mar 25. doi: 10.1071/AH18076. 

Why Do Employers Provide Health Care in the First Place?
Melissa Thomasson
Harvard Business Review 15 March 2019

Effect of a Workplace Wellness Program on Employee Health and Economic Outcomes: A Randomized Clinical Trial   
Zirui Song, MD, PhD; Katherine Baicker, PhD 
JAMA. 2019;321(15):1491-1501

Caring for the mental health of the medical workforce
British Medical Association 29 April 2019

Productivity of the English National Health Service: 2016/17 update
Centre for Health Economics  15 April 2019

Workforce stress and the supportive organisation: a framework for improvement through reflection, curiosity and change 
Health Education England (HEE) 4 April 2019

Health and wellbeing at work
Chartered Institute of Personnel and Development (CIPD) April 2019

Staffing on wards
National Institute for Health Research March 2019

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Career choices of the first seven cohorts of JCU MBBS graduates: producing generalists for regional, rural and remote northern Australia.
Woolley T, Larkins S, Sen Gupta T.  
Rural and Remote Health 2019; 19: 4438.

Closing the gap: Key areas for action on the health and care workforce
The Kind's Fund  21 March 2019

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Alcohol and other drug treatment services in Australia 2017–18: key findings
Australian Institute of Health and Welfare 17 April 2019

Alcohol and other drug use in regional and remote Australia: consumption, harms and access to treatment 2016–17
Australian Institute of Health and Welfare 2019

Nutrition across the life stages
Australian Institute of Health and Welfare 2019

Access to mental health services
Victorian Auditor-General March 2019

Organisational capacity and its relationship to research use in six Australian health policy agencies
Makkar, Steve;
PLoS ONE 13(3): e0192528.

Governance of Local Health Districts
Auditor-General for New South Wales 18 Apirl 2019

Public Spending on Health: A Closer Look at Global Trends

Social care 360
The King's Fund 26 April 2019

Can people afford to pay for health care?: New evidence on financial protection in Europe
World Health Organization Europe 05 April 2019

Outcomes for mental health services: what really matters?
The King's Fund 27 March 2019

World Happiness Report 2019
United Nations Sustainable Development Solutions Network  20 March 2019

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2076.0 Census of Population and Housing: Characteristics of Aboriginal and Torres Strait Islander Australians, 2016 (Additional Information)

3303.0 Causes of Death, Australia, 2017 (Additional Information)

4324.0.55.001 Microdata: National Health Survey, 2017-18

4363.0 National Health Survey: Users' Guide, 2017-18

4364.0.55.001 National Health Survey: First Results, 2017-18 (Replacement Content)

4364.0.55.001 National Health Survey: First Results, 2017-18 (Additional Information)

4364.0.55.001 More people have never smoked in NSW (Media Release), 2017-18

4364.0.55.014 Australians feel positive about their health literacy (Media Release), 2018 (First Issue)

4364.0.55.014 National Health Survey: Health Literacy, 2018 (First Issue)

4519.0 Illicit drug offenders decrease for second year (Media Release), 2017-18

5512.0 Government Finance Statistics, Australia, 2017-18

5518.0.55.001 Government Finance Statistics, Education, Australia, 2017-18

6160.0.00.001 Microdata: Jobs in Australia, 2011-12 to 2015-16, 2011-12 to 2015-16 (First Issue)

6202.0 Trend unemployment rate steady at 5.0% (Media Release), Mar 2019

6354.0 Job Vacancies, Australia, Feb 2019

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New digital collection of hospital policies and procedures required by the standards

Hospitals are continually challenged to keep pace with evolving regulations, standards and practices — and to review and update their policies and procedures (P&Ps) to match. The Joint Commission Big Book of Policies and Procedures for Hospitals, Volume 1 discusses the purpose of these P&Ps, provides a standardized development process, and offers multiple templates for those Joint Commission hospital standards requiring P&Ps. 

This e-book has correlated example policies and procedures to nearly every hospital standards chapter, including Environment of Care, Infection Prevention and Control, Medication Management, National Patient Safety Goals, and Rights and Responsibilities of the Individual. 

Key features of the book are:

  • Downloadable and customizable P&Ps on a wide range of topics.
  • Explanation of how to develop and manage P&Ps.
  • Checklist of all Joint Commission hospital requirements that call for written policies, procedures, protocols and plans.
  • Trusted content reviewed by subject matter experts from The Joint Commission.

Purchase the e-book.


Policy and Advocacy 2 Day Intensive – Sydney
15-16 May 2019 New South Wales Teachers Federation
37 Reservoir Street
Surry Hills Sydney 2010 NSW

Public Health Prevention Conference 2019
Melbourne, 12–14 June 2019
The 2019 Public Health Prevention Conference will focus on the translation of research and evidence about systems into action, drawing on experiences in Australia and in similar contexts internationally.

Lowitja Institute International Indigenous Health and Wellbeing Conference
Darwin, 18–20 June 2019
The conference program will have three streams, Thinking. Speaking. Being. under which we will explore six themes: Sovereignty of our wellbeing, Resistance, justice and community development, Living a good life, Technology and data, Environment, country, belonging, and Intergenerational investment.

2019 Indigenous Allied Health Australia (IAHA) National Conference
Darwin, 23–25 September 2019
IAHA is seeking abstracts for the 2019 IAHA National Conference. The conference theme, 10 Years Making a Difference, recognises the contribution that members, communities and organisations are making in working with Aboriginal and Torres Strait Islander individuals, families and communities who are leading and driving change for healthy, thriving lives now and into the future

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