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January Edition

 
 
 
  [ FROM THE NEWS ]

HOW-TO CRAFT THE PERFECT CUSTOMER SURVEY

Your customer can provide a wealth of insight on areas that need improvement, as well as inform and heighten lucrative strategies. With an effective survey, this insight and important perspective can become your competitive advantage, elevating your brand awareness through customer satisfaction. We consider the following 5 tips to be of the utmost importance when considering the construction of a customer survey.

Read on to learn how to create an awesome survey.

READ THE ARTICLE

 
 
 
 

WHAT IS SCALABILITY AND WHY DOES IT MATTER TO YOUR BUSINESS?

A word you hear all the time in business--particularly in regard to the future, investment and growth--is scalability. This term has something of a dual application, but regardless of which one you look at, it's essential to any small business.

Often, the scalability of one area will tie in to the scalability of another, so you must be aware of the interrelationships between your workers and resources and have a big picture of what's happening operationally.

READ THE ARTICLE

 
 
 
  [ CAREERS AT TOUCH SUPPORT ]

DO YOU HAVE A FRIEND THAT WOULD ENJOY WORKING AT TOUCH SUPPORT?

We are seeking dedicated and motivated employees looking for a career in customer service who are looking to work with one of the world's leading IT support companies which provides exceptional customer service on a consistent basis.

Help us find great Customer Server Representatives.

 
 
[ SHARE A STORY, WIN 50$ OF ACCOUNT CREDIT ]
 
 
 
  [ YOUR STORY ]

HAVE A STORY TO TELL?

Every site has a story, and we're looking for Touch Support customers who would be interested in telling us about their non-profit, business, or any other endeavor that has been powered by Touch Support white-label or data center services.

We're looking to showcase customer stories on social media and our website, and would love to hear from you.

Drop us a line if you're interested at brent@touchsupport.com.

If we choose your story for the site, you'll get a $50 account credit as a token of our appreciation!

 
 
 
  [ MONTHLY STATS ]

TRUST STARTS WITH TRANSPARENCY

Trust is the foundation of a good relationship and we want to earn your trust by delivering a world-class service and a transparent view into our operations. We're committed to providing friendly, efficient customer interactions. Here’s a snapshot of our January operational metrics.

 
 
 
[ JANUARY SUPPORT STATS ]
 
 

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[ WE LOOK FORWARD TO HEARING FROM YOU | Call us on  (888) 45-TOUCH FOOTER ]

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