View this email in your browser

January 2018 Newsletter

Letter from the President

2018 will bring some changes for the Chamber, and some of those changes will be difficult for us, but we’re ready for it. When I signed up to become president of the Chamber - I don’t think I could imagine inheriting it in a better position! Everything was setup to be a reaping year, and we had all the perfect staff to keep the organization ticking along, I didn’t expect to have much to worry about. Just when you think you have it all figured out, something changes and those great staff members that support your organization evolve into something new and decide to apply those talents to something new. Gail, our outgoing Executive Director has given us ample time to select a new Executive Director to create a smooth transition. The Chamber is well on its way to picking someone for the position, and the interviews are probably going on as you read this.

One consolation in losing some great talent at the Chamber is that they didn’t leave Pendleton nor did they leave the mission of making Pendleton a great place to visit and do business.  I look forward to working with Gail and Pat Beard in their new positions as the County Economic Development and Tourism coordinator and the Pendleton Convention Center Manager. There will be ample opportunities to work with Gail and Pat on various Chamber projects that we can all benefit from. Gail has been with the Chamber as our Executive Director throughout my tenure on the board and during that time moved the chamber’s management to a high level of professionalism both in the office and the board of directors level, and I have no doubt she can bring that to Umatilla County and create a better partnership between them and the Chamber. Last year our Travel Pendleton position also experienced turnover, but not before Pat helped build it up into something we could be proud of again. We have been able to fill the Travel Pendleton opening with Kristen Dollarhide, who has no lack of experience in Chamber business and is quickly acclimating to the new position. We all look forward to her ideas on how Pendleton can increase tourism and make crucial investments for our community to capture more of those tourism dollars.

I’ve seen the Chamber and Travel Pendleton become more successful over the years, and I firmly believe that we’ve built a strong base for these new staff members to work from. An influx of new ideas, the framework of our old guard and the support of our membership will carry the Chamber forward into 2018. I would like to thank you for being engaged with the Chamber, especially those of you who volunteer to serve on committees of the board. If you have time to become more involved this year and would like to serve on a committee please do, we need you. Our committees are where many programs and special events are run from, and they are a great place to get to know your fellow businesspeople. If you’re interested in serving on a committee please contact the Chamber office, myself, or another board member and we’ll get you signed up!

Jordan McDonald
President, 2018

From the Director's Desk

New Year, New Endeavors. 

As 2018 begins, I find myself saying goodbye to the Chamber and hello to a new position with Umatilla County.  I have mixed emotions.  I have spent 10 years with the Chamber.  Almost 4 years as the Office Manager, 3 months as the interim Executive Director and 6 years as the Executive Director.  Wow!  Hard to believe.  The time has flown by and the Chamber has been constantly involved with the community and working hard to promote Pendleton and its businesses.  It has been a privilege to work for the Chamber and for you, its members!  Besides working for you, I think it is important to say the Chamber staff is here to work with you.  The Chamber is a membership organization.  We are here to work with you, promote you, help you gain knowledge.  The Chamber would not be here without you.  So as I move on to work in a different capacity, I encourage you to keep working with the Chamber.  Take advantage of your membership benefits, make it worth being a member.  Challenge yourself to use a member benefit that you haven’t used yet. Advertise with the Chamber, connect with the Chamber’s social media outlets, attend a workshop, read the monthly newsletter and the weekly Monday Minute email update.  You will be glad that you did as you become more informed, more connected and linked together with over 400 other businesses in Pendleton. 

The Chamber is celebrating its 125th Anniversary in 2018!  Can you believe that?  125 years!  Once known as the Commercial Association, the Chamber continues to connect the community, businesses, and individuals.  As part of our anniversary and our overall marketing strategy, we would like to know what are the reasons that you Love Pendleton?  Join us in using the #ILovePendleton in your social media posts.  Grab a window cling, t-shirt or hat that lets the world know you Love Pendleton.  The Chamber has collaborated with several local merchants to offer this fun hometown pride in 2018.  Swing by the Chamber office to see the various items as they start arriving in 2018.  To help share the love, the Chamber will be having an Open House, Happy Anniversary and show of love on Feb. 14th at the Chamber office!  Stop by and enjoy a piece of cake in honor of Valentine’s Day, the State of Oregon’s Birthday and the Chamber’s 125th Anniversary! 

I am very thankful and proud of my time and association with the Pendleton Chamber of Commerce.  I am so glad to have gotten to know all of you and to have had the opportunity to work with you.  As I move on to a new role, I will miss the Chamber but I am excited for new challenges and also excited to know that I will continue to get to work with many of you and hopefully benefit many of you as I focus on developing economic and tourism opportunities throughout Umatilla County.

I absolutely need to say Thank You to the hardworking and dedicated staff of the Chamber and Travel Pendleton, the many volunteers that spend time working on committees and helping the Chamber be so vital and of course the devoted Board Directors that volunteer their time, expertise and love of Pendleton!  I wish all of you peace, joy, and prosperity in 2018! 

All the best,
Keylock Storage
Sam Whitaker, CFO
1220 Airport Rd, Pendleton
(541) 612-3410
Email | Website | Facebook

Rugged Country Lodge
Nadeem Akhlaq, Owner/Manager
1807 SE Court Ave, Pendleton
(541) 966-6800
Email | Website

Suttle Care & Retirement, Inc.
Saundra Suttle, President
1601 SW 24th St, Pendleton
(541) 278-0174 x3

Upcoming Chamber Events

Leadership Pendleton Class of 2018 Opening Reception

January 10, 2018 at 5:30 p.m.
Hamley Steakhouse - Cattle Barons Room

Meet the Class of 2018 and catch up with alumni! 
Appetizers & No-Host Bar Available

January Kick it Up After 5

Frontline Hospitality Training Opportunity

Calling all Owners & Managers of Gas Stations, Hotels, Motels, Restaurants, Convenience Stores, Grocery Stores…

Chamber Tourism & Marketing Committee will be presenting information on a new program/offering for Pendleton’s Frontline workers.

Please attend an informal meeting with coffee & snacks at 9:00 a.m. at Roosters Restaurant – 1515 Southgate in Pendleton.  Wednesday, January 17th

Sign up not necessary, but appreciated.  RSVP to the Chamber Office at (541) 276-7411 or email
Social Hour 5:30 p.m. •  Dinner 6:00 p.m.

Thank you to our Event Sponsors

Pendleton Veterinary Clinic
New Location Grand Opening
Wednesday, January 24, 2018, at 5:15 p.m.
625 SW Emigrant Avenue

Chamber Open House

Share the Love!
Wednesday, February 14th

Pendleton Chamber of Commerce's 125th Anniversary Party
State of Oregon's Birthday
St. Valentine's Day

YES! There will be cake!
Coming in March!
Interested in sponsoring this event?  Email us!

Community Celebration - Pendleton Round-Up Wins 2017 PRCA Outdoor Rodeo the Year

The Pendleton Round-Up Association is hosting a celebration to honor the accomplishments of all our volunteers, past & current Directors, staff & our amazing community. We are proud to celebrate winning Large Outdoor Rodeo of the Year for the 3rd year in a row!! 
January 6th, 2018
5:00 p.m. - 8:00 p.m.
Let'er Buck Room
A light meal and refreshments will be provided. The event is open to the public & all ages are welcome!

2017 Christmas Social

Thank you to the following individuals, businesses, and organizations who donated to the door prize gift baskets at the Chamber's annual Christmas Social!

Barhyte Specialty Foods • Big John’s Hometown Pizza • Blue Mountain Creations
Dean’s Pendleton Athletic Co. • Elite Guns & Tactical
Great Pacific Wine & Coffee Co. • Les Schwab Tire Center • Mac’s Bar & Grill
Oregon Grain Growers Brand Distillery • Pendleton Round-Up Association
Pendleton Tire Factory • Premium Lube & Tire • The Prodigal Son Brewery & Pub
Rolling Stone Bakery • Sunshine Gourmet Shoppe • Virgil’s at Cimmiyotti’s
Wal-Mart • Zimmerman & Co.

Sherri Brown • Rolinda Burd • Ben Eckles • Loren Finifrock • Joyce Follis
Pat Hagan • Phil Kline • Steve Mohrland • Bob McMillan
Ron Martin• Carolyn Pearson

November Office Report


  November 2017 YTD 2017 November 2016 YTD 2016
Facebook Views        
Website Visitors* 3,298 60,949 3,966 53,011
Incoming 800 Calls 66 854 n/a n/a
Convention Packets 0 2267 40 3524
Visitor Packets 2 439 n/a n/a
Relocation Packets 8 88 3 180
Walk-In Count 274 4,991 224 5388

*Combined statistics from Pendleton Chamber & Travel Pendleton websites.

Hop on the Charm Trail!

How much does it cost?  $175 first year ($100 initial participation fee & $75 for your first 100 charms)  Open enrollment term January through March.  The renewal fee is $75 per year - invoice late winter (upon renewing your Membership dues) for the April kick-off.  The annual fee covers the cost of printing, promotion, postage, and administrative costs.  Charm reorders are $0.75 each, and includes the clip.  You sell them for $1.50!

Charm Trail Reorder Dates for 2018:  March 1st, June 1st, September 1st, December 3rd.  All orders are subject to a minimum group order.

The Pendleton Charm Trail is an exclusive benefit to Members of the Pendleton Chamber of Commerce.

Business News Links

Employment in Columbia Basin - Oregon Department of Employment

Megan's Musings

Megan Lauer
Membership Coordinator

The Chamber works hard to get people, both tourists and locals, to our member businesses. There are three special programs that we run that our members have the option of participating in: Dine Around, Shop Around; Pendleton Bucks; and the Charm Trail. 

Dine Around, Shop Around (DASA) is a program that is free for members to participate in that is geared towards tourists. Participating businesses need only to complete a form agreeing to give those that present the official DASA card 10% off. We agree to give cards only to our out of town visitors and we don't hand them out during Round-Up week. We attach a list of participating businesses to the card. All of this is with the hope of encouraging tourists to check out more stores and spend a little bit more overall.

Pendleton Bucks is a gift certificate program geared mostly towards locals.This program costs Chamber members a one-time fee of $25, plus 3% of money spent using the Pendleton Bucks. The Chamber produces the gift certificates in denominations of $5, $10, and $20 and includes a brochure of businesses where they are accepted when they are purchased, which is only through the Chamber. These encourage people to shop local with their gifts but still give them options as to where that money can be spent. Participating businesses simply take the gift certificates, write the business name on them, and return them to the Chamber. We process them in our next check cycle and send the business a check for the amount turned in minus the 3% fee.
Many of you are already familiar with the Charm Trail. This program is popular with tourists and locals alike. Those wanting to join the Charm Trail will pay $175 their first year, $75 for the annual Charm Trail Fee, $25 set-up cost, and $75 to purchase your first 100 charms. Renewing Charm Stops must only pay the $75 annual fee. We do several orders throughout the year of charms. Charms cost businesses $0.75 each and must be sold for $1.50 each. Businesses on the trail can have 1-3 charms and we work with businesses to find charms that work for them. We recommend starting with one and then either changing or adding charms a year or two later. This brings those who are only looking for the "new" charms back into your business.

If your business is interested in participating in any of these programs or want more information call the Chamber and talk to Adrienne or myself. 

Committee Chair Notes

Velda Arnaud
Economic Development Committee

Last year, I challenged people to be curious and step outside their comfort zones. Hopefully, you did and learned something new about yourself or your community.  This year, I have a new challenge for you—What do you love about Pendleton?

Even though I was not raised here in Pendleton, it is my chosen home. You may have heard the radio spots where I share some of the reasons that I love Pendleton, and those reasons center around the people who live here. Perhaps it is because I have lived elsewhere that I appreciate the polite and friendly attitudes of the local people I meet. There are always a few people kvetching about Pendleton, but I strongly disagree with them.
You see, your attitude is everything. If one wakes up in the morning in a negative mood looking for bad, ugly, and offensive things, that is what the person will find; however, if one wakes up seeking positive, beautiful, and delightful things, those are there. You see what you focus on, and I choose to look at opportunities rather than obstacles. 

My students have heard me say many times that attitude is everything, and that applies to every aspect of your life. We all know at least one person who can bring an entire group down just by his or her presence and constant complaining. Hopefully, you also know at least one person who brings joy and good vibes. A person’s attitude radiates, and that attitude can impact those in the vicinity. Yes, there are horrible things, but rather than focus on them, my approach is to find ways to make improvements. 

Your attitude, whether positive or negative, has a huge impact on everything. If you don’t believe me, give this a try:  Spend one week waking up with a positive outlook and maintaining that attitude throughout your workday. (You could also try the negative outlook for a week, but that’s just depressing.) At the end of the week, make a list of the positives and the negatives. Maybe even ask your friends or family if they noticed a difference. 

My approach is positive, and I find many things for which I am truly grateful. Throughout 2018, I will be sharing stories and videos about the positive things in and around Pendleton. You could help me by sharing your stories or giving me the histories of why things are the way they are. For example, I just learned there’s a park below a bridge and the reasons for the little park. 

Please email or call me with your ideas or thoughts. We could have an informal chat on Facebook live, or you can send me your stories, and I will share them. I have so many questions about so many things. Help me out! Let’s get together and spread the word about the awesome things to see and do here in Pendleton. 
Just in case you are wondering, I did step outside of my comfort zone in 2017, and I have found even more things to explore. 

Velda Arnaud, Chair
Pendleton Chamber Economic Development Committee
(541) 278-5740
Joseph Hull
Tourism & Marketing Committee

It is so good to be back in my hometown of Pendleton! Serving as Chair of the Chamber’s Tourism & Marketing committee is perfect testament as to why I missed home so much, I’m so lucky to have the opportunity to tell everyone why I wanted to move back home so bad because this is the best place to live. We are working on finalizing a program for Pendleton’s frontline in preparation for tourism season. The idea is to continue this effort from past years to build excitement in our local service folks that first see travelers that are interested in Pendleton.

When people first come to town they are likely to stop for gas or at a convenience store and ask “what is there to do in Pendleton?”. We all know the answer to that is, “there are so many fun things to do here!”, but that is not always the answer that is given. The frontline program we are working to ever improve will provide as many frontline folks as possible a passport to take around to Chamber member local businesses. At our local businesses, they will be able to see and sample the foods, tours, goods, and wares that are available here and receive a stamp on their passport.

Over the next several weeks we will be contacting local businesses to gain support and commitment to help show them what it is we would like them to tell travelers when they are asked those important words, “Where is there a place to eat in town?” or “What is there fun to do here?”. We feel that a lot of local frontline folks haven’t gotten to experience the businesses and culture that is offered to tourists and that visiting these local businesses will build excitement when they are asked these questions.

There is no better place to live than Pendleton! We have the best of all worlds with so many great restaurants, the Pendleton Underground Tours, culture and history, a river running through town, incredible growth potential stemming from the efforts at the Eastern Oregon Regional Airport, mountains, lakes, Pendleton Round-Up, Pendleton Music Whisky Fest, and so much more. I am so happy to be home! Please help us support these efforts to build excitement for the visitors of our Round-Up City.

Joseph Hull, Chair
Pendleton Chamber Tourism & Marketing Committee
(541) 276-1353
Visionary Member
Silver Members
Premier Members
Banner Bank
Bisnett Insurance, Inc.
Blue Mountain Community College
City of Pendleton
Columbia State Bank
Community Bank
Credits, Inc
D & B Supply Co.
Dr. Robert Alan Pratt DMD, PC
East Oregonian
Elkhorn Media Group
Gordon’s Electric & Heating, Inc.
Hamley & Co.
Hill Meat Company
Holiday Inn Express
In Home Medical Inc.
InterMountain Education Service District
ISU Insurance Services - The Stratton Agency
Kind Leaf Pendleton LLC
Lifeways Inc.
Medical Center Dental
Pacific Power
Pendleton Woolen Mills
Pioneer Asphalt, Inc.
Pioneer Title & Escrow
Red Lion Hotel
Spectrum Business
Sygnifi Networks
Tom Denchel Ford Country
Tum-A-Lum Lumber
U.S. Cellular
Umatilla County
Yellowhawk Tribal Health Center
Copyright © 2018 Pendleton Chamber of Commerce, All rights reserved.

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

Email Marketing Powered by Mailchimp