Our website has been completely revamped and is far better looking than it ever was before. Our online catalog is currently up to date, with a bunch of new plants for next season.
During the season we started using SquareUp for our vending events and have moved our store to fully operate with them. This allows real-time inventory tracking between in-person sales and online sales. The tradeoff is that it's a little less flexible on the back-end for us. So I want to point out a few important things. Our home page is still www.botanophilia.com; you'll find all the important updates and policies pertinent to shopping with us.
When you select Shop from our menu, you'll be redirected to shop.botanophilia.com and this is where you'll find our catalog. When placing an order, it will say that the order will ship within 60 days, but that's not true. Your order will actually ship around May 1st when our shipping season starts. We will manually have to tell our system that your order has shipped and you'll get an automated shipping notice, even though your order has NOT shipped. We'll also email a receipt which will have this information on it. We will send a 2nd receipt with tracking information when your order actually does ship.
Another change we're making is that we will start shipping the bulk of our orders bare-root. One reason for this is to comply with various state regulations. We are in a quarantine area for Japanese beetle, gypsy moth, emerald ash borer, and pine shoot borer. Shipping bare-root simplifies our process of compliance to regulations. It also means we've been able to lower our shipping rates. Shipping now costs $8 per order and $1 per plant. So 1 plant will ship for $9. 10 plants will ship for $18. If you prefer potted material, we may be able to accommodate you. Just contact us and we'll work it out.
We'll be continuing some work on the website, there may be some points where the site or email isn't available. We'll try to make these periods brief. If you can't reach the site or if email bounces, please try again later in the day.
We'd love to hear from you about the new website!