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• ACAAA Actions •
Partners Spotlight: Administration for Children & Families 
U of A System to Offer “eVersity” Tuition Discount to ACAAA Members 
 
• Upcoming Actions •
ACAAA Board of Directors to Meet May 19
CAPLAW 2021 Virtual Training Conference Scheduled for June 29 - July 1
 
• Educational Action •
Webinar • Events in a Digital Age: How to Maximize Offline Events in an Online World
Webinar • Optimizing Your Nonprofit’s Events to Fuel Fundraising Growth
Webinar • Engaging and Empowering Donors and Partners through Golf
  Webinar • Making the Ask
Webinar • Resilient Fundraising in 2021: Adjusting Strategies to Today’s Reality
Webinar • The Current State of Donor Retention and What Fundraisers Can Do about It
Webinar • Nonprofit Planned Giving Q&A Session
Webinar • How to Build Your Major Donor Portfolio
Webinar • How to Use Coaching Techniques to Help Solve Fundraising Challenges
Webinar • Virtual Fundraising, Donor Trust, and Compliance
Webinar • Storytelling for Impact
 
Webinar • Five Secrets of Email Marketing Geniuses
Webinar • Tools Every Nonprofit Needs to Simplify Their Life
  Webinar • Nonprofit Scaling Q&A Session
Webinar • Steward Corporate Partners like a Boss!
Webinar • Being More Productive, Powerful & Persuasive with Board, Staff & Donors
Webinar • Good Trouble: How to Advocate for Change
  Check Out the Latest Issue of the “RoundUP” from VirtualCAP!
  Webinar • Engaging the Volunteers of the Future
Webinar • Re-Energize Volunteer Engagement with Mission-Driven Opportunities
  Webinar • Automating Key Processes for Remarkable Results in Your Nonprofit
Webinar • First Steps to Nonprofit Strategic Planning, Now!
Webinar • The Location Advantage: Using Maps to Make Data-Driven Decisions
Webinar • The Art of Effective Digital Workplaces: A Communication Styles Workshop
 
ACF, CAPLAW, NASCSP, NCAF, NCAP, OCS ... Working in community action can feel like swimming in a bowl of alphabet soup!  Over the next few months, ACAAA will be featuring one of our state, regional, or national partners in each e-newsletter to highlight who they are, how they help to sustain our network, and how our network can engage with them. We encourage all agency leaders to go to the featured partner’s website to learn more. 
 
This month’s focus is on the 
The national Administration for Children and Families (ACF) is comprised of 21 offices—among which are the national Office of Community Services, as well as the Office of Head Start.  (ACF is, itself, a division of the national Department of Health & Human Services.)

The mission of the Administration for Children and Families is to “promote the economic and social well-being of families, children, individuals and communities.” In their role as national administrator, they provide federal oversight to the state-level Offices of Community Services that, in turn, work with their state’s respective Community Action Agencies.

The national Office of Head Start (OHS) and the Office of Community Services (OCS) have both had newly-appointed leadership under the new presidential administration: Dr. Bernadine Futrell, Ph.D., is OHS’s newest director, while Dr. Lanikque Howard—who some may have seen recently as one of the speakers during the Community Action Partnership’s April Equity Summit—has assumed the director role at national OCS.

To learn more, visit the ACF website at www.acf.hhs.gov.
The University of Arkansas System is now offering a 5% tuition discount to CAA employees and/or their family members who are currently attending or who plan to enroll in the U of A’s eVersity. This new “eVersity Alliance”—being made available to member agencies in the Arkansas Community Action Agencies Association (ACAAA)—is part of an undertaking by association Chief Operations Officer Terry Bearden to develop new partnerships that will benefit ACAAA member agencies and their staff. 

The University of Arkansas’s eVersity is “a 100 percent-online institution created ... to serve students who are unable to access traditional higher education campuses.”  Among the eVersity staff are academic advisers able to provide assistance with applying for financial aid and determining whether previously earned college credits are transferable.
Those interested in participating in the “eVersity Alliance” should contact ACAAA Executive Director Terry Bearden at tbearden@acaaa.org or, by phone, at (501) 372-0807 to receive the tuition discount code.
The Board of Directors of the Arkansas Community Action Agencies Association (ACAAA) will meet via online conference call for its May 2021 board of directors meeting on Wednesday, May 19, at 10:00 a.m. • Call-in information will be distributed in advance of the meeting.
CAPLAW—Community Action Program Legal Services, Inc.—will be holding its 2021 Training Conference virtually this year: Scheduled for Tuesday, June 29 - Thursday, July 1, 2021, next year’s location will be “in the cloud”!  •  “In light of so many unknowns, we decided to move our conference entirely online. We hope this will allow more members in the Community Action network to participate safely and remotely in our in-depth, expert-led sessions.”  Session track topics will include governance, financial, HR, and program/sustainability.  •  For more information, or to register, visit here.
The Arkansas Community Action Agencies Association (ACAAA)—working in conjunction with the law firm of Cross, Gunter, Witherspoon & Galchus, P.C.—is making available to ACAAA members a series of on-demand trainings on such topics as COVID-19, harassment prevention, equal employment opportunity issues, and employee management.

The training session videos—available, behind a members-only wall, at the ACAAA website—include “COVID-19—Navigating a Pandemic,” “Harassment Prevention & EEO Training for Employees,” “Harassment Prevention & EEO Training for Supervisors,” and “Managing Employees in the Legal World of Today.”

Those interested are asked to contact ACAAA Executive Director Terry Bearden at tbearden@acaaa.org to request a username and password to access these sessions.
Was there a webinar in last month’s e-Action that you were interested in, but were unable to attend? Then check out ACAAA’s “Professional Development Archive” at the association website here.  This is where we provide links to available recordings of recently-offered webinars highlighted in the past six months of this newsletter.  (Please note that not all webinar providers make such recordings available.)  This is a great way—particularly for those who may still be working from home—to catch up on educational opportunities that they might have missed the first time around!
Propel Nonprofits is offering a free webinar titled “10-Step Budgeting Process,” to be held Tuesday, May 18, at 12:00 noon Central time.  •  “The success and usefulness of your budget largely depend on the process used to create it.”  Attendees of this webinar will learn “a proven 10-step budgeting process that will engage staff and the board to ensure that your budget reflects your organization’s mission, strategic plan, and programmatic priorities.”  •  For more information, or to register, visit the Propel Nonprofits website here.
Firespring is offering a free webinar titled “Overcoming the Overhead Myth: Budgeting for an Effective Website, Marketing & Growth,” to be held Thursday, May 27, at 4:00 p.m. Central time.  •  “When it comes to running your organization, most nonprofits feel pressured to do as much as possible with as little as possible.”  However, “it’s crucial to invest in your organization so you can continue to operate and support your mission.”  This webinar asks, “What is the overhead myth and why does it matter?” and examines “the impact of underinvestment; how to address concerns with donors; what marketing efforts provide the best ROI to help you move the needle; and how to improve the budgeting process at your nonprofit.”  •  For more information, or to register, visit the Firespring website here.
Firespring is offering a free webinar titled “Events in a Digital Age: How to Maximize Offline Events in an Online World,” to be held Wednesday, May 12, at 1:30 p.m. Central time.  •  “Events ... are critical to the fundraising (and friend-raising) strategies for most nonprofits. Want your next one to be a hit? Give it digital legs.”  Attendees of this webinar will learn “how to plan your next event with digital in mind from day one,” including “the importance of integrating digital into your event, three key goals to help you measure success, and five digital must-haves to keep your event running smoothly.”  •  For more information, or to register, visit the Firespring website here.
Productive Fundraising is offering a free webinar titled “Optimizing Your Nonprofit’s Events to Fuel Fundraising Growth,” to be held Wednesday, May 26, at 12:00 noon Central time.  •  This webinar will focus on “getting the most out of your organization’s special events” and how to “make them even more worthwhile by converting event attendees to annual donors.”  Included will be real world examples of “unique fundraising events that have broken the mold and became donor favorites (as well as some tips for virtual/hybrid events).”  •  For more information, or to register, visit the Productive Fundraising website here.
Candid Learning, in conjunction with Golf Status, is offering a free webinar titled “Engaging and Empowering Donors and Partners through Golf,” to be held Wednesday, May 26, from 1:00 to 2:30 p.m. Central time.  •  “Golf is on the rise, and with the pandemic lingering, nonprofits across the United States have turned to golf fundraisers to gather safely, steward donors, partner with corporate entities, and fundraise.”  Attendees of this webinar will learn about “the impact of the coronavirus (COVID-19) on fundraising revenue streams” and gain “practical insights for launching a golf fundraising event or multiple events, plus tips for spurring corporate partners and passionate individuals to plan and hold golf fundraisers on your behalf.”  •  For more information, or to register, visit the Candid Learning website here.
TurnKey Writing Solutions is offering a free webinar titled “How to Build a Grants Calendar That Works,” to be held Tuesday, May 18, at 2:30 p.m. Central time.  •  “Once you're ready to start submitting grant requests for your nonprofit, it doesn't take long for you to realize there is so much information. What do you need to keep track of and how do you keep it all organized?”  Attendees of this webinar will learn “how to research and identify the right grant opportunities for your nonprofit's specific needs; what information is important enough to track and how that information can help you year to year; and how to build a grant calendar that complements your overall fundraising strategy and works for you for years to come.”  •  For more information, or to register, visit here.
Nonprofit Hub is offering a free “Ask the Expert Session” on how to maximize the $10K/month Google Ad Grant, to be held on Wednesday, May 26, at 10:00 a.m. Central time.  •  Judson Aulie of Click Nonprofit will be this session’s resident expert, ready to answer attendees’ Google Ad Grant-related questions.  •  For more information, or to register, visit here.
Firesrping is offering a free webinar titled “Making the Ask,” to be held Wednesday, May 12, at 9:30 a.m. Central time.  •  “One of the most uncomfortable parts of fundraising is asking for money.” This webinar will examine “why it’s difficult to ask, common mistakes and assumptions made during the process and how to turn this around with 6 simple action steps”—providing attendees with “for-profit strategies to make your next ‘ask’ a walk in the park.”  •  For more information, or to register, visit the Firespring website here.
Nonprofit Hub is offering a free webinar titled “Resilient Fundraising in 2021: Adjusting Strategies to Today’s Reality,” to be held Wednesday, May 12, at 2:00 p.m. Central time.  •  “It’s time to leave the past behind and focus on new ways to cultivate support to drive your mission forward.”  This webinar will offer “practical insights and inspiring new ways to build support using three major vehicles in 2021: Virtual Events, Online Giving, and Board Support.”  •  For more information, or to register, visit here.
QGiv is offering a free webinar titled “The Current State of Donor Retention and What Fundraisers Can Do about It,” to be held Thursday, May 13, at 1:00 Central time.  •  What is “donor retention”?  And why is it important?  Attendees of this webinar will “explore current research on donor loyalty and retention, understand how an increase or decrease in retention can impact your bottom line, and learn new donor communications techniques that keep donors giving to your organization.”  •  For more information, or to register, visit the QGiv website here.
Firespring is offering a free “Nonprofit Planned Giving Q&A Session,” to be held Tuesday, May 18, at 4:00 p.m. Central time.  •  This interactive webinar will offer attendees the opportunity to address such questions as How can a planned giving program support our annual fundraising?Where do I find the best candidates for planned gifts?How should I start the conversation with a donor about a planned or legacy gift?; and How do I get my board to support of our planned giving program?  •  For more information, or to register, visit the Firespring website here.
CharityHowTo is offering a free webinar tilted “How to Build Your Major Donor Portfolio,” to be held Thursday, May 20, at 12:00 noon Central time.  •  “Once upon a time, 80% of your revenues came from 20% of your donors. Today, that ratio is more like 90% of your revenues come from 10% of your donors.”  Attendees of this webinar will learn “how to find and identify major gift prospects; how to rate and rank donors to focus a major gift portfolio through a series of ‘Tiers’; how to qualify and cultivate major gift prospects through discovery visits; and how to build your ideal portfolio and how many prospects are needed to meet your revenue goals.”  •  For more information, or to register, visit the CharityHowTo website here.
CharityHowTo is offering a free webinar titled “How to Use Coaching Techniques to Solve Your Next Fundraising Challenge,” to be held Tuesday, May 25, at 12:00 noon Central time.  •  “Do you want to support your team in solving fundraising challenges? Or perhaps you have a colleague who is facing a fundraising problem?”  Attendees of this webinar will learn “how to actively listen to problems faced by your fundraising team or colleagues; how to identify problems, think through options and apply solutions using a coaching method; and how to help colleagues with fundraising dilemmas even when you don’t know the solution or are not familiar with their area of fundraising.”  •  For more information, or to register, visit the CharityHowTo website here.
QGiv is offering a free webinar titled “Virtual Fundraising, Donor Trust, and Compliance,” to be held Tuesday, May 25, at 1:00 p.m. Central time.  •  “Virtual events, online donation pages, and social media channels provide tons of opportunities to reach new donors to fuel your nonprofit’s mission.”  Attendees of this webinar will learn “which online fundraising activities trigger fundraising registration obligations and what ongoing reports are required; how to develop online campaign messaging that builds public trust while meeting the various state fundraising disclosure requirements; and what ongoing resources you’ll need in order to register, renew, and report in multiple states.”  •  For more information, or to register, visit the QGiv website here.
Firespring is offering a free webinar titled “Storytelling for Impact,” to be held Tuesday, May 25, at 4:00 p.m. Central time.  •  Attendees of this webinar will learn how to “tell better and more impactful stories to activate their audiences around ideas and actions,” and will leave with such takeaways as “an analysis of the Hero’s Journey and other storytelling frameworks; tools to aid in the process of compiling and refining the most compelling stories; [instruction on] using social media story tools to build community and motivate action; and exercises that your team can use in order to enhance and refine your storytelling process.”  •  For more information, or to register, visit the Firespring website here.
The national Community Action Partnership (CAP) is offering a free webinar titled “CFPB Tools and Resources to Prevent Eviction & New Tenant Rights Included in the CDC Eviction Moratorium,” to be held Wednesday, May 12, at 11:30 a.m. Central time.  •  “Millions of homeowners and renters continue to struggle with housing insecurity due to the COVID-19 pandemic and its economic impact. While protections exist, they aren’t automatic and many consumers aren’t aware of how to get help.”  This webinar will offer “information on existing protections for homeowners and renters, the [Consumer Financial Protection Bureau]’s housing portal and additional resources, and specific actions your organization can take to help reach consumers who are struggling.”  •  For more information, or to register, visit the CAP website here.
The national Community Action Partnership (CAP) is offering a free webinar titled “Crisis Management and Crisis Communications,” to be held Thursday, May 20, at 10:00 a.m. Central time.  •  “While it’s virtually impossible to forecast the timing, source, and scope of the next crisis you’ll face, there are steps every Community Action Agency can and should take to build crisis management and crisis communications readiness.” This webinar outlines “practical steps you can take this year to establish best-in-class crisis management and crisis communications capabilities”; topics will range from “forming crisis teams and critical operations teams to drafting statements that can be adapted to suit the crisis and more.”  •  For more information, or to register, visit the CAP website here.
This webinar is the second in a series that will be held on the third Thursday of each month and will focus on topics such as “Creating Practical, Action-Oriented Readiness Plans; Ready to Serve: How to Build and Equip a Crisis-Ready Response Team; Accessing Resilience Resources from Public and Private Sources; and How to Become the Resilient Leader Your Mission Requires.”
CAPLAW—Community Action Program Legal Services, Inc.—has recently been offering an interactive online series known as “Community Action Conversations with Experts.” These 45-minute sessions on important issues for CAAs have allowed participants to “engage with experts to explore answers to pressing questions, discuss shared experiences, and learn collaboratively.”  One session remains—check out the details below; questions may be submitted in advance at the registration link provided.  (Learn more about the entire “Conversations” series here.)

Reviewing and Negotiating Cloud Services Agreements

Date: Thursday, May 13, 2021
Time: 1:00 pm - 1:45 pm Central time
Expert: Alicia Gilleskie, Esq., DataTech Law

REGISTER HERE

Firespring is offering a free webinar titled “5 Secrets of Email Geniuses,” to be held Tuesday, May 25, at 10:00 a.m. Central time.  •  “There is more power and leverage in one email subscriber than 100 Facebook likes or 50 Twitter followers if email marketing is done right. Problem is, 9 out of 10 nonprofits don’t do it right.”  This webinar will examine “the five types of nonprofit emails, the anatomy of an email marketing campaign [and] six email marketing mistakes to avoid.”  •  For more information, or to register, visit the Firespring website here.
Firespring is offering a free webinar titled “Tools Every Nonprofit Needs to Simplify Their Life,” to be held Friday, May 28, at 1:30 p.m. Central time.  •  “The best tools breathe life into your nonprofit’s online presence. The question is which ones do you really need?” This webinar will “introduce you to the tools you need to build an effective online presence,” addressing such topics as “which social media platforms you should care about; five online tools that will help you master your online world; [and] how to master your online presence in less than 15 minutes per day.”  •  For more information, or to register, visit the Firespring website here.
Firespring is offering a free “Nonprofit Scaling Q&A Session,” to be held Tuesday, May 18, at 9:00 a.m. Central time.  •  “Have you ever found yourself asking questions like these when you are trying to accelerate your growth plan?”  How can we find funding to drive our growth?  What are the best ways to avoid “mission creep” as our organization grows?  What kind of marketing should we be doing to position us for growth?  This interactive webinar will address these issues and offer perspective on new ways to scale your nonprofit.  •  For more information, or to register, visit the Firespring website here
Nonprofit Tech for Good is offering a free webinar titled “Steward Corporate Partners Like a Boss!,” to be held Tuesday, May 18, at 12:00 noon Central time.  •  “Your nonprofit just scored that dream partner you worked so hard to prospect and now have big plans in the works, but how do you ensure a prosperous and collaborative relationship?”  This webinar will offer “corporate stewardship technology tools and best practices; overview of data and metrics you need to start tracking now; and insights on how to level up your corporate partnership strategy through stewardship.”  •  For more information, or to register, visit here.
Bloomerang is offering a free webinar titled “Being More Productive, Powerful & Persuasive with Board, Staff & Donors,” to be held Thursday, May 20, at 1:00 p.m. Central time.  •  “Are you tired of a board that is not engaged and having to manage up?”  This webinar will examine how “mastering influence means you can raise more money, market your organization with ease and have stronger board engagement.”  Attendees will learn how to “pitch your ideas in a way that gets a yes, every time; gain credibility as an expert and get your ideas implemented; have easier donor cultivation conversations; and finally get those board members engaged.”  •  For more information, or to register, visit here.
Nonprofit Learning Lab is offering a free webinar titled “Good Trouble: How to Advocate for Change,” to be held Thursday, May 27, at 10:00 a.m. Central time.  •  “Many nonprofits leaders are unsure about the legality of advocacy and lobbying efforts in which their organization can engage. Whether they are working independently or within a partnership such as a coalition, nonprofits should strive to influence public policies that affect the organization’s ability to achieve its mission.” Attendees of this webinar will learn “how you and your organization can strengthen your advocacy efforts.”  •  For more information, or to register, visit the Nonprofit Learning Lab website here and select the desired webinar title from the list, which is organized by date.
Currently available from VirtualCAP—the online resource for Community Action Agencies across the United States—is the most recent issue of its monthly publication, the RoundUP.  This issue’s chief topic is “Condcting an Internal Equity Audit,” while other subjects include successful CAA funding initiatives, innovative CAA programs, community action news, and CAA videos of the month.  To view this issue either online or as a PDF, log in here with your agency username and password.  (Those needing help with their username and/or password are encouraged to contact VirtualCAP Project Manager Ken Ackerman at ken@cafca.org.)
VolunteerMatch is offering a free webinar titled “Engaging the Volunteer of the Future,” to be held Wednesday, May 19, at 1:00 p.m. Central time.  •  “The age of one-size fits all volunteer engagement is coming to an end.”  Attendees will learn how to determine “who is the ‘right’ volunteer for your program” and how “‘word of mouth’ plays such a large role in attracting volunteers to your organization and how social media makes this even more important.”  Discussion will also include “the trends that are influencing volunteer engagement and what that means for your program.”  •  For more information, or to register, visit the VolunteerMatch website here.
VolunteerMatch is offering a free webinar titled “Re-Energize Volunteer Engagement with Mission-Driven Opportunities,” to be held Thursday, May 20, at 1:00 p.m. Central time.  •  “[O]ur organizations become more successful, responsive, and effective when we look at volunteers as a key component to our organization's success.”  Attendees of this webinar will learn “how to design volunteer opportunities with real impact, and how to tell the story of that impact both within your organization and to your community.”  Participants will leave “with sample mission-driven position descriptions and a worksheet to help craft their organization's story of volunteer engagement.”  •  For more information, or to register, visit the VolunteerMatch website here.
Nonprofit Learning Lab is offering a free webinar titled “Automating Key Processes for Remarkable Results in Your Nonprofit,” to be held Monday, May 10, at 2:00 p.m. Central time.  •  “In today’s world, it’s clear that automation of technologies and processes can provide an edge for nonprofits.”  Attendees of this webinar will learn that “time tracking and expense management are more than accounting requirements – they are technologies that can truly change the game when handled strategically.”  •  For more information, or to register, visit the Nonprofit Learning Lab website here and select the desired webinar title from the list, which is arranged by date.
Bloomerang is offering a free webinar titled “First Steps to Nonprofit Strategic Planning, Now!,” to be held Thursday, May 13, at 3:00 p.m. Central time.  •  “As we've moved through the challenges of the past year, strategic planning has been difficult. Yet in times of uncertainty and change, strategic planning and thinking is critical.”  This webinar will explore “why strategic planning is important right now and explore the process of building Values, Vision, Mission and Goals as a team.”  Attendees will learn “concrete steps organizational leaders can take to plan strategically, building investment, ownership and fundraising.”  •  For more information, or to register, visit here.
Nonprofit Learning Lab is offering a free webinar titled “The Location Advantage: Using Maps to Make Data-Driven Decisions for Your Nonprofit,” to be held Tuesday, May 18, at 12:00 noon Central time.  •  “Maps and data visualization are vital communication tools for nonprofits communicating the people and places at the heart of their missions.”  Attendees of this webinar will learn “how to harness the power of location to help your organization ask and answer questions like: Where are potential donors?  Are we equitably serving the community?  Where are gaps in services?”  This information can help “inform stakeholders and funders, as well as make new planning decisions to better target resources.”  •  For more information, or to register, visit the Nonprofit Learning Lab website here and select the desired webinar title from the list, which is ordered by date.
Canadian nonprofit resource Charity Village is offering a free webinar titled “The Art of Effective Digital Workplaces: A Communications Styles Workshop,” to be held Thursday, May 20, at 12:00 noon Central time.  •  “Your nonprofit spends countless hours communicating to the world about the good you do. But how many hours have you spent working on your internal communication?”  This webinar will focus on “the four different communication styles, including the strengths and blind spots of each one”; attendees will learn “how to adjust your communication style to work better with people of different styles; [how to] identify the style of someone you’ve just met and tailor your communication accordingly; and how to create an effective, cohesive, and inclusive work environment.”  •  For more information, or to register, visit the Charity Village website here.

(501) 372-0807 or via email at jmoran@acaaaa.org

Does your family circle of friends need expanding?  Why not check out the Facebook pages of these various community action agencies and their affiliates?  We bet you’ll see plenty there to “like”! 
ARVAC • Arkansas River Valley Area Council
BRAD • Black River Area Development Corporation
BRAD Child Development Programs
CADC • Central Arkansas Development Council
CADC Benton Senior Wellness & Activity Center
CADC Bryant Senior Adult Activity Center
CAPCA • Community Action Program for Central Arkansas
CDCAA • Central Delta Community Action Agency
CRDC • Crowley’s Ridge Development Council
C-SCDC Community Dental Clinic
C-SCDC • Crawford-Sebastian Community Development Council
C-SCDC River Valley Regional Food Bank
CSO • Community Services Office
DHS • Arkansas Department of Human Services
EOAWC • Economic Opportunity Agency of Washington County
EOA Children’s House
EOA of Washington County Head Start / Early Head Start
MCAEOC • Mississippi County AR EOC Head Start
MDCS • Mid-Delta’s Head Start
NADC • Northcentral Arkansas Development Council
NADC Head Start
OOI • Ozark Opportunities, Inc.
Ozark Opportunities Head Start
Ozark Opportunities, Inc. — Success Program
SEACAC • Southeast Arkansas Community Action Corporation
— and don't forget! —
ACAAA • Arkansas Community Action Agencies Association
Have we left out anyone from the Arkansas community action network?
Drop us a line at jmoran@acaaa.org and we’ll make sure they’re included in the next issue!
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