Often returning staff may need a little help in remembering their passwords and usually turn to IT for assistance. While password resets for services the organization uses could be handled by IT, these services typically have a self-service method of password recovery or reset.
NocTel has its own self-service password recovery: for any users that have forgotten their password, they can use our simple password reset tool accessible from the control panel login page. We even have a how-to guide
on our Knowledge Base that walks you through using the reset tool to easily recover and reset a forgotten password.
Out Knowledge Base contains an ever growing amount of helpful how-to articles. This is a great first stop for when you or your staff have a simple question about NocTel feature or aren't fully certain of configuration procedures.