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Dear <<First Name>>

Please join us on 6th April 2017 at this 2-hour executive briefing to learn how to take a more holistic approach to your CRM. Our guest expert, David Fagan will troubleshoot and offer pragmatic solutions to better align people, processes & technology to your business requirements.  David will also review the 4 perils and the 5 imperatives of CRM in the context of doing business in 2017.

LAST CALL! Executive CRM Troubleshooting Workshop!

Join 6th April executive briefing on Troubleshooting CRM! 


  • Develop CRM with the proper strategy and organizational structure
  • How to enable management processes in CRM
  • How to execute CRM based on all individuals having clearly defined roles
  • Take an inside look into the technology that many companies (and their competitors) are already using
  • Tips and tricks to make CRM a philosophy, a way of thinking and a way of life – not a product you can buy!
Expert Advisor & Facilitator 
David Fagan
CRM Expert
David Fagan is a dedicated expert with over 35 years of experience in (re-)aligning people, processes & technology with business requirements, with an added focus on exploiting AGILE development, social media, BIG data and open dataHis work has taken him all over the globe in particular Europe, Asia, and the USA, and also as a lecturer in Business Studies, IT, Architecture and Security at post-graduate level. His ideas on exploiting technology for business advantage began to form after taking part in an MIT research program as far back in the 1980s.
Join us HotelFitland, the LEVEL (next to Leiden Centraal Station)

Cost: €250.00 pp
Date: Thursday 6th April 
Time: 16.00 - 18.00

This is a joint initiative between David Fagan and Synquity

Warmest regards
Madeleine van der Steege
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