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Colorado Covering Kids and Families (CKF) July 2017 Coalition Update is now available on the CKF website, and below. To see previous coalition updates, click here.

In this issue you will find:
Health Policy
Colorado’s Open Enrollment Dates Set: November 1, 2017 to January 12, 2018
DOI Preliminary Plan Rate Filings
CHI Report: Federal Uncertainty Drives Another Year of Insurance Price Increases
 
Technology Updates
June PEAK Build Was Rescheduled to July 9
PEAK Security Update Rescheduled to August 5; Older Browsers and Systems Impacted
 
Outreach and Enrollment
Case Numbers and Medicaid ID Now Available from PEAK Technical Support
PEAK Customer Survey Available
Apply for the CAC Program
 
Resources
HCPF Program Fact Sheets Now Available
New CHI Report on the Next Phase of Medicaid’s ACC
Special Enrollment Period Reference Chart Updated
 
Upcoming Calls, Trainings, and Events
HCPF Waivers 101 Webinar
DHS Offers Navigator Training
New to PEAK or Need a Refresher? PEAK eLearning Modules Available
 
Jobs
Health Coverage Specialist at the Health District of Northern Larimer County
Coverage Literacy and Enrollment Specialist at the Aurora Mental Health Center

 
CKF Coalition
August 17, 2017 from 9:00 – 10:30 a.m.
CCHN (600 Grant St., Ste. 800, Denver)
July 2017 Meeting Notes
July 2017 Meeting Recording
 
CKF Fact Sheet
CKF Meeting and Event Calendar
Contact Liz Tansey with questions
 
Health Policy

Colorado’s Open Enrollment Dates Set: November 1, 2017 to January 12,
2018
As mentioned in last month’s coalition update, the U.S. Department of Health and Human Services issued a final rule earlier this year shortening the health insurance open enrollment period from 12 weeks to six weeks, however states with state-based exchanges had the opportunity to effectively extend the open enrollment period through a transitional special enrollment period. The Colorado Division of Insurance (DOI) recently announced that it will extend the deadline for the upcoming open enrollment period by nearly a month. Colorado’s open enrollment period for 2018 private health insurance coverage will effectively last from November 1, 2017, to January 12, 2018. The open enrollment period will legally extend from November 1 to December 15, 2017, however a transitional special enrollment period will be tacked on to the open enrollment period in Colorado to extend it. Customers should not experience any difference between the open enrollment period and transitional special enrollment period, however customers need to choose a plan by December 15 in order to have coverage effective as of January 1. People who choose a plan after December 15 and by January 12 will have coverage effective February 1 in most cases. These dates apply to individual health insurance coverage enrollment. Employers that offer health insurance may require different open enrollment dates.
 
DOI Preliminary Plan Rate Filings
Earlier this month, the DOI released  preliminary 2018 health insurance information from health insurance companies including the companies’ anticipated plan offerings and premiums, also called filings. All of the insurance companies have requested premium increases for their plans in the individual market for 2018. Carriers are seeking an average increase of 27 percent in the individual market and 7 percent in small group market. Based on the plans filed, there is at least one insurance carrier planning to offer individual, on-exchange plans in every Colorado county. Advance Premium Tax Credit assistance will rise with the premiums. The DOI will now review the plans and premiums to ensure they are not too high, or too low. Until August 4, Colorado consumers can comment on these plans available on DOI’s Health Insurance Filings web page (select “Search Health Insurance Plan Filings” on that page). A step-by-step video guide for consumers will be available soon. After the DOI releases the final, approved plans and premiums for 2018 in late summer/early fall, it will host a public forum to discuss health insurance for the coming year. The date and location for this forum will be determined later this summer.
 
CHI Report: Federal Uncertainty Drives Another Year of Insurance Price Increases
The Colorado Health Institute (CHI) released a report on July 14, after the DOI released preliminary plan rate filings, which describes some of the causes of health insurance rate increases this year. Key takeaways include:
  • It is likely that the increases are driven by a mix of higher health care costs — especially for drugs — and uncertainty from Congress about federal health policy.
  • Every Colorado county will have at least one insurance carrier on the individual market, thanks to Anthem’s decision to stay in the state.
  • The picture could change dramatically by this fall depending on the fate of the Senate’s health bill — prices could come down, or conversely, carriers could abandon the market.
Technology Updates

June PEAK Build Was Rescheduled to July 9
The PEAK build originally scheduled for June 25 was rescheduled to July 9. The build included several PEAK updates. View a summary of the changes here. Some highlights include:
  • Changes to Earned Income: Users will now have the ability to add multiple paychecks from a single employer, including self-employment.
  • Help Pages: Users will have the option of answering “Was this information helpful?” on help pages with a thumbs up or thumbs down
  • Spouse Verifications for Non-MAGI Medical Assistance Programs: A spouse’s income may now be correctly requested to verify eligibility for some non-MAGI programs.
The PEAK Outreach Initiative held a webinar ahead of the build. View the recording here, or to download the PowerPoint here.
 
PEAK Security Update Rescheduled to August 5; Older Browsers and Systems Impacted
A security update scheduled for the PEAK online application on July 22 has been rescheduled to August 5. PEAK is used to apply for and manage benefits of Health First Colorado (Colorado’s Medicaid program), Child Health Plan Plus, and marketplace programs, as well as food and cash assistance programs. Once the PEAK security update is made, PEAK users will only be able to access PEAK if both their web browser and operating system meet certain requirements. This security update will help ensure that personal information continues to be protected as much as possible from cyber security threats.
 
CKF coalition members are encouraged to test any computers on site that are used to help clients apply through PEAK, and to share this information with clients. Visit COPEAK.state.co.us to test any web browser, and to learn how to upgrade the web browser, if necessary. Flyers to post in lobbies are available here. CKF coalition members are also encouraged to update any links on organization websites from https://coloradopeak.secure.force.com/ to www.Colorado.gov/PEAK to help ensure that clients with older browsers are directed to information about the security update. The PEAK Technical Support Call Center is able to provide additional support 1-800-250-7741 (Monday-Friday from 7:30 a.m. to 5:15 p.m.), or via email at CBMS.Help@state.co.us.

Outreach and Enrollment
 
Case Numbers and Medicaid ID Now Available from PEAK Technical Support
The PEAK Technical Support Call Center (1-800-250-7741) is now able to provide clients with their case number or Medicaid ID number when the client confirms their identifying information. Specific information needed for each client (not necessarily head of household):
  • Name
  • Date of Birth
  • Social Security Number
  • Address 
PEAK Customer Survey Available
The State of Colorado is gathering customer feedback on the usability of PEAK. They are requesting assistance in sharing an online survey with PEAK customers that will inform future system improvements and measure year-over-year progress. Below is a suggested email to send to customer distribution lists. Please add the survey link to newsletters, bulletins, flyers, etc. Contact Brandi Simmons (brandi.simmons@state.co.us) with questions.
 
Customer-Facing Content:
 
Calling all Colorado PEAK users... The State of Colorado wants to hear from you! If you have used PEAK, we invite you to take a short survey to tell us your thoughts: www.surveymonkey.com/r/COPEAK.
 
As a reminder, Colorado.gov/PEAK is the fast and easy way to complete an application and manage your benefits online. By getting helpful feedback from customers like you, we can continue to improve the website used by thousands of Coloradans each month.
 
Please help us improve PEAK by taking this survey: www.surveymonkey.com/r/COPEAK.
 
Thank you in advance for your valuable feedback!

Apply for the CAC Program
Connect for Health Colorado will open the application period for its Certified Application Counselor (CAC) Program on August 1. The program designates organizations to provide application assistance to individuals seeking health coverage through Connect for Health Colorado, however CAC designated organizations are not funded through Connect for Health Colorado.
 
Applications can be submitted August 1 – August 31 for participation in the program October 1, 2017 – September 30, 2018. Application documents can be found on the Connect for Health Colorado, Certified Application Counselor Program webpage starting on August 1. If you have any questions or need additional information, please contact CACProgram@c4hco.com.

Resources
 
HCPF Program Fact Sheets Now Available
New one-page educational infographics and overviews of several programs administered by the Department of Health Care Policy and Financing (HCPF) are now posted on the HCPF website. The one-page overviews include: New CHI Report on the Next Phase of Medicaid’s ACC
Changes are in the works for the next phase of Colorado’s Accountable Care Collaborative (ACC). Phase one of the ACC was designed to change the way care is delivered to Health First Colorado members, while also realizing some cost savings in the state budget. CHI analyzed the upcoming Phase II changes in a new report, The Route to the RAEs.
 
Special Enrollment Period Reference Chart Updated
The Center for Budget and Policy Priorities updated a reference chart for special enrollment periods in June 2017 based on new regulations. The chart includes information about the qualifying event, if the event has a prior coverage requirement, the coverage effective dates, if plan selection limitations exist, and what entity grants the special enrollment period. The updated reference chart is available here

Upcoming Calls, Trainings, and Events
 
HCPF Waivers 101 Webinar
HCPF will host a webinar (held twice) on Home and Community Based Services (HCBS) waivers. The webinar will cover who qualifies for a waiver, what type of services they will receive, and who determines eligibility for waivers.  The webinar will also cover how to identify when and how to refer Health First Colorado members for these additional services and supports. The same material will be covered at two different times:
  • July 26 from 1:00 – 2:00 p.m. Register here.
  • August 3 from 10:00 – 11:00 a.m. Register here.
DHS Offers Navigator Training
Denver Human Services (DHS) offers a navigator training for community partners. The navigator training includes an overview of the programs DHS offers, including food assistance, basic eligibility for Health First Colorado and cash programs, energy assistance, child support, childcare assistance program, PEAK, and a brief overview of the ACA. For more information and to register, please contact Kathy Crusan-Ford, Agency Trainer for SNAP Into Health, at Kathleen.Crusan-Ford@denvergov.org. The upcoming trainings will be held:
  • Friday, July 28 from 9:00 a.m. – 12:30 p.m.1200 Federal Blvd., Room 1019, Denver
  • Friday, August 25 from 9:00 a.m. – 12:30 p.m. 1200 Federal Blvd., Room 1019, Denver
New to PEAK or Need a Refresher? PEAK eLearning Modules Available
The PEAK Outreach Initiative created short eLearning modules for common uses and elements of the PEAK application including Who Should Use Apply for Benefits; Apply for Benefits: Household Program Selection; Apply for Benefits: Start; and others, with new modules being added regularly. Visit the PEAK Outreach Initiative training webpage to see all training resources.

Jobs

Health Coverage Specialist at the Health District of Northern Larimer County

The Health District of Northern Larimer County is hiring a Health Coverage Specialist. This position closed on Monday, July 17; however, the position will remain opened until filled. Learn more and apply here: http://www.healthdistrict.org/sites/default/files/65-00-health-coverage-specialist-06-2017_pdf.pdf
 
Coverage Literacy and Enrollment Specialist at the Aurora Mental Health Center
The Aurora Mental Health Center is hiring a Coverage Literacy and Enrollment Specialist. Learn more here. To apply for this position, contact: BetsyRogers@aumhc.org.
  
Copyright © 2017 Covering Kids and Families, All rights reserved.


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Contact CKF Staff:

Stephanie Brooks, Senior Project Manager

sbrooks@cchn.org, 303-867-9529

Liz Tansey, Outreach and Enrollment Coordinator
ltansey@cchn.org, 303-867-9527

Jess Rosenthal, Outreach and Enrollment Learning Collaborative Project Lead
jrosenthal@cchn.org303-867-9555






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