The 4 Building Blocks of Operational Excellence
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Achieving Operational Excellence requires the successful implementation of a Business Execution System that effectively and seamlessly integrates the following four building blocks: Strategy Deployment, Performance Management, Process Excellence, and High Performance Work Teams.

Process Excellence

Operational Excellence organizations are process-centered organizations that have well designed, efficient, and effective management, value creation, and support processes to deliver best-in-class products and services consistently.

Process Excellence concepts, methods and tools, including Lean Management, Six Sigma, and a team-based Problem Solving Process - like the A3, PDCA or 8D Problem Solving Process, are core competencies of Operational Excellence organizations and utilized to achieve an organization's strategic or operational objectives and goals. Read more ...
Our FREE MONTHLY GIFT includes the following downloads:
The Quote of the Month: "The rate at which organizations learn may soon become the only sustainable source of competitive advantage".
Peter Senge
Our Operational Excellence Academy provides organizations like yours with excellent and professional
Below you will find a few readings we picked for you this month. We hope you like them.
  1. The Five Stages of Small Business Growth by Neil C. Churchill and Virginia L. Lewis - Harvard Business Review
  2. Understanding Fear of Process Improvement by Brad Power - Harvard Business Review
  3. Six Sigma Meets the Service Economy - Six Sigma: It's Not Just for Manufacturing by Jim Biolos - Harvard Business School
  4. Lean Six Sigma in the Service Industry by Alessandro Laureani
  5. Using the Six Sigma Methodology to Improve Handoff Communication in High-Risk Patients by Mistry, Kshitij P., et al.
Please, forward this newsletter to your colleagues, partners and friends, if you think they could benefit from our training products and consulting services.
This month you will receive a 20% Discount (valid until February 28, 2017) on the following two training modules. The discount code is "February-2017".
Lean Value Stream Mapping
(Presentation & Templates)
Check It Out.
Six Sigma Green Belt Workshop
Location: Los Angeles, California
Dates: March 27 - 31, 2017
            April 24 - 27, 2017
Check It Out.
8D Problem Solving Process
(Presentation & Templates)
Check It Out.
Lean Fundamentals Workshop
Location: San Francisco, California
Date: March 20 - 23, 2017
Check It Out.
In the global and competitive environment of today and tomorrow, organizations must rethink and reshape their approach to execution in order to stay competitive. Operational Excellence is the strategic initiative under which this process can take shape“.
Frank Adler - Operational Excellence Coach & Managing Partner
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