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November 2018 Newsletter

In this issue:

President's Letter

I apologize for missing last month's newsletter, September was a busy month for me as I'm sure it was for most of you - especially those of you who stick it out in Pendleton over Round-Up week(s) to create a great experience for our town's many guests.  I think the community did a tremendous job this year and I heard nothing but good things from visitors taking in Pendleton.  I sincerely hope our member's businesses benefited from the extra rodeo patronage.  If you're one of those businesses that the hustle of big events just gets in the way, and trust me I've been there - remember that many of our amenities in this community are alive and well today because of these events.  Remember that when you enjoy a boutique burger, a fancy steak, or your friends and family come to town and stay in quality lodging - that locals can have exclusive use of about 330 days out of the year!  We have a lot to be thankful for here, and that is very evident the more my work takes me all over Eastern Oregon, we have so many assets in Pendleton you can't put on paper.
Several months into our new Executive Director's tenure, we are still sighing of relief at the board level that we have someone so thoroughly invested in the Chamber's success.  I think we have many new exciting things in the pipeline to share with the membership soon, but we need more help to do it!  Please, if you're interested in serving on a committee contact Janet at the Chamber office so we can find something that suits you.  We want to make an effort this year to be more inclusive of the membership in the operations of the organization through our committees, which are where a lot of the work gets done!
I would also like to thank everyone who expressed interest in Chamber Board Member positions this year, we had more interest than I was expecting or have seen in years.  The nominating committee and the board has come to the realization that the process of picking directors should be modified to get more input from the directors and membership of the Chamber, and we hope to have a new elections process in place before the next election that accomplishes this goal.
Thank you for your support,
Jordan McDonald
Board President 2018

From the Director's Desk

We are running full speed ahead and plan to become even busier this month. There is lots to look forward to as the Chamber refines implementation strategies to benefit our Members in each of our four core competencies: Creating a stronger local economy; Promoting the community; Providing relationship building opportunities and business connections: Representing the interests of business with government.
Plan to attend this month’s relationship building, business connecting events including the Morning Buzz at Blue Mountain Creations, Kick It Up After 5 at Northwest Farm Credit Services, Ribbon Cutting celebrating newly built townhomes at the Pendleton Triangle, the Chamber’s Annual Accountability Forum & Luncheon featuring three of our valuable partners and the new collaborative Holiday Stroll & Christmas Social. November is going to be a very busy month, for sure!
You all know what the Morning Buzz, Kick It Up After 5 and ribbon cuttings are so I won’t bore you with more details. I do want to encourage you to participate and support each of these relationship-building opportunities.
What I do want to share more information about is the Chamber’s Annual Accountability Forum or First Annual Accountability Forum in this case. Traditionally, the Chamber’s Christmas Social has been dubbed the Annual meeting. This year we are separating the two events in order to take time to report to you – our Members – about this year’s work on your behalf and future plans to strengthen our efforts into 2019. We are also going to spotlight three of the valuable partners that help us create a stronger local economy. Scheduled for Wednesday, November 14th, beginning 11:30 am at the Pendleton Convention Center, the Chamber Team will highlight this year’s work and feature Steve Chrisman – Economic Development Director for the City of Pendleton, Carol Frink – Director of the BMCC Small Business Development Center, and Fred Bradbury – President of the Pendleton Downtown Association. Each of these partners play an important role in economic development, business recruitment and more importantly business retention. We want to share how the Chamber is collaborating with each of these partners and our goals for the future. And what a future we are planning!
The other super exciting happening is the Chamber’s first ever collaboration with the Pendleton Downtown Association to present the 2019 Holiday Stroll and the Christmas Social. Scheduled for Friday, November 30th, with the Holiday Stroll starting at 4:30 pm and Christmas Social starting at 7:00 pm at Pendleton Center for the Arts, this event promises to be extra special, fun and prosperous for all those involved. Look for the schedule details in this newsletter and of course, on  There are also sponsorship opportunities to get your business in front of Holiday Strollers and Christmas Social attendees. For more information about these opportunities reach out to Cheri Rosenberg-Hadden at or call (541)276-7411.
We are still out doing visits to our Members’ businesses. We have met many of you, thank you for your time and input! It is invaluable as we move forward. We also have many more to meet by the end of the year. If you don’t want us stopping in to surprise you, be sure to schedule an appointment today. You can call email me at or call (541) 276-7411.

Until next month, my door is always open!
At your service,

Membership Corner


There has been so much going on in the past month, it’s hard to know where to start. So given it’s the membership corner, I’ll just start there. We are super excited to announce our FOUR newest members in October!  Be sure and take time to look in our “new members” piece to familiarize yourself with these awesome new businesses who, like you have found value within the Chamber.

As part of our commitment to our members, we have been working very diligently within our membership committee about what is working well, and what we can be doing better. With this in mind, if you are interested in serving on our Membership Committee, please let us know. We have a lot of great things we will be rolling out for our members and this gives you a great opportunity to play a crucial role in being actively involved in the inner workings helping our local businesses.

We are also collaborating with the Pendleton Downtown Association this year for the Third Annual Holiday Stroll. This event will kick off Friday November 30th at 4:30 p.m., with a special visitor from the North Pole at the Hamley Steakhouse Courtyard at 5:45 p.m. Mayor John Turner will be saying a few words to be followed by the Christmas tree lighting at 6:00 p.m. The Chamber's Annual Christmas Social will begin at 7:00 p.m. at the Pendleton Center for the Arts. This plans to be an amazing community event giving all our Chamber members the opportunity to show off their business! If you are interested in being involved in this year’s event please let us know!

This month has been a whirlwind with so much happening, be on the lookout for what the Chamber is up too and all the many ways for you to be involved.

Cheri Rosenberg-Hadden
Membership Coordinator

New Member Welcome

Edward Jones - Ben Buchert Financial Advisor
809 SW Court Ave, Pendleton
(541) 278-1200
Facebook | Website | Email

Pendleton First Presbyterian
Alison Moses, Office Manager
201 SW Dorion Ave, Pendleton
(541) 276-7681
Facebook | Website | Email

Pendleton Triangle
Nate Brusselback, Owner
289 SW 28th Dr, Pendleton
(541) 276-5904

The Yogurt Shoppe
Jeff Weber, Owner
1803 SW Emigrant Ave, Pendleton
(541) 240-1636
Facebook | Email

Upcoming Chamber Events

November Morning Buzz

Wednesday, November 7th from 7:15 to 8:00 a.m. at 
Blue Mountain Creations (412 S Main St).
Map Link
Enjoy Coffee by Roosters Country Kitchen at this FREE event!

November Kick it Up After 5

Enjoy this free event to strengthen relationships and make business connections.
Refreshments & Appetizers • Door Prizes • Networking • 50/50 Drawing

Chamber Members & Public are welcome to attend this FREE event!

November Ribbon Cutting

Pendleton Triangle
289 SW 28th Dr, Pendleton
Tuesday, November 13th
Ribbon Cutting 11:30 a.m.
Open House & Tours 11:30 a.m. to 3:00 p.m.

Pendleton's newest housing development!  Enjoy tours of these new townhomes on Tuesday, November 13th from 11:30 a.m. to 3:00 p.m.  The Pendleton Chamber Ambassadors will be on hand for Pendleton Triangle's new member ribbon cutting at 11:30 a.m.!

Annual Accountability Forum & Luncheon

Join the Pendleton Chamber of Commerce for our Annual Accountability Forum: our Annual Membership Meeting and Fall Luncheon. Take a look at the year at the Chamber for 2018, and what's in store for the future!

Our speakers will include Steve Chrisman, Economic Development DIrectory, City of Pendleton; Carol Frink, BMCC Small Business Development Center Director, and Fred Bradbury, President of the Pendleton Downtown Association.

Wednesday, November 14, 2018 at the Pendleton Convention Center. 11:30 a.m. to 1:00 p.m. Catering by C.G. Events & Catering

Tickets are $15 for Members of the Pendleton Chamber of Commerce; $20 for non-members.
Buy Luncheon Tickets

Third Annual Holiday Stroll & Chamber Christmas Social


Friday, November 30, 2018 • 4:30 to 7:00 p.m.
Chamber Christmas Social @ 7:00 p.m.

This is an AMAZING opportunity to kick off the Holiday season to promote your business and increase sale. This year, the Pendleton Downtown Association and the Chamber of Commerce are collaborating to bring you this holiday shopping event.

All participating merchants, including all sponsorship levels ,agree to participate by hosting a special event or sale to be listed on Facebook posts by the Pendleton Downtown Association and the Chamber of Commerce.  You will receive a custom branded image, and you will also agree to remain open the duration of the event.

ELF Sponsorship – Free!

Participate by hosting a special event or sale to be listed on Facebook posts by the Pendleton Downtown Association and the Chamber of Commerce.  You will receive a custom branded image, and you will also agree to remain open the duration of the event.  See schedule below.

REINDEER Sponsorship - $200

ELF Sponsorship benefits plus your listing on the East Oregonian special Advertisement map indicating your business location.  Plus inclusion on Facebook posts by the Pendleton Downtown Association and the Chamber of Commerce.

SANTA Sponsorship - $300

Your business logo included on printed promotional materials, including East Oregonian, Pendleton Downtown Association, and the Chamber of Commerce.

NORTH POLE Sponsorship

Downtown business partners with a Chamber member outside the Downtown corridor who will provide a raffle prize with a value of $100.

Schedule of Events

4:30 p.m. Event Begins
5:30 p.m. Christmas Tree Decorating @ Hamley Steakhouse Courtyard
5:45 p.m.  Santa Arrives
6:00 p.m. Message from Mayor Turner
followed by Tree Lighting @ Hamley Steakhouse Courtyard
7:00 p.m. Chamber Social Begins @ Pendleton Center for the Arts
8:00 p.m. Raffle Winners Drawn @ Pendleton Chamber Social

Hot Chocolate Stations on the 200 - 400 Blocks of South Main Street

Email Cheri at
to see how you can participate in this event!
Click Here to Register Your Business for the Holiday Stroll

November KUMA Coffee Hour

Listen in to KUMA 1290 AM hosts Butch Thurman & Danny Houle and Chamber Executive Director Janet Duffy for the Chamber's "Coffee Hour" on November 28th at 8:30 a.m.  We'll talk about upcoming events and "what's happening" at the Chamber!

Chamber News

Pendleton Chamber Board takes stand against tax hikes, endorses Measure 103 and Measure 104

The Pendleton Chamber of Commerce Board of Directors endorsed Measure 103 and 104 at the October board meeting. The decision to endorse both measures came as a result of concerns from the Oregon State Chamber of Commerce about these Measures effects on business and working families.

Measure 103 prohibits state and local taxes on groceries. If approved, the measure would permanently block taxes on groceries without specific voter approval. Measure 104 requires a three-fifths legislative supermajority vote for any legislation that raises revenue, including fees or the elimination of tax exemptions, deductions, or credits. Both measures will appear on the November 2018 ballot.

“By supporting these measures, the Pendleton Chamber is standing with Oregon’s businesses and representing the interests of business with government,” stated Jordan McDonald, Chamber Board President. “Measure 103 protects working families who least can afford a tax on everyday needs.”

“By supporting Measure 104, we reaffirm the decision made by Oregon voters more than 20 years ago, ensuring that any legislation raising revenue requires a three-fifths majority votes and requires bipartisan discussion and support for any new revenue for the state.”

The Pendleton Chamber of Commerce is the voice for our members. The Chamber works to create a strong local economy; promote the community; provide relationship building and business connections; represent the interests of business with government. If you are interested in helping us perform these functions and or want to get more involved in legislative advocacy and the Governmental Affairs Action Team, please call Janet Duffy at (541) 276-7411 today.

Business Spotlight:  Frazier Office Supply

As part of your membership benefits, the Pendleton Chamber is seeking interested businesses and organizations to feature in our weekly Chamber Business Spotlight!  

This spotlight is a no-cost opportunity which will be shared and promoted on our website, Facebook, Monday Minute, and in the East Oregonian!  

How do you submit your business for a spotlight?  It's easy!  Email Cheri Rosenberg-Hadden at to receive your questionnaire.  Weekly spotlights will be selected at random from completed questionnaires.

New! Updated!  Members-Only Offer:  Southgate Digital Billboard Advertising

Do you have an event you'd like to promote on the Southgate Billboard?  Do you need a REALLY BIG AD?  Let us know!  Rates now start at only $100 per week, first come, first served.  Ads are subject to approval by the Chamber; only one member ad per week is available.  Events and Sales & Special are eligible.  Please email Adrienne at for ad specs or more information.

63rd Annual First Citizens Banquet & Business Excellence Awards

Brought to you by our generous Event Sponsors!
Kind Leaf Pendleton
Click Here for Full Event Information!
On Monday, October 22nd, the First Citizens Banquet Committee had the opportunity to experience a “tasting” of the menu that will be featured at the 2019 Pendleton First Citizens Banquet.  Wildhorse Resort & Casino Executive Chef Jeff Sommer did a fantastic job putting this menu together, and it was met with Committee approval all around.
Featured on our menu for the 2019 event is:
House Smoked Salmon, Ginger-Wasabi Gellee
Mixed Baby Green Salad
Tomato, Oregonzola Cheese, Raspberries,
Candied Walnuts with Mixed Berry Vinaigrette
Braised Beef Short Rib-Natural Jus, Smoked Jumbo Shrimp
Smoked Cheddar Potato Cake, Red Cabbage, Roasted Baby Vegetable
Chocolate Hazelnut Ganache Tart
Mixed Berry Salad, Chantilly Cream
Tickets will go on sale December 6th for Past First Citizens and Premier, Silver, and Visionary Members.  On December 7th, ticket sales will be open to General Membership.  Ticket prices remain at $45 per person.
Bisnett Insurance - Advertisement

Leadership Pendleton Class of 2019

Leadership Pendleton gives participants an overview of the various inner workings of business, government, agriculture, health services, education, social/cultural, and communication in our area. It gives potential leaders a well-rounded educational and networking experience through a process that will identify and help develop informed, civic-oriented leaders who will help direct the future of Pendleton and Umatilla County.

Participation in Leadership Pendleton will be open to persons living or working in the Pendleton area. A maximum of 20 individuals will be allowed to enroll each calendar year. The participants will spend one eight-hour day each month during the 8 months of the program in seminars, briefings, and taking tours. They will be presented with opportunities to discuss issues with current business, social and political leaders.

In addition to team building and a graduation celebration, sectors examined are History & Culture, Education, Business & Industry, Media Relations, Government, Agriculture, Health Care & Social Services, and Law & Public Safety.

Applications are available in autumn of each year for participation in the following year's class. Tuition is $650 per participant, which covers all program-related expenses including materials, meals, transportation, tours, and graduation costs.

Individuals interested in participating in the 2019 Leadership Pendleton Class, please contact the Pendleton Chamber of Commerce for an application: (541) 276-7411 or, or download the PDF from the link below.
Download Leadership Pendleton 2019 Application

Board of Directors Slate

The Nominating Committee with Velda Arnaud, presiding Chair, is pleased to announce the following slate of nominees for three-year terms commencing January 1, 2019, and concluding December 31, 2021:
Nominee Member Sector Represented
Amy Madden Roosters Country Kitchen Hospitality
Chris Fritsch Pendleton School District 16R Public Employees/Education
Deena Pitcher US Bank Finance
Steve Chrisman City of Pendleton At Large
Darrin Umbarger Clearview Disability Resource Center At Large

There is a means by which additional candidates can be nominated by the general membership. The bylaws state “Additional names of candidates for directors can be nominated by petition by collecting genuine signatures of at least thirty-five (35) qualified members of the chamber. Such petition shall be filed with the Nominating Committee within ten (10) days after notice has been given of the names of those nominated. The deadline for filing is 5:00 p.m. Monday, November 12, 2018. The determination of the Nominating Committee as to the validity of the petition(s) shall be final. If no petition is filed within the designated period, the nominating shall be closed and the nominated slate shall be declared elected by the Board of Directors at their next regular Board meeting.”

The Board salutes and thanks the following outgoing Directors for their leadership and service: 
Steve Umbarger
Columbia Basin Agriculture Research Station
Cindi LeGore
Blue Mountain Creations

Pay Your Chamber Dues Online!

The Pendleton Chamber is now pleased to offer online payment for invoices!  If you'd like to receive your 2019 Renewal Invoice via email instead of the mail, please let us know!  Renewals kick off January 2nd!
Yes! Save a Stamp!

September Office Report

  September 2018 YTD 2018 September 2017 YTD 2017
Facebook Views 40,672 459,396 77,088 790,869
Website Visitors*¹ 5,656 42,182 5,698 53,637
Incoming 800 Calls 80 450 92 332
Convention Packets 940 1,666 225 2,266
Visitor Packets 2 65 27 414
Relocation Packets 2 97 1 75
Walk-In Count 772 3,622 831 4,836

*Combined statistics from Pendleton Chamber & Travel Pendleton websites.
¹Data reflects missing analytical data between January 27, 2018 to April 11, 2018.
Best Western Pendleton Inn - Advertisement

Member News

Thomas J. Smith joins BMCC's Small Business Development Center as New Advisor

Thomas J. Smith, SBDC Adviser

I was born and raised in eastern Washington, graduating from Kennewick High School in 1999. I opened my first business, TJ’s Pest Control, in the spring of 2007. My second business, Between The Buns Restaurant and Hot Dog Cart, opened in summer of 2009. I operated both businesses until the summer of 2012 when I sold my pest control company and expanded my restaurant and catering business. Over the years I openly helped other business owners whether they were competition or not. In the spring of 2018, my wife and I sold our home and business and relocated our family including our 4 kids and my parents to a large piece of property outside of Pendleton. I had planned on opening another business, but when I found this position I was thrilled to be able to help other entrepreneurs wade into self-employment.
My areas of expertise include start-ups, customer acquisition, costing analysis, marketing, networking, social media use, staff training, sales/service, and branding.

How do your colleagues describe you?
Tom is able to solve most problems quickly and is not afraid to let his ideas evolve and make changes accordingly. He is dedicated to providing nothing less than what he plans to with an emphasis on punctuality. Tom holds people around him accountable for their own plans and actions. He isn’t afraid to throw in a joke and laugh while he works. He has a passion for self- employment and loves to see others obtain their goals.
Why do you do what you do?
I knew at 16 that I wanted to work for myself. The fear of not really knowing how or where to start held me back for several years. To be able to help someone start the journey to entrepreneurship confidently with the right tools felt good. Now I can do that as my career.

Content provided by the BMCC Small Business Development Center

Major November Events

2-3 Pendleton Leather Show
3 4th Annual Kettle Kick Off
3 Pendleton Center for the Arts Gala & Auction
Oregon East Symphony Presents:  Bucolic Beethoven
Guardian Care Center's Fall Fundraiser
17 Altrusa International of Pendleton Holiday Bazaar
17 Shamrock Murder Mystery (Old West) November
17 Cowboy Christmas Ball
22 Turkey Trot
24 Wildhorse Holiday Bazaar
30 No Shave November - Cops for a Cause
30 Third Annual Holiday Stroll
30 Chamber Christmas Social

Business & Industry News

Travel Oregon 101

Tourism in Oregon is a $11.8 billion industry. Our industry directly generates more than 112,000 jobs in Oregon — and indirectly creates another 56,900 jobs. As a key driver in Oregon’s economy, what you do every day to support tourism matters. Together, we can do something even greater. Whether it’s timely research, tourism planning tools, or inspiration for your next marketing campaign, our aim is to provide resources to support the work you do.

The Travel Oregon 101 seminar is an opportunity to dive into Oregon’s travel & tourism industry, designed to benefit visitor-related businesses, organizations, and communities. Participants will gain knowledge of the many opportunities available through Travel Oregon and the network of local, regional, national and international industry partners.

Register for Travel Oregon 101

Legislative Updates

The Pendleton Chamber of Commerce is committed to providing legislative advocacy to its members and the business community of the Pendleton area as a whole.  We facilitate Legislative Teleconferences with your State Legislators, as well as weekly updates from the Oregon State Chamber of Commerce.  You can read the Oregon State Chamber of Commerce's weekly legislative updates from the OSCC on our website.
Visionary Member
Silver Member
Premier Members
Affordable Family Eyewear
Banner Bank
Bisnett Insurance, Inc.
Blue Mountain Community College
City of Pendleton
Columbia State Bank
Community Bank
Credits, Inc
D & B Supply Co.
Dr. Robert Alan Pratt DMD, PC
East Oregonian
Elkhorn Media Group
Gordon’s Electric & Heating, Inc.
Hill Meat Company
Holiday Inn Express
In Home Medical Inc.
InterMountain Education Service District
ISU Insurance Services - The Stratton Agency
Kind Leaf Pendleton LLC
Lifeways Inc.
Medical Center Dental
Oxford Suites Pendleton
Pacific Power
Pendleton Woolen Mills
Pioneer Asphalt, Inc.
Pioneer Title & Escrow
Red Lion Hotel
Sygnifi Networks
Tom Denchel Ford Country
Tum-A-Lum Lumber
U.S. Cellular
Umatilla County
Yellowhawk Tribal Health Center
Copyright © 2018 Pendleton Chamber of Commerce, All rights reserved.

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