Community information  

Trading Standards warn of £400 energy bill discount scam

Scammers are using the cost of living crisis to target households. They are sending text messages and emails that appear to be from the energy regulator, Ofgem. The message invites you to apply for your £400 rebate and instructs you to follow a link to a fake Ofgem website to then provide personal details and set up a direct debit to receive the rebate. But it’s all a lie.
For most people the discount will be applied to your energy bill automatically – there's no need to apply.
But be aware that if you have an older prepayment meter you will get energy bill discount vouchers sent to you in the first week of each month from October, via SMS text, email or post, that you will then need to redeem at your usual top-up point. 
In all cases, no household should be asked for bank details at any point. Professionals, please make vulnerable people aware of this scam.


Surrey Carers and Providers Network Event

The next Surrey Carers and Providers Network event will be held virtually on Wednesday 2 November 2:00 - 4:30 pm. The headline focus of this event will be ‘Armed Forces and Carers’.  The network will be looking at the updated Armed Forces Act 2021, veteran Hubs in the county and veteran-friendly GP practices including the military base GP surgery, Pirbright. 
If you need further information or would like to attend, please contact  

Autumn vaccinations for health and social care staff

The Autumn flu vaccination booster campaign for health and social care staff formally began on 12 September.

To support care providers, materials are available from NHS England’s
 Campaign Resource Centre along with a guidance letter and the latest toolkit resources. 
Come and join an open coffee morning on Friday 30th September 2022 – 9am to 11.30 am. Drop in any time, meet the team and ask any questions you may have about volunteering with us.

How to find us on the day;
Come to the main reception and you will see us!

We are located opposite the Everyman Cinema in Walton on Thames.
The address is : Citizens Advice Elmbridge West, Elmbridge Community Hub, 72 High Street, Walton on Thames KT12 1BU
Training and skill share

Business in the Community (BITC) is the oldest and largest business-led membership organisation dedicated to responsible business. BITC has over 40 years of experience brokering and nurturing connections between businesses and communities to create local change and build healthy, diverse and skilled communities.

Download a copy of the leaflet here 

Autism Awareness and Neurodiversity & Inclusion in the Workplace Training Sessions

Voluntary Action Reigate and Banstead (VARB) is hosting a two-half-day training course for voluntary organisations and any volunteers who wish to learn more about Autism Awareness and Neurodiversity & Inclusion in the Workplace. The training is being delivered by Chrissy McDougall who owns her own training business and has experience delivering this training to both organisations and volunteers. 
  • The first session will be focused on having a general understanding and awareness of the diverse condition of Autistic Spectrum Disorder; and how to support individuals with Autism.
  • The second session will focus on Neurodiversity & Inclusion in the Workplace. Neurodiversity is a term that refers to the diversity of human minds. It is estimated that between 1 in 4 and 1 in 7 people are neurodivergent in the UK.
When: Wednesday 12 and Tuesday 25 October (Please note this is a two-half day course and attendees will need to attend both days).  9.30am registration for 10am start - 1.30pm 
Where: Longmead Community Hub, Holland Close, Redhill, Surrey RH1 1HT.
Cost: £30.00 (Lunch is not included).

If you have any questions or would like further details about this training course please visit their website.

To book your place: 
Phone: 01737 763156.

Free training available for home-based care providers in Surrey 

A series of workshops covering monitoring using RESTORE 2, clinical interventions and career development courses such as Practice Assessors/ Supervisors and management training is fully funded and available to all Surrey Heartlands Domiciliary and Nursing Care Colleagues and Hospices.
Please take a look at the full list of 
courses available.
For further information please email

Mary Frances Trust activities coming up

Mary Frances Trust has confirmed some exciting new face-to-face and online activities. 
The new activities include: 
They also run a range of regular courses and groups. From birdwatch walks to assertiveness, Book Clubs to a young people's Social and Peer Support group, Action for Wellness and Autumn container planting. 
To see the full range available please check their
To book your place on any of their activities, please contact: 
Phone: 01372 375 400
SMS: 07929 024 722.

Upcoming Let’s Talk Tech Webinars with Sight for Surrey

Let’s Talk Tech is a monthly webinar series, delivered by Gary Eady, the Access Technology Trainer with Sight for Surrey, using the Zoom Cloud Meetings platform. It usually runs on the last Wednesday of each month. The webinars normally run between 11:00 am and 12:30 pm and concentrate on a range of topics to do with technology.

28 September:  Synapptic, the app that makes a Smartphone or Tablet easy to use
In this webinar, Gary will discuss and demonstrate the Android app called Synapptic. This app presents all of the features in large print with a high-contrast colour scheme. It also speaks out the menus and other screens as you navigate. It’s the ideal app for a person who is either new to using a Smartphone or can no longer use their device due to sight loss.

26 October:  Using the VoiceOver screen reader on your Apple iPhone or iPad
In this webinar, Gary will discuss and demonstrate the VoiceOver screen reader, which is built in to all Apple iOS devices (iPhone and iPad). This gives a blind person access to all of the features available on the device, as well as access to hundreds of specialist apps that make the lives of people with vision impairments much easier.
For further information or if you are interested in joining any of these webinars, please contact the Help Desk at Sight for Surrey on 01372 377701.

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