Technology is always changing and in order to keep up companies have to stay with the curve. There comes a time when it is no longer beneficial to the user or manufacturer to continue supporting equipment that is quickly becoming obsolete and can’t compete with the newest updates and security features. For manufacturers of consumer electronics - think your Samsungs, Apples, etc. - the older model products don't sell in the same volume as newer ones and replacement/repair of aging devices is difficult and possibly more expensive than buying a newer model. Often times leftover inventory can be sold in fire sales so production of certain products can simply cease afterward to make replacement by the manufacturer impossible. In doing so, it also quite bluntly puts the nail in the coffin for that particular product.
For the line of Polycom SoundPoint IP phones that time is coming. Polycom has already stopped manufacturing the SoundPoint IP line. Despite them ending manufacture the "end" is not yet soon impending as Polycom has promised to support the models until December 31, 2019
and NocTel will support the line until then as well. This model of end of life/sunset is common for manufacturers to raise awareness while also provided existing customers a window to replace/update.
While you still have time to enjoy your SoundPoint IP phones, we encourage all of our customers to consider the Polycom VVX Business Media Phone
series, which replaces the SoundPoint IP series. The VVX Series offers a wide variety of improved functionality and a better user experience.
Please contact us if you are interested in making a switch to the VVX line or have any questions. Below is a complete list of the affected models and a link to more information about Polycom’s End of Life Policy.
SoundPoint IP 300/301
SoundPoint IP 320/330
SoundPoint IP 321/331
SoundPoint IP 335
SoundPoint IP 430
SoundPoint IP 450
SoundPoint IP 500/501
SoundPoint IP 550
SoundPoint IP 560
SoundPoint IP 600/601
SoundPoint IP 650
SoundPoint IP 670
Visit Polycom’s support page
to learn more about their end of life policies.