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July 2018 Newsletter

Letter from the President


Tourism in Pendleton is in high swing and if you're in the industry or on the periphery you've probably got all hands on deck or are trying to hire some more. It takes a lot of hands to survive the summer in Pendleton and the Chamber has brought in some extra summer help to keep up with demand. I have found excellent customer service at our establishments around town, owners and managers are working hard to culture their staff to bring people back again and again. Instilling and ensuring a high level of customer services from your employees is no easy task especially when you bring on new help for the busy season. It doesn't matter what the industry, but if your employees work with the public a kind and helpful demeanor is better for your bottom line. If you're drawing in the locals with good service, again and again, it will work the same way on our town's visitors.
I have one request for our Members who support the tourism industry - be aware of tourism's when and where. Know when, where, and how many events and people are going to be in town each weekend. Please consider what's happening and when and even consider adjusting your hours or staffing accordingly. A great place to find out what's going on this month is the Chamber's Community Calendar, but don't just restrict yourself to that - keep an eye on local media as well. Pendleton has something going on every weekend this summer, it's up to you to know if that something might benefit your business by staying open a little later or an extra day. I love our downtown, but I cringe when I see a crowd of tourists downtown looking into mostly closed shop windows on a weekend. Remember most travel spending occurs on weekends and I hope you all capture as much of that as possible!
A short update on our search for an Executive Director, the Executive Committee had an excellent candidate selected, but unfortunately they had to withdraw because of family reasons. We are conducting more interviews from a large pool of promising applicants and hope to have good news soon. In the meantime, business is in excellent hands with Interim Director Chuck Wood, who we couldn't be happier to have on our team during the transition.
Thank you,
Jordan McDonald
President, 2018

Welcome New Members

C.G. Catering and Events
Kyle Simmons, Director of Operations
1601 Westgate
(509) 783-0128 Ext 5
Email | Website

Membership Corner

It’s that time of year again!! Operation Thank YOU! Packages are bundled and headed your way. We cannot say enough about the amazing business’ we have in our community and your active involvement in not only our community but our chamber as well. As we head into our busy season I would challenge each and every one of you to:
ENGAGE (or RE-ENGAGE): Read your newsletters, your Monday Minute, attend your K5’s and Morning Buzz. These events are for YOU! Engaging with other businesses not only helps you connect, but to be aware of services offered in our community; it also serves as a great way to spread word of mouth! When that customer eating at your restaurant is looking for a window washer you can give them that information because you just met a great husband wife team at your Morning Buzz. This not only elevates your customer service but helps other local businesses such as yourself. These small acts of kindness, and going the extra mile for your customers, is what will bring them back time, and time again!
COMMUNICATE: Though we try very hard to sift through Facebook, glance at websites, and keep our ear tuned into the heartbeat of the town, we can miss events happening! Please be sure you are communicating with your Communications Coordinator regarding upcoming events, job postings, specials and/or promotions your company may be doing. We are here to promote your business, help us help YOU!  
USE US: How many of you have a gym membership? If asked what classes they offered, what their walk-in fees are, or if the pool was open for lap swimming could you answer them? Having a membership does not help you get healthy, only by interacting and USING your membership can you have or see any benefit! Yes, you pay the fee, yes you have “benefits” at your fingertips but these don’t just make you thin, healthy, and more vibrant. You speak to a trainer, you come up with a plan, you share information as to what you’re looking to achieve and which benefits fit into that. PLEASE, come to talk to us, let us know the direction you want to go, where you are headed, what you may need help with. If you need us to come to your business, go over what you think we are doing well, where we can improve, we welcome these conversations.

I hope each and every one of you has an AMAZING 4th of July! Be safe and stay cool!

I Love Pendleton Swag

The Chamber has plenty of T-Shirts, Ball Caps, Beanies, and window clings in stock!  Show the world your love for Pendleton!

From the Director's Desk

I am looking forward to seventh annual 4th of July parade hosted by the VFW Post 922.  Starting at 10 am with a theme of “Salute to Freedom” it should be a great time with over 90 participants. I encourage you to pick your favorite spot along the parade route from City Hall to the Pendleton Convention Center honoring the freedoms we enjoy and those past and present who have served in the military service helping to secure and protect these rights. Later in the day, don’t forget the Fireworks later hosted by the Rotary Club of Pendleton. This promises to be the largest show we have seen in several years.
In closing, I note the Staff and Board of Directors of the Pendleton Chamber of Commerce extending our heartfelt condolences to the family of fellow Ambassador Mary Alice Ridgway with the loss of Bob Ridgway.  Bob was a longtime supporter of Pendleton Chamber of Commerce serving on the Governmental Affairs Committee and the Board of Directors from 2013 until his death on June 26th. In recognition of how he conducted his law practice, in 2006 Bob was awarded the Chamber’s inaugural “Boss of the Year" award.
Bob gave much, not only to the Chamber but also the entire community by serving on numerous boards and in diverse community building capacities. Years ago I discovered a restaurant/bar in Libby, Montana that made it their mission to get every Sacagawea dollar out of circulation. They had them mounted on every flat surface throughout the establishment they could find.  Bob must have found the same establishment in one of his travels given his propensity to routinely contribute a Sacagawea dollar to the 50/50 drawing at every Kick it Up After 5 he attended.  Bob's easy-going, steadfast voice of reason, and sly sense of humor will be deeply missed.

Chuck Wood
Interim Executive Director

Upcoming Chamber Events

July Morning Buzz

July KUMA Coffee Hour

Listen in to KUMA 1290 AM hosts Butch Thurman & Danny Houle and a Chamber Representative for the Chamber's July "Coffee Hour" on July 31st at 8:30 a.m.  We'll talk about upcoming events and "what's happening" at the Chamber!

Members-Only Offer:  Southgate Digital Billboard Advertising

Do you have an event you'd like to promote on the Southgate Billboard?  Do you need a REALLY BIG AD?  Let us know!  Rates start at $200 per week, first come, first served.  Ads are subject to approval by the Chamber; only one member ad per week is available.  Only special events ads are eligible (no sales or specials.)  Please email Adrienne at for ad specs or more information.

Private Housing List

The Pendleton Chamber of Commerce's Private Housing List is now accepting applications for hosts. We are looking for hosts for Pendleton Whisky Music Fest, Pendleton Bike Week, and the Pendleton Round-Up.

Private Housing Host entries for Homes/Rooms and/or RV & Tent Spaces are available for $25 each posting, per event.

The following events are available for listing:
• Pendleton Whisky Music Fest - July 14, 2018
• Pendleton Bike Week - July 18-22, 2018
• Pendleton Round-Up - September 12-15, 2018

If you would like to rent your home, room, or RV or Tent space, please complete and return the Private Housing Host form linked from the URL below, along with payment to the Pendleton Chamber of Commerce. We accept VISA or MasterCard over the phone.

Listings will post as we receive them.  See the current list here.

Click Here to Download Private Housing Host Form

Pendleton Whisky Music Fest & Travel Pendleton Giveaway!

Travel Pendleton is giving away FOUR Party Pit tickets to the SOLD OUT Pendleton Whisky Music Fest on July 14th! You'll also get two hotel rooms for two nights in Pendleton. Experience Blake Shelton & Pitbull at the Party in Pendleton!  The Giveaway ends on July 6th with the package valued at over $1200!  Information on how to enter is over on Travel Pendleton's Facebook page!

June Ribbon Cuttings

Pupcakes • June 1, 2018
New Location Grand Opening!
Bisnett Insurance - Advertisement
Best Western Pendleton Inn - Advertisement

May Office Report

  May 2018 YTD 2018 May 2017 YTD 2017
Facebook Views 51,633 277,390 86,765 451,323
Website Visitors*¹ 2,902 14,081 6,359 26,294
Incoming 800 Calls n/a n/a 27 131
Convention Packets 470 1,076 717 1,402
Visitor Packets 11 42 10 218
Relocation Packets 10 73 6 29
Walk-In Count 308 1,334 470 1,232
*Combined statistics from Pendleton Chamber & Travel Pendleton websites.
¹Data reflects missing analytical data between January 27, 2018 to April 11, 2018.

Member News

Altrusa International of Pendleton Granted Service Award for KARE Project

Altrusa International of Pendleton was honored to receive the Altrusa District Twelve Mamie L. Bass Service Award for our KARE (Kids at Risk Empowered) project. The Mamie L. Bass Community Service Award is in memory of our First National Altrusa President, Mamie L. Bass.

This award goes to every business, community member and Altrusa member who donated money, goods and/or time to help our Pendleton homeless students. Without your support, we could not have had a successful year. We helped 59 individual Pendleton homeless students, either one or two times during the school year 2017-2018.

The purpose of the KARE project is to provide clothing, school, hygiene, and survival supplies to any homeless students in our Pendleton Schools. Identified students complete a survey regarding individual needs. Altrusa’s KARE committee uses those lists to provide needed supplies and clothing that are then distributed by our school counselors. Altrusa helps to fill the gaps, thereby maintaining students’ dignity and encouraging students to remain in school.

The Altrusa KARE project will start its second full year this fall. We are continuing to focus on our homeless students to provide requested items, so our students may concentrate on school instead of where clothing, hygiene items, and basic survival needs will come from.

This school year we will again need YOUR help to fill our students' requests so they may concentrate on school and obtain the quality education they need to succeed in the future.

If you have questions and/or would like to donate to our Altrusa KARE project please contact:  Karen at 541-969-3587 or donate to: Altrusa International of Pendleton, Inc.; P.O. Box 1735, Pendleton, OR 97801 (please write in the memo line: KARE project)              

Major July Events

4 Annual 4th of July Parade
4 4th of July Fireworks
5-8 24th Annual Wildhorse Pow Wow
6-8 Pendleton Swim Association "Pendleton Open" Swim Meet
13-14 Pendleton Whisky Music Fest
17-22 4th Annual Pendleton Bike Week
21 Foghat Live in Concert
28 Roman Ayala Live in Concert

Business News Links

Employment in Columbia Basin - State of Oregon Employment Department

Legislative Updates

The Pendleton Chamber of Commerce is committed to providing legislative advocacy to its members and the business community of the Pendleton area as a whole.  We facilitate Legislative Teleconferences with your State Legislators, as well as weekly updates from the Oregon State Chamber of Commerce.  You can read the Oregon State Chamber of Commerce's weekly legislative updates from the OSCC on our website.
Visionary Member
Silver Member
Premier Members
Affordable Family Eyewear
Banner Bank
Bisnett Insurance, Inc.
Blue Mountain Community College
City of Pendleton
Columbia State Bank
Community Bank
Credits, Inc
D & B Supply Co.
Dr. Robert Alan Pratt DMD, PC
East Oregonian
Elkhorn Media Group
Gordon’s Electric & Heating, Inc.
Hill Meat Company
Holiday Inn Express
In Home Medical Inc.
InterMountain Education Service District
ISU Insurance Services - The Stratton Agency
Kind Leaf Pendleton LLC
Lifeways Inc.
Medical Center Dental
Oxford Suites Pendleton
Pacific Power
Pendleton Woolen Mills
Pioneer Asphalt, Inc.
Pioneer Title & Escrow
Red Lion Hotel
Sygnifi Networks
Tom Denchel Ford Country
Tum-A-Lum Lumber
U.S. Cellular
Umatilla County
Yellowhawk Tribal Health Center
Copyright © 2018 Pendleton Chamber of Commerce, All rights reserved.

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