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May 2019

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Welcome to this edition of the Health Planning & Management Library Bulletin.


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To request articles not available as links please call ACHSM Librarian on 02 8753 5122 or email




Aboriginal and Torres Strait Islander preferences for healthcare settings: effective use of design images in survey research.
Haynes M, O'Rourke T, Nash D, Baffour B, York S, Chainey C, Betros G, Memmott P.
Aust Health Rev. 2019 Apr 23. doi: 10.1071/AH18196. 

Acute kidney injury in Indigenous Australians in the Kimberley: age distribution and associated diagnoses
Joseph V Mohan, David N Atkinson, Johan B Rosman and Emma K Griffiths
Med J Aust  Published online: 29 April 2019

Improving access to housing for Aboriginal and Torres Strait Islander renal patients with complex care needs
Deeble Institute Issues Brief No. 30
Puszka S
Canberra: Australian Healthcare and Hospitals Association; 2019. p. 35.

Cause and incidence of injuries experienced by children in remote Cape York Indigenous communities
Caryn West, Michelle S. Fitts, Chris Rouen , Reinhold Muller and Alan R. Clough
Australian Journal of Primary Health 25(2) 157-162

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All the lonely people: aged care facilities wanted for new study
Conor Burke
Aged Care Insite 02 May 2019

What Can Be Done To Better Support Older Adults To Age Successfully In Their Homes And Communities?
Christopher Herbert, and Jennifer H. Molinsky
Health Affairs 2019, 38(5): 860-864

Challenges For Middle-Income Elders In An Aging Society
John W. Rowe , and , and The Research Network on an Aging Society
Health Affairs 2019, 38(5): 865-867

Targeted physical activity for older adults with mild cognitive impairment and subjective cognitive decline
Emily You, Kathryn A Ellis, Kay Cox and Nicola T Lautenschlager
Med J Aust 2019; 210 (9): 394-395.e1

Royal Commission into Aged Care Quality and Safety: the key clinical issues
Joseph E Ibrahim
Med J Aust  Published online: 20 May 2019

The Australian Aged Care System 2.0: Why You Need To Prepare For Change 
EPICOR Whitepaper 15 May 2019

Older men at the margins: guidance for practitioners and services providing groups for older men
Age UK,  May 2019

Did government spending cuts to social care for older people lead to an increase in emergency hospital admissions? An ecological study, England 2005–2016 
Paul Seamer, Simon Brake, Patrick Moore, Mohammed A Mohammed, Steven Wyatt
BMJ Open 2019;9:e024577. 

Effectiveness of the Aged Care Quality Assessment and accreditation framework for protecting residents from abuse and poor practices, and ensuring proper clinical and medical care standards are maintained and practised: final report
Australia. Senate. Community Affairs References Committee, April 2019

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Telehealth Is Improving Health Care in Rural Areas
Marc Harrison
Harvard Business Review 15 May 2019

Harnessing Digital Information to Improve Population Health
Samyukta Mullangi, John P. Pollak, Said Ibrahim 
Harvard Business Review 14 May 2019

Effect of Restriction of the Number of Concurrently Open Records in an Electronic Health Record on Wrong-Patient Order Errors: A Randomized Clinical Trial 
Jason S. Adelman, MD, MS; Jo R. Applebaum, MPH; Clyde B. Schechter, MD, MA; et al.
JAMA. 2019;321(18):1780-1787

Cultivating eHealth evaluation leadership
Francis Lau
Healthcare Management Forum May 15, 2019 | OnlineFirst

How do you care for today while building the health of tomorrow? Consumer-patient and staff experience at the centre Australia insights report 
Ernst & Young November 2018

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Using health technology assessment for better healthcare decisions
Sheila Tucker, Kelli O’Brien, Heather M. Brown
Healthcare Management Forum May 15, 2019 | OnlineFirst

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Interdisciplinary User Groups and the Design of Healthcare Facilities.
Carthey J.
HERD. 2019 Apr 22:1937586719843877. doi: 10.1177/1937586719843877. [Epub ahead of print]

Measuring Interpersonal Visual Relationships in Healthcare Facilities: The Agent Visibility Model and SAVisualPower Tool.
Lim L, Kim M, Zimring CM.
HERD. 2019 Apr 22:1937586719842357. doi: 10.1177/1937586719842357. [Epub ahead of print]

Acrovyn By Design Helps To Create A Calm Environment In A New Neonatal Unit
Health Estate Journal 24 April 2019

A Step Ahead
Jeremy Salmon
Healthcare Design Magazine  May 6, 2019

From The Ground Up
Kadie Yale
Healthcare Design Magazine May 2, 2019

Design Strategies to Improve Emergency Departments’ Performance During Mass Casualty Incidents: A Survey of Caregivers
Shabboo Valipoor, Hesamedin Hakimjavadi, Giuliano De Portu
HERD: Health Environments Research & Design Journal May 23, 2019 | OnlineFirst

Mock-Ups: Using Experiential Simulation Models in the Healthcare Design Process
Joyce Durham, Ann Kenyon
HERD: Health Environments Research & Design Journal May 19, 2019 | OnlineFirst

Dementia Friendly Hospital Design: Key Issues for Patients and Accompanying Persons in an Irish Acute Care Public Hospital
Dimitra Xidous, Tom Grey, S. P. Kennelly, Cathy McHale, Desmond O’Neill
HERD: Health Environments Research & Design Journal, May 13, 2019 | OnlineFirst

Goals, Recommendations, and the How-To Strategies for Developing and Facilitating Patient Safety and System Integration Simulations
Mirette Dubé, Jonas Shultz, Sue Barnes, Bobbi Pascal, Alyshah Kaba
HERD: Health Environments Research & Design Journal, May 6, 2019 | OnlineFirst

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Towards value-based healthcare - modelling an answer for cancer care delivery.
Saunders C.
Aust Health Rev. 2019 Apr;43(2):121-122.

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How Home-Based Primary Care Can Reduce Expensive Hospitalizations
Paul Di Capua, Jay Mathur, Vivek Garg, Sachin H. Jain
Harvard Business Review 16 May 2019

China’s Health Expenditure Projections To 2035: Future Trajectory And The Estimated Impact Of Reforms
Tiemin Zhai, John Goss, Tania Dmytraczenko, Yuhui Zhang, Jinjing Li, and Peipei Chai
Health Affairs 2019, 38(5): 835-843

Twenty Years Of School-Based Health Care Growth And Expansion
Hayley E. Love, John Schlitt, Samira Soleimanpour, Nirmita Panchal, and Caroline Behr
Health Affairs 2019, 38(5): 755-764

Oral Health Care: What Foundations Are Supporting
Lee L. Prina
Health Affairs 2019, 38(5): 872-873

Infants Exposed To Homelessness: Health, Health Care Use, And Health Spending From Birth To Age Six
Robin E. Clark, Linda Weinreb, Julie M. Flahive, and Robert W. Seifert
Health Affairs 2019, 38(5): 721-728

A Culture Of Openness Is Associated With Lower Mortality Rates Among 137 English National Health Service Acute Trusts
Veronica Toffolutti, and David Stuckler
Health Affairs 2019, 38(5): 844-850

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Hospital risk-based payments and physician employment: Impact on financial performance.
Bazzoli GJ.
Health Care Manage Rev. 2019 Apr 17. doi: 10.1097/HMR.0000000000000245. [Epub ahead of print]

When Patient Experience and Employee Engagement Both Improve, Hospitals’ Ratings and Profits Climb
Nell W. Buhlman, Thomas H. Lee, MD 
Harvard Business Review 08 May 2019

How Great Nursing Improves Doctors’ Performance
Christina Dempsey, Thomas H. Lee
Harvard Business Review 22 May 2019

Admitted patient care 2017–18
Australian Institute of Health and Welfare 23 May 2019

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It's how we communicate! Exploring face-to-face versus electronic communication networks in multidisciplinary teams.
Mascia D, Rinninella E, Pennacchio NW, Cerrito L, Gasbarrini A.
Health Care Manage Rev. 2019 Apr 17. doi: 10.1097/HMR.0000000000000246. [Epub ahead of print]

Taking a Systems Approach to Adopting AI
Bhaskar Ghosh, Paul R. Daugherty, H. James Wilson, Adam Burden 
Harvard Business Review 10 May 2019

When AI Becomes a Part of Our Daily Lives
Theodora (Theo) Lau
Harvard Business Review 23 May 2019

Does Your Company Really Need a Chatbot?
P.V. Kannan, Josh Bernoff
Harvard Business Review 21 May 2019

How Wearable AI Will Amplify Human Intelligence
Lauren Golembiewski
Harvard Business Review 30 May 2019

National health servers: delivering digital health for all
Social Market Foundation 13 May 2019

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Inside Mount Sinai’s Hospital-at-Home Program
Albert Siu; Linda V. DeCherrie
Harvard Business Review 10 May 2019

The Primary Care Practice Improvement Tool (PC-PIT) process for organisational improvement in primary care: application by Australian Primary Health Networks 
Samantha J. Borg , Lisa Crossland , Jo Risk , Julie Porritt and Claire L. Jackson 
Australian Journal of Primary Health 25(2) 185-191

How One Health System Overcame Resistance to a Surgical Checklist
Kate Hilton, Alex Anderson
Harvard Business Review 20 May 2019

To Change the Way You Think, Change the Way You See
Adam Brandenburger
Harvard Business Review 16 April 2019

The Primary Care Practice Improvement Tool (PC-PIT) process for organisational improvement in primary care: application by Australian Primary Health Networks
Samantha J. Borg, Lisa Crossland, Jo Risk, Julie Porritt and Claire L. Jackson
Australian Journal of Primary Health 25(2) 185-191

Filling the gap: A universal dental care scheme for Australia
Stephen Duckett, Matt Cowgill and Hal Swerissen
Grattan Institute 17 May 2019

National survey of local innovation and research needs of the NHS
Oxford Academic Health Science Network, April 2019

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Research: Why Managers Ignore Employees’ Ideas
Elad N. Sherf, Subra Tangirala, Vijaya Venkataramani 
Harvard Business Review 08 April 2019

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7 Ways to Set Up a New Hire for Success
Michael D. Watkins 
Harvard Business Review 10 May 2019

Putting Healing Back at the Center of Health Care
Rana L.A. Awdish; Leonard L. Berry
Harvard Business Review 10 May 2019

4 Mistakes Companies Make When Hiring Sales Leaders
Andris A. Zoltners, Prabhakant Sinha, Sally E. Lorimer 
Harvard Business Review 07 May 2019

Cross-Silo Leadership 
Tiziana Casciaro, Amy C. Edmondson, Sujin Jang 
Harvard Business Review 02 May 2019

Increasing use of general practice management and team care arrangements over time in New South Wales, Australia 
Heidi Welberry , Margo Linn Barr , Elizabeth J. Comino , Ben F. Harris-Roxas , Elizabeth Harris and Mark Fort Harris 
Australian Journal of Primary Health 25(2) 168-175

When Managers Take Their Stress Out on Their Employees
Sabina Nawaz
Harvard Business Review 20 May 2019

Amazon’s Priorities Over the Years, Based on Jeff Bezos’s Letters to Shareholders
Tricia Gregg, Boris Groysberg
Harvard Business Review 17 May 2019

3 Ways Executives Can Manage Challenging Moments in Their Careers
Hal Gregersen
Harvard Business Review 17 May 2019

Where Measuring Engagement Goes Wrong
Peter Cappelli, Liat Eldor 
Harvard Business Review 17 May 2019

What Good Feedback Really Looks Like
Craig Chappelow, Cindy McCauley
Harvard Business Review 13 May 2019

What makes health services usable?: Insights from a qualitative study of caregivers of children with disabilities
Hilligoss, Brian; Tanenbaum, Sandra J.; Paul, Marika H.; Ferrari, Renée M.; Song, Paula H.
Health Care Management Review: May 22, 2019

Organizational characteristics associated with high performance on quality measures in pediatric primary care: A positive deviance study
Goff, Sarah L.; Mazor, Kathleen M.; Priya, Aruna; Moran, Michael; Pekow, Penelope S.; Lindenauer, Peter K.
Health Care Management Review: May 20, 2019

Leadership Survey: Organizational Culture Is the Key to Better Health Care
NEJM Catalyst 4 April 2019

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Patient Engagement In Research: Early Findings From The Patient-Centered Outcomes Research Institute
Laura P. Forsythe, et al
Health Affairs 2019, 38(3): 359-367 

Patient-Centered Care, Yes; Patients As Consumers, No
Michael K. Gusmano, Karen J. Maschke, and Mildred Z. Solomon
Health Affairs 2019, 38(3): 368-373

Technology-Enabled Consumer Engagement: Promising Practices At Four Health Care Delivery Organizations
Ming Tai-Seale, et al 
Health Affairs 2019, 38(3): 383-390

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Slower increase in life expectancy in Australia than in other high income countries: the contributions of age and cause of death
Alan D Lopez and Tim Adair
Med J Aust 2019; 210 (9): 403-409

A population health perspective on artificial intelligence
Maxime Lavigne, Fatima Mussa, Maria I. Creatore, Steven J. Hoffman, David L. Buckeridge
Healthcare Management Forum May 19, 2019 | OnlineFirst

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Mind the gap: is it time to invest in embedded researchers in regional, rural and remote health services to address health outcome discrepancies for those living in rural, remote and regional areas? 
Anna Moran , Helen Haines , Nicole Raschke , David Schmidt , Alison Koschel , Alexandre Stephens , Cynthia Opie and Susan Nancarrow 
Australian Journal of Primary Health 25(2) 104-107 

Social inclusion as a tool to improve rural health 
Kate McIntosh , Amanda Kenny , Mohd Masood and Virginia Dickson-Swift 
Australian Journal of Primary Health 25(2) 137-145; 2019

The implications of isolation for remote industrial health workers .
Adams ME, Lazarsfeld-Jensen A, Francis K.  
Rural and Remote Health 2019; 19: 5001. 

Mind the gap: is it time to invest in embedded researchers in regional, rural and remote health services to address health outcome discrepancies for those living in rural, remote and regional areas?
Anna Moran, Helen Haines, Nicole Raschke, David Schmidt, Alison Koschel, Alexandre Stephens, Cynthia Opie and Susan Nancarrow
Australian Journal of Primary Health 25(2) 104-107 2019

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Quick Safety issues advisory on disinfection of tonometers, other ophthalmology devices
American Academy of Ophthalmology (AAO) 22 May 2019

High-Reliability Healthcare: Building Safer Systems Through Just Culture and Technology
Jason Adelman
Journal of Healthcare Management 2019, 64(3): 137-141

Does Patient Safety Pay? Evaluating the Association Between Surgical Care Improvement Project Performance and Hospital Profitability
Brad Beauvais, Jason P. Richter, Forest S. Kim, Greg Sickels, Torry Hook, Sean Kiley, Thomas Horal
Journal of Healthcare Management 2019, 64(3): 142-154

WASH in health care facilities: global baseline report 2019
World Health Organization, 2019

The expansion of National Healthcare Safety Network enrollment and reporting in nursing homes: Lessons learned from a national qualitative study 
Patricia W. Stone, Ashley M. Chastain, Richard Dorritie, et al
American Journal of Infection Control, 2019, 47(6): 615-622

Exploring leadership within a systems approach to reduce health care–associated infections: A scoping review of one work system model 
Mary Jo Knobloch, Kevin V. Thomas, Jackson Musuuza, Nasia Safdar 
American Journal of Infection Control, 2019, 47(6): 633-637

Consumer knowledge and attitudes toward public reporting of health care–associated infection data 
Philip L. Russo, Robin Digby, Tracey Bucknall 
American Journal of Infection Control, 2019, 47(6): 656-660

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Depression, suicide risk, and workplace bullying: a comparative study of fly-in, fly-out and residential resource workers in Australia.
Miller P, Brook L, Stomski NJ, Ditchburn G, Morrison P.
Aust Health Rev. 2019 Apr 18. doi: 10.1071/AH18155. [Epub ahead of print]

Effect of a Workplace Wellness Program on Employee Health and Economic Outcomes: A Randomized Clinical Trial   
Zirui Song, MD, PhD; Katherine Baicker, PhD
JAMA. 2019;321(15):1491-1501.

Workforce stress and the supportive organisation: A framework for improvement through reflection, curiosity and change
National Workforce Skills Development Unit
London: Health Education England, NHS; 2019. 

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Global Workers Are Ready for Retraining 
Joseph Fuller, 
Harvard Business Review 07 May 2019

The Culture Of Health In Early Care And Education: Workers’ Wages, Health, And Job Characteristics
Jennifer J. Otten , Victoria A. Bradford , Bert Stover , Heather D. Hill , Cynthia Osborne , Katherine Getts , and Noah Seixas
Health Affairs 2019, 38(5): 709-720

Entrustable professional activities for workplace assessment of general practice trainees
Nyoli Valentine, Jon Wignes, Jill Benson, Stephanie Clota and Lambert WT Schuwirth
Med J Aust 2019; 210 (8): 354-359 

Improving behavioral health workforce supply and needs estimates using active surveillance data.
Watanabe-Galloway S, Chen L, Trout K, Palm D, Deras M, Naveed Z.
Rural and Remote Health 2019; 19: 4996

A case report suggestive of strongyloidiasis infection occurring in temperate Australia.
Fraser J.  
Rural and Remote Health 2019; 19: 4787. 

NHS workforce race equality standard: 2018 WRES data analysis report for eight national healthcare organisations
NHS England  8 May 2019

The NHS workforce in numbers: facts on staffing and staff shortages in England
Nuffield Trust 08 May 2019

Rosalinda Dimapilis-Baldoz: balancing domestic and international needs for health workers
Bulletin of the World Health Organization 2019;97:316-317.

Managing Today’s Workforce to Meet Tomorrow’s Challenges
Patricia Golden Webb
Frontiers of Health Services Management 2019, 35(4): 3-10

Addressing Workforce Challenges in Healthcare Calls for Proactive Leadership
James E. Parsons
Frontiers of Health Services Management 2019, 35(4): 11-17

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Palliative care services in Australia
Australian Institute of Health and Welfare 22 May 2019

Youth justice in Australia 2017–18
Australian Institute of Health and Welfare 10 May 2019

Pedal cyclist injury deaths and hospitalisations 1999–00 to 2015–16
Australian Institute of Health and Welfare 08 May 2019

Workforce reform in three amalgamated councils
Auditor-General of New South Wales. 01 May 2019

Ensuring access to life-saving medicines as countries shift from Global Fund support 
Mercedes Tatay & Els Torreele
Bulletin of the World Health Organization 2019,97(5): 311

Clicks and mortar: Technology and the NHS estate
The King's Fund  21 May 2019

Fit for the future: a vision for general practice
Royal College of General Practitioners (RCGP)  21 May 2019

Social care: free at the point of need – the case for free personal care in England
Institute for Public Policy Research 23 May 2019

21st century social care: what’s wrong with social care and how we can fix it
Policy Exchange 21 May 2019

The government's 2019-20 accountability framework with NHS England and NHS Improvement
Department of Health and Social Care, May 2019

Improving children and young people’s mental health and emotional wellbeing
Local Government Association (LGA) 15 May 2019

Investing in quality: The contribution of large charities to shaping future health and care
The King's Fund  15 May 2019

Above and beyond: how voluntary sector providers of disability support add value to communities
Voluntary Organisations Disability Group, May 2019

Implementing Strategies to Enhance Public Health Surveillance of Physical Activity in the United States
National Academy of Sciences  21 May 2019

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4363.0 National Health Survey: Users' Guide, 2017-18 (Replacement Content)

4364.0.55.001 National Health Survey: First Results, 2017-18 (Replacement Content)

4364.0.55.014 National Health Survey: Health Literacy, 2018 (Replacement Content)

4906.0 Childhood abuse increases risk of violence in adulthood (Media Release), 2016

4906.0 Personal Safety, Australia, 2016 (Additional Information)

6202.0 Trend unemployment rate steady at 5.1% (Media Release), Apr 2019

6345.0 Wages rise 0.5% in the March quarter 2019 (Media Release), Mar 2019

6345.0 Wage Price Index, Australia, Mar 2019

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Image of front cover

WHO Guideline: recommendations on digital interventions for health system strengthening

World Health Organization
Geneva: World Health Organization; 2019
Number of pages: 124
Publication date: 2019
Languages: English
ISBN: 978-92-4-155050-5

The key aim of this guideline is to present recommendations based on a critical evaluation of the evidence on emerging digital health interventions that are contributing to health system improvements, based on an assessment of the benefits, harms, acceptability, feasibility, resource use and equity considerations.

This guideline urges readers to recognize that digital health interventions are not a substitute for functioning health systems, and that there are significant limitations to what digital health is able to address.



Calendar of conferences in Australia and New Zealand

Australian Healthcare and Hospitals Association workshop: Leading effectively during political change periods,
Sydney, NSW,  4 June 2019

Public Health Prevention Conference 2019
Melbourne, 12–14 June 2019
The 2019 Public Health Prevention Conference will focus on the translation of research and evidence about systems into action, drawing on experiences in Australia and in similar contexts internationally.

Lowitja Institute International Indigenous Health and Wellbeing Conference
Darwin, 18–20 June 2019
The conference program will have three streams, Thinking. Speaking. Being. under which we will explore six themes: Sovereignty of our wellbeing, Resistance, justice and community development, Living a good life, Technology and data, Environment, country, belonging, and Intergenerational investment.

2019 Indigenous Allied Health Australia (IAHA) National Conference
Darwin, 23–25 September 2019
IAHA is seeking abstracts for the 2019 IAHA National Conference. The conference theme, 10 Years Making a Difference, recognises the contribution that members, communities and organisations are making in working with Aboriginal and Torres Strait Islander individuals, families and communities who are leading and driving change for healthy, thriving lives now and into the future

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