Summer of Features

JUNE 2017

A Wave of New Features

How May I Direct Your Call

The Directory of Names Feature has arrived! This highly requested feature is now enabled for all NocTel users. The Directory of Names features allows callers to request to be connected to an extension by its name.
The Directory of Names feature can be used with auto attendants to allow callers to request to be connected to a person’s extension using voice recognition to match the requested name with the extension name.  
The feature uses extension classes to build a usable directory. Classes are assigned by users to define groups of extensions. We have a detailed user guide on the NocTel knowledge base to help you with setting up a directory, and you always call on the support team at for help.

Times are Changing 

Device time zones are now customizable on an extension basis! This is great news for accounts that have extensions across different time zones, as they no longer have to be set to the default timezone for the account. Each Polycom extension can now have a different time zone that can be set in the Preference for Polycom section of the extension's page.

Have You Seen Our Blog?

Have you checked out the NocTel Blog yet? If you haven't, you should head on over and check out some of the articles the NocTel staff is cooking up. You can find articles by members of several different departments exploring various topics.

Stay Connected

Planning on being away from the office for a while - maybe a vacation to a distance land or just working from remote? NocTel can help you stay connected while you are away with some great features! With call forwarding, you can redirect calls to your cell, or with voicemail email notifications, you can receive your messages while away. We also support softphone integration so you can always be connected on your travels. 
Copyright © 2017 NocTel Communications, Inc., All rights reserved.

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list

Email Marketing Powered by Mailchimp