We have realized a few problems with our bonus program and had a few complaints. We also haven’t noticed a significant difference in effort to increase sales at the shops. For these reasons, we are changing the program from an incentive-based reward to an automatic store credit bonus for everyone working for us. This will be in the amount of $100/quarter and will include those not working on the floor. Other spot bonuses may be given as we see people making extra efforts to help customers or to go above and beyond in making our shops successful. We appreciate all that you do!
These changes will take place as of this quarter. All those who earned a bonus last quarter should have it on their account already. Please let John know if you have any questions.