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COVID-19 vaccination, have you had yours?

We are sending this bulletin for two main purposes:
DON'T MISS - Sutton Carers Forum today!


STOP PRESS! The local GP will be Dr Michael Pambos. We hope that you will join us to hear from these speakers and ask any questions you may have.

Please see below for details on how you can join the Sutton Carers Forum today:

Join via Zoom:

Meeting ID: 874 4017 4579
Passcode: 435369
If you would like to dial into the meeting by telephone:
  • Call: 0203 901 7895 - entering the meeting ID and passcode (above) when requested (press hash (#) key if asked for a personal code).
  • *9 is the equivalent of raising your hand to show that you would like to speak. If you do not want your phone number to be seen or shared on screen, please dial 141 before entering your number, to 'block' it.
If you have any further questions, please contact Vicky Bastock at, or call on 020 8296 5611 (core working days Tuesdays until 2:30pm and Wednesdays until 2pm).
Carers and COVID-19:

The sun is starting to shine and now more than ever, things appear like they may just slowly start to return to some 'normality'...but we recognise that many of you are still shielding and the demands and impacts of caring may be greater than ever.
At Sutton Carers Centre, we can offer you information, advice, practical and emotional support. We can also help if you are struggling to access food or are having financial difficulties. We can provide dedicated support to you and your family. 

We understand that the COVID-19 pandemic is not over yet and no one can foretell the lasting impact it may have. During this uncertainty, our help will continue, help to assist you stay well and care safely.

In particular, are you aware that you can:
  • book your COVID-19 vaccination yourself?
  • access and continue using PPE (Personal Protective Equipment)?
  • have access to free lateral flow tests across the community?
Please see below for more information.

How can we help if you are just not feeling yourself?

If you are feeling low or overwhelmed, or perhaps unsure about the future, then please talk to us. We can provide you with mental health support, from informal support groups to more formal counselling - or if you simply just need some time out from your day-to-day duties, then please join our Carers Relaxation Group, Mondays, 10:30am - 12:30pm with our next meeting on 29th March. Email to join.

Please keep up-to-date with our latest support group and activity dates on our Twitter and Facebook, and please don't forget our SCC 'App' available on the App Store and on Google Play (just search for Sutton Carers Centre).

If you just need to talk, then please pick up the phone and call us on 
020 8296 5611. We have extra staff ready to listen and support you.

Are you a professional, paid colleague?

If you are a professional in contact with, or working with, a Carer age 8 or perhaps 88, someone you feel could benefit from our support, then please do not hesitate to refer them to us by emailing, or by calling 020 8296 5611 or go to our website here for a referral form.

Have you had your COVID-19 vaccination yet?

If not, then please book in today. Carers, you are a priority!
Some of you may have been called for your jab already with a letter from your GP or perhaps directly from the government. That could be due to your age, or due to your role as a Carer. But many of you may not have heard anything as yet, maybe not sure if you are even eligible for a vaccination. 

Or maybe you are worried about having the vaccination and becoming unwell, not being able to undertake your caring duties. Or perhaps you are hesitant for some other reason. 

If you are a Carer and you have not yet been contacted about your COVID-19 vaccination, then please keep reading for further information on how you can get booked in.

Please note: If the person you care for has encountered a barrier that is stopping them from getting their COVID-19 vaccination, or you employ a care-worker who has missed their jab, then please also let us know so we can help.


The National Booking Service - now open for Carers!

We are pleased to report that the National Booking Service is now live for Carers, following a few weeks when the system did not work properly. If you care for someone who is clinically vulnerable, perhaps due to age, disability or illness, and that person is dependent on you, then you are likely to be eligible.

You can therefore book directly through either of the two following ways:
Please ensure that you have your NHS number to hand and be prepared to share your date of birth. You also will be asked a few 'eligibility' questions about your caring role but you will not need to show any proof when you attend for the vaccination, although we do recommend that you take a picture ID with you. 

Getting a vaccination at your GP practice:

If you would like to request being vaccinated at your local GP practice, and you do not believe that you are flagged on their system as a Carer (so will not be called in), then please email them or use the contact form on the Practice website to let them know.

Over the last few weeks, we have been assisting GPs to reach Carers, including confirming eligibility. If you or your GP is unsure if you are eligible to receive the jab as part of Priority Group 6, then please do not hesitate to contact us
 by emailing or calling us on 020 8296 5611. You also can use the contact form or referral forms on our website here or via our App.

We also are happy to provide Carers with letters to confirm their eligibility, if that is reassuring, to use with their GP or the National Booking sites.

More information with helpful FAQs for Carers can be found on the Carers UK website here.


St Nicholas Centre - Sutton's new Community Vaccination Site!

Last Thursday, the St Nicholas Centre became the latest Community Vaccination Site in Sutton. The opening of this central Sutton site offers a potentially more convenient and familiar location for vaccination bookings. When booking your COVID-19 vaccination on the National Booking Service, you can now select St Nicholas Centre as your preferred location, if most convenient to you.

A handful of the amazing team at the St Nicholas Centre Community Vaccination site.

Are you a Young Adult Carer, aged 16 or 17? If so, then you may be eligible to receive a free, priority COVID-19 vaccination, too.

If you are 16 or 17, and someone in your family relies on you for their care and support, then you may be eligible to receive a COVID-19 jab.

Please contact us straight away if you want us to book you in for this service by emailing or calling 020 8296 5611 - or by contacting your usual SCC Support Worker. We can also sort transport, covering care and help you overcome other obstacles, too.


For further dedicated guidance for unpaid Adult and Young Carers on Coronavirus, please visit the links below:
Are you struggling to access PPE? Did you know that as an unpaid Carer you can receive it for free?

We are hearing that some Carers are purchasing their own PPE - PPE that is required when e.g. providing personal care to someone they do not live with.

We'd like to remind you that these unpaid Carers are eligible for free PPE. You do not need to use your own money or go into financial hardship by ordering it privately yourself.

We also know that it is hard to remember to use PPE when you are exhausted from caring for someone, and using it can be the last thing on your mind. But it is crucial in protecting the person you care for, as well as yourself. We want to encourage you to use the right PPE when and where indicated. 

We have been working closely with the Council to streamline the process for unpaid Carers to access needed PPE. 

How to request free PPE from the London Borough of Sutton:

In line with government guidance, as an unpaid Carer you can request PPE free of charge, by emailing To find out what PPE to use, please read this Guidance for those who provide unpaid care to friends or family (by clicking on the link). You will find a section called 'Recommended PPE for unpaid carers who do not live with the person or people they care for' which clearly explains the type of PPE you should wear, depending on the type of care you provide. 
Once they have received your email, the PPE Team at the London Borough of Sutton will prepare your order and contact you to arrange a time for you to collect it from the Civic Offices in Sutton. The Carers Centre can help with getting PPE to you if collection will be difficult. 

For any other queries or if you need to speak to someone immediately about PPE, call the PPE team - Simon, Dale or Vanessa - on 020 8770 6041. 

The table below shows guidance around recommended PPE to use for each scenario.


Disposable gloves and aprons are single-use and you must dispose of them immediately after completion of a procedure or task and after each person being cared for, and then clean your hands. You must take care not to touch your face, mouth or eyes when you are wearing gloves.

Please note: PPE is only effective when worn properly, put on and taken off safely and combined with: hand hygiene (cleaning your hands regularly and appropriately); respiratory hygiene (“catch it, bin it, kill it”) and avoiding touching your face with your hands, and following standard infection prevention and control precautions found

More detailed guidance on appropriate PPE in different scenarios can be found through the guidance on working safely in domiciliary care here. Video guidance on putting on and taking off PPE safely can be found here.

Needing further support?

For any other queries or if you need to speak to someone immediately about PPE, then, as above, please call the PPE Team at London Borough of Sutton on 020 8770 6041.

As always, if unsure about anything, or you need training to help use PPE, then please do not hesitate to call us at the Carers Centre on 020 8296 5611, or email

If you are a Young Carer aged 16 or 17 then you also are eligible for free PPE. Please email or call 020 8296 5611 so we can help you set this up.

Contact Sutton Carers Centre on 020 8296 5611, 10am – 5pm Monday to Friday, until 8pm on Tuesday evenings, and from 11am – 1pm on the second Saturday of each month, or email us on or for Covid-related queries above,

You also can get extensive information from the London Borough of Sutton website here,
 including information about COVID-19 tests, with or without symptoms. It also has information if you feel unsafe from domestic abuse or if you have concerns about the safety of a vulnerable adult or child. 

Your NHS is still here for you, too - so, as always, if you have any concerns about your health, please contact your GP, or in any emergency, please call 999.  
Best wishes,
Chiara Borwick
Communications & Digital Involvement Coordinator | Sutton Carers Centre (Carers Trust Network Partner)
Core working hours: Monday to Friday, 9:30am - 5:30pm

Tel: 020 8296 5611 | Fax: 020 8296 5616 | ALPS: 020 8254 2616
Address: Benhill House, 1st Floor | 12-14 Benhill Avenue | Sutton | Surrey | SM1 4DA
Email: | Web:
Sutton Carers' Centre is a Company Limited by Guarantee with Charitable Status. Registered in England, Company Number 3353573 and Charity Number 1062302.

This email and the information it contains are confidential and intended solely for the exclusive use of the individual to whom it is addressed. If you are not the intended recipient, this email should not be copied, forwarded or printed for any purpose, or the contents disclosed to any other person. If you have received this email in error, please notify Sutton Carers' Centre immediately on +44 (0)20 8296 5611 and delete this email. Thank you.

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Sutton Carers Centre · First Floor Benhill House · 12 - 14 Benhill Avenue · Sutton, Surrey SM1 4DA · United Kingdom