9 AM - 12:30 PM
& 1:30 PM - 5 PM

Tuesday, Wednesday
& Thursday:
9 AM - 12:30 PM
AARP Foundation Tax-Aide Program Provides Free Tax Return Preparation at the Garland County Library

Quick Facts:
  • The tax-aide process has changed considerably - please read all information carefully.
  • Tax returns are prepared for free by trained IRS certified AARP Foundation Tax-Aide Volunteers based on the 2021 tax law.
  • You do not have to be a member of the AARP to take advantage of this service.
  • Call Ms. Reta at 501-881-4832, Monday thru Friday from 8 AM to 4 PM to schedule an appointment, after January 17th. This phone line will not be monitored until 1/18.
  • Masks are required to be worn during tax appointments. This is a rule enforced by the AARP to protect their volunteers.
  • No children are allowed in the tax preparation rooms. Children 10 and under are not allowed in the children’s department without an adult. Please consider this when scheduling an appointment.
  • Tax preparation times and availability are subject to change.

Ms. Reta will schedule two appointments, one week apart.

YOUR FIRST APPOINTMENT:  On your first appointment you need to be 15 - 20 minutes early.  You will come into the site to check-in at the desk near the front of the library.

A volunteer greeter will give you the Intake booklet, Virtual Taxpayer Consent Form, GCL Questionnaire Form, Schedule A/Estimated Tax Summary Sheet, and a Schedule C summary sheet (if needed).

Please bring your own ink pen. If your tax forms are in envelopes, open them and flatten them out to expedite the process and limit contact between you and the volunteers.

If you are a married couple filing jointly, both taxpayers must be at both appointments because of the required IRS Virtual Taxpayer Consent form. This form, giving volunteers permission to scan your documents, must be signed by both taxpayers.

Many of the taxpayers take the standard deduction on the Federal tax return but itemize on their Arkansas return since the Arkansas standard deduction ($2200 single/$4400 MFJ) is so low compared to the Federal. If you want to itemize be prepared to use our Schedule A-Estimated Tax Summary Sheet.

At your scheduled appointment time you will check in with all your documents and will be sent to a certified counselor. The counselor must see a photo ID of the taxpayer (and spouse if married) and a Social Security card or Social Security statement for everyone on the tax return.

A counselor will interview you and review your Intake Booklet and tax documents as we do each year.

Next, you will be sent to a scanning station and your documents will be scanned and uploaded to a secure, encrypted AARP Foundation Tax-Aide file. 

Please make sure you have all your documents.  Amended returns may not be an option this year because of the complexity of the process and because the appointment calendar will fill up.

All documents will be returned after scanning. 
Certified volunteers will prepare and quality review your tax return remotely using AARP Foundation Tax-Aide encrypted equipment and software.

YOUR SECOND APPOINTMENT:  On your 2nd appointment, you will check-in at your scheduled time. If you are married, both taxpayers must be at the appointment. You will be sent to a certified counselor/quality reviewer and will be asked to show your photo ID(s) and Social Security cards or statement again. The counselor will print your return and go over the return with you. Once that is complete, you will sign giving permission to the volunteers to e-file your Federal and Arkansas tax returns. 

Please be prepared. We will not be able to add a forgotten document from your first appointment. Have your IDs ready, questions ready, and requests for estimated vouchers before your tax return is printed. The goal is very limited contact.

When visiting an AARP Foundation Tax-Aide site, you will need to bring:
· Picture ID of you and your spouse (if filing a joint return)

· Original Social Security card (or original Social Security
statement) for everyone listed on the tax return

· Income-related documents: 1099s, W-2s, SS statements, interest statements, dividend statements, brokerage statements (all pages), gambling statements, income such as self-employment, and any other information related to income

· Expense related documents:  taxes paid, mortgage interest,
property taxes, medical, charity, tuition statements, child care statements, business expenses if you are self-employed, and any other information related to expenses

· 1095-A if you have Marketplace Health Insurance (Obama care)

· 2020 tax return

· 2019 and 2020 tax return envelope if you work and receive a W-2.  Might be able to use your 2019 earnings to calculate Earned Income Tax Credit. The software will pick the most advantageous and give you the greatest credit.

·       IRS Letter 6475 “Your 2021 Economic Impact Payment”.  IRS will mail this letter in late January. In early 2021, you should have received an Economic Impact Payment or “Stimulus” Payment”. It was $1400 for each person on the tax return. That information is needed for your tax return. It is reportable but not taxable.
·        IRS Letter 6419, “2021 Total Advanced Child Tax Credit Payment” letter from the IRS (if applicable). The IRS will mail this letter out in late January. This information is reportable on your tax return.


For direct deposit of refund, a check or documentation of bank routing and account number printed by the banking institution. NO HANDWRITTEN ROUTING/ACCOUNT NUMBERS.

AARP volunteers will begin preparing returns that have a 1099B (the sale of stocks, bonds, or mutual funds) AFTER March 14, 2022, due to the fact that brokerage statements are not required to be in the mail until mid-March.

Volunteers will NOT be preparing returns of states other than ARKANSAS. The exception is a small amount of oil or gas royalty from another state. The tax software provided by the IRS will not allow volunteers to prepare a complete and accurate other-state tax return.

You must be a full-year resident of Arkansas. We are not able to prepare part-year tax returns.

Please be mindful of those in our community who can least afford to pay for a tax return and consider going to a paid preparer if you can afford to do so.

If at any point, the health crisis becomes worse or lack of volunteers willing to work with the public, the local coordinator reserves the right to close the site.

Library staff can not answer tax-related questions. 

Call the library at 501-623-4161 or email at gcl@gclibrary.com with any questions about these or any library services and offerings.

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