211 and COVID-19
Please note the following message from 211 Ontario, especially if you:
- Are having trouble meeting your basic needs (e.g. getting food, ensuring shelter), or know someone else in this position, on account of COVID-19;
- Represent a service organization that is changing the services that it is offering in light of COVID-19.
211 Ontario manages a comprehensive listing of Ontario’s social, health, community, and government services and makes that information available to the public through 211ontario.ca. Its Service Navigators also use this information to direct people to appropriate services.
With many programs and services closing down or offering limited services as a result of the current crisis, 211 is creating an inventory to ensure that the most up-to-date information on services being safely offered is made available to the most vulnerable in our communities (many of whom cannot fully practice social distancing).
211 is asking human service organizations across the province to use this form to quickly let them know about any changes to your services listed on 211Ontario.ca, especially those meeting basic needs (e.g., financial aid, food security, and shelter) and emerging COVID-19–related community supports.
Please also direct people you service to 211 Ontario for the latest information on new and changing social and community services. This will help free up 911, 311, and Telehealth Ontario so they can focus on health and municipal services inquiries.
(includes an email form to contact 211 Ontario by email; note that website requests are only answered during regular business hours.)
Call 2-1-1 for urgent information for the most vulnerable.