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How to implement the 5 imperatives to get CRM right

Learn how to make CRM a philosophy, a way of thinking and a way of life – not a product you can buy!

Speaker
David Fagan
CRM Expert


Host

Madeleine van der Steege
Director
Synquity - Leadership Solutions

 

Dear <<First Name>>

When it comes to CRM, organisations and people are still making the same mistakes as they were in the 1980's. Get advice on how to do it right and avoid these common errors. 

See how to; develop CRM with the proper organisational structure, enable management processes, and execute CRM based on all individuals having clearly defined roles. Get an inside look into the technology that many companies (including their competitors) are already using. Plus get tips and tricks to make CRM a philosophy, a way of thinking and a way of life – not a product you can buy!


Join this executive briefing to look at the 4 perils and the 5 imperatives of CRM in the context of doing business in 2017.

You'll learn how to align your CRM to:
  • GET new customers
  • KEEP existing customers
  • GROW existing customers
2 hour executive briefing with David Fagan 
at HotelFitland, the LEVEL (next to Leiden Centraal Station)

Cost: €250.00 pp,  
Date:Thursday 6th April 
Time: 16.00 - 18.00


This is a joint initiative between David Fagan and Synquity
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