View this email in your browser
The importance of learning to listen...
Our relationship with David Wilson, previous Robert Owen Communities CEO, has been a strong one for a long time now. He was telling us he has moved in to a coaching role these days.  
After many years in the sector, we asked him for his reflections.

"After all but 40 years in the sector, and all of these involved with people with a learning disability, I find myself in a place to reflect and consider some of the ups and downs of those decades. Having started my career in Camphill and then having the privilege of being with Robert Owen Communities from the start, my perspective of supporting people with a learning disability has had the opportunity to grow and mature as I tracked the changes in and around the services and the people we have supported..." Continue reading  
A message from ARC - since our recent office move, we no longer have a separate telephone number for our Training Services team. If you have previously used 01246 546 972 to reach Training Services, please could you now delete this number from your records. 
Our telephone number is 01246 555 043
Main stories
Councils ‘willing and able’ to provide leadership in health and care integration 

Local government leaders have written to Jeremy Hunt MP stating that they are 'ready, willing and able' to provide the necessary leadership to collaborate with the NHS to deliver health and social care integration. Read the full story here.

VODG's new report reiterates the importance of greater collaboration between health services and care.  Download it here.

Further reading: 
‘Review of council’s Care Act compliance has serious flaws’

In her analysis of the SCIE review of Norfolk council's capability to meet the requirements of the Care Act, Belinda Schwer (Legal Trainer) argues that mandatory demands have not been met and that the review should have taken a bolder approach in outlining these failings. "If one digs deeper into the review by the Social Care Institute for Excellence (SCIE), then the inescapable conclusion is that a grim state of affairs was uncovered in Norfolk ..." Read more here.
  • Read SCIE's External Care Act Implementation Review in Norfolk County Council here
ARC training courses and events
Mock Tribunal events - book your place today!  - York, Loughborough, London and Crediton

Following feedback from our Network Meetings providers are continuing to have difficulties in terms of possible challenges from staff. To help support you with this, ARC have arranged for Flint Bishop LLP solicitors to provide practical help for you, your HR staff or Managers in the form of a Mock Employment Tribunal event around unfair dismissal.

The following events are now open for booking as follows:
  • 8th September 10am-1pm - York Innovation Centre, Science Park, Innovation Way, Heslington, York YO10 5DG - book your place here (*only a few places left)
  • 19th September 10am-1pm Loughborough Town Hall Chambers, Market Place, Loughborough LE11 3EB - book your place here
  • 18th October 1:30-4:30pm - Bedford Chambers, 7 Bedford Row, London WC1R 4BS - book your place here
  • 1st November 10am-1pm - Crediton Boniface Centre, Church Lane, Crediton, Devon, EX17 2AH - book your place here (*Please note that the session in Crediton will be a recording of a live mock tribunal presented by solicitors from Flint Bishop LLP.)
Cost: £15 for ARC members (£25 for non-members)

The Mock Tribunal is based on a real-life scenario and will give you and your staff the opportunity to witness a true to life representation of a Tribunal hearing. You will experience the giving of evidence, cross-examination, judicial direction, closing submissions and it will provide an insight into how you can deal with the pitfalls and problems that may arise should you find yourself in a Tribunal situation. 

This will be a great development opportunity for you or your managers.
For more information contact or 01246 555 043
Coming soon to a town near you!  Mental Capacity Act and Deprivation of Liberty Safeguards: Train the Trainer workshop!  
We are currently accepting expressions of interest in our new MCA and DoLS Train the Trainer workshop.  To find out more visit our website and to express interest in a workshop in your area, please get in touch!


We are taking bookings for the following courses:
For more information about any of the courses we offer or to discuss your requirements, please contact us:
ARC England CPD / Standardisation Event
20th September 2016, Chesterfield 

Each year Association for Real Change hold a series of Continuing Professional Development (CPD) / Standardisation events at venues across the UK to enable all assessors, internal verifiers and quality assurers to meet requirements. The next event is in Chesterfield on 20th September 2016.
These sessions are a great opportunity to work with Assessors and Verifiers from other organisations and to share good practice and knowledge, and we always include time for questions. Find out more and book your place here.
*Special discount available for ARC members and Real People subscribers. 
Following previous success, ARC England are excited to be collaborating with Course Beetle once again to present both the 'Enabling Environments for Communication' and the 'Dynamic Approaches to Dementia' workshops. 
The following dates are currently open for bookings:
  • Thursday 17th November - Birmingham - 'Enabling Environments for Communication'
  • Monday 13th February - Manchester - 'Enabling Environments for Communication'
  • Monday 13th November - Birmingham - 'Dynamic Approaches to Dementia'
*Special discount cost for all courses: £90 for ARC members £100 for subscribers to the ARC Real People Newsletter (quote RP0116 on the booking form). *Full price is £120. To book your place visit the Course Beetle website and select your discount option.
ARC members' news 
'Getting in the garden in memory of Theo' -  a heartwarming blog from Heart of England Mencap, telling the story of Anna - a mum who's son Theo passed away at the age of just 6 due to a range of complex learning disabilities - and who has set herself a series of 60 fundraising challenges to mark her 60th birthday in memory of her son.
"Having lost Theo the day before her birthday, Anna
didn’t want to plan a big party to mark her 60th. Instead, with the support of her husband Reg and 16-year-old son Alexander, Anna drew up her list of 60 tasks with a year to go and set about ticking them off
." Read more here.
'New Sound System for ROC - and Katy' - Chris Lowry, born and bred in Redruth, recently handed over £1,075 to ARC members, ROC – a charity which supports local people with learning disabilities.

The funds have been used to purchase brand new disco and sound equipment for the members of ROC Welcome, the charity’s vibrant social club, based in Truro. Chris’s sister Katy will be a prime beneficiary – she’s a most enthusiastic and music loving member.  Read the full story here.
ARC Disclosure and Barring Service
Did you know?
  • ARC England offer a Disclosure Service to help you in your recruitment process 
  • Our Disclosure Service is on line providing a faster service than ever before
  • You can download e-certificates (Clear Certificates only) - no more chasing your applicants for their Disclosure Certificate   
  • ARC members receive a discount on the administration fee!
What our customers say...

"Amazing speed with which disclosures come back!"
"Great for the recruitment process"    
"We really appreciate your help with our DBS checks"  
"Thank you for your excellent service!" 
Can we be of service to you?
Contact the ARC Disclosure Service for more details:
In brief
Voices and views
Big Picture, Important Details - CQC's Andrea Sutcliffe discusses the importance of the small details when looking at the big picture of adult social care in her latest blog post.

"While tackling those big problems is important and certainly demand our time and effort – for example, to seek extra resources and make sure they are used properly – they cannot be our only focus of activity. The details that matter and can help to improve each individual's experience are the bedrock of good quality services and also deserve our attention and energy". 
Read more here.
Opportunity - NHS England is looking for a new member on the Learning Disability & Autism Advisory Group
  • Are you a person with a learning disability, a person with autism or a family carer? 
  • Do you want to be part of NHS England's new Advisory Group? 
The Advisory Group will help NHS England with its work on learning disability and/or autism.
If you are interested, please view the full information pack to find out about applying.

You will need to complete the application form by Friday 16th September. 
If you have any difficulties please email the Learning Disability Engagement Team or telephone 01138 249 686.
'Necessary but not sufficient' - Paul Jenkins, Chief Executive of the Tavistock and Portman NHS Foundation Trust blogs here about his experience of CQC inspection, as both a CEO and a Trust Chair. An honest appraisal of the system which ultimately makes the case for the need for such a regulatory body for the benefit of the social care sector, despite some issues and areas that need to be improved. Read more here.
'Caught in the Middle' - Patrick Hall (Fellow, Social Care Policy,
The King's Fund
) talks about the importance of joined up thinking and how only those in need will suffer if we try to 'separate' health and social care. "... the confirmation that planning and delivery of social care and health services (and indeed housing and benefits) are so interlinked that maintaining incentives for the different ‘systems’ to compete is utterly counterproductive)." Read more here.
Who shapes our care and support market? - Nic Rattle (Institute of Support and Care) discusses the responsibility for shaping of adult social care, arguing that it is the responsibility of the whole local authority to take steps to shape the market. 
"Conversations are needed within local authorities about how to fulfil the duty at a broader level...People need to be conscious of the impact and influence they can have on the market, both positive and negative, and acknowledge that."
Read the full blog here
Digital tools creating real networks of care - Carers UK.  
Carers UK have launched a comprehensive online tool for carers.  Director of Business Development and Innovation, Madeleine Starr writes on the importance of this new resource in helping local authorities to "meet their Care Act duties on information and advice, prevention and wellbeing".
Read more here
Reports, resources and reviews
Transition between hospital and community: NICE resource 
A new NICE resource supports the transition between inpatient hospital settings and community or care home settings for adults with social care needs. Developed by the NICE Collaborating Centre for Social Care, a partnership led by SCIE. 
Download the document here.
Public Health England - 'Making reasonable adjustments to obesity and weight management services for people with learning disabilities' - a new guidance document for public health staff commissioning or running weight management services, family carers, social care staff and learning disabilities professionals. Download the document here.
Helping Each Other Resources: Sexual Exploitation training materials - Helping Each Other was an innovative ARC England project which trained 12 young people with learning disabilities, who have experienced sexual exploitation, to become peer trainers.  Resources from this project are available to download for free from the ARC website.
The resources are also available on a handy USB stick - to request yours for free, please contact us.
People with Learning Disabilities in the Criminal Justice System - 
This free downloadable guide aimed at providers and family carers explains the role of an ‘Appropriate Adult’ and provides information about the criminal justice system, explaining terms that we have often heard but not fully understood.

Find out more by downloading your free guide here 
Consultations and dates for your diary
DanceSyndrome - Music and Dance Festival, Preston,  25 September, 1pm - 8pm 
Learning Disability and Autism Award 2016 winners, DanceSyndrome, are performing at the Charity Music and Dance Festival in Preston, in partnership with CLIC Sargent. With live music, barbecue and a performance from DanceSyndrome, the tickets are expected to sell out fast!
Find out more and book your tickets here
Laing Buisson awards 2016 - November 2016 
Social care category nominations are now open! You can review the awards categories here and submit nominations online from now until the closing date of 31st August 2016.  
NICE Consultation - The draft mental health problems with learning disability quality standard: now available on the NICE website for consultation. NICE greatly value all contributions into the quality standard development process and would encourage you to comment. The draft mental health problems with learning disability quality standard, along with the instructions and documents required to submit your comments, can be accessed here.
Consultation closes 2nd September 2016.
Consultation: New data security standards for health and social care 
The Department of Health seeks views on the proposed data security standards and the consent/opt-outs model from health and care professionals and organisations and the public. This follows the independent review of data security, consent and opt-outs by the National Data Guardian.
See here to download the consultation documents and to repond.
Consultation closes 7th September 2016.
12th September 2016, 'Got my back!' - Changing Our Lives, Birmingham
is hosting a conference focusing on postural care. For too long many people with profound and multiple learning disabilities, neurological conditions or a movement difficulty have lived with discomfort and pain due to body shape distortions and lack of good postural care support.
See here for more information.
Bringing us Together are seeking feedback about the Care and Treatment Review (CTR) policy so that they can ensure it is working well for children, young people and adults with learning disabilities. CTRs aim to support children and young people to have a real say over their care and plans for the future. For more information and to give your feedback please see here.
Closing date for responses is 16th September 2016.
22nd September 2016, Anthony Collins Solicitors,
Birmingham -  FREE seminar - 'Social Care Property Development - what does the future hold?' 
Exploring what is happening and what lies ahead in the property development market for social care providers. Hosted in partnership with NCF, Carterwood, Property Consultant and Castleoak, Property Developer. Find out more and book your place here.
Skills for Care Accolades - Nominations are now open! 

Skills for Care’s Accolades reward adult social care organisations who deliver high quality care. Entering the awards gives you the chance to recognise the great work you do and share best practice.  If you provide a high quality service and invest in developing your staff SFC want to hear from you!

The Accolades are open until 23rd September 2016 to adult social care organisations and individual employers in England.  Find out more and enter here

Community Care Live - 27th and 28th September 2016 -
This year's programme includes ARC's Project Officer Rod Landman talking about mate crime and the sexual exploitation of people with learning disabilities. You can view the draft agenda here.
ARC NI - Conference 2016 - 'Fairy Tales, Fables & Facts: Bamford Vision, where are we?' - Thursday 29th & Friday 30th September - This conference considers the achievements made in terms of the overall vision for mental health and learning disability, and most importantly acknowledges the recommendations still to be addressed, in order to achieve radical reform and modernisation. For more information and to book your place see here.
Consultation - Better Care Closer to Home (Derbyshire) - A review of people’s needs and current services in North Derbyshire found a number of areas where care could be better. This consultation is looking at the following areas: 
  •  Community hospital services for older people with dementia (also known as ‘older people’s mental health’)
  • Those recovering in a community hospital bed after an accident or illness requiring inpatient treatment at an acute hospital (also known as ‘community bedded care’). 
    For more information and to respond please see here. 
This consultation closes on 5th October 2016.
Sensory Spectacle - FEEL IT - 3rd November - Reading Sensory Spectacle provide sensory installations that allow participants the opportunity o put themselves in the situation of how it might feel to have a sensory processing difficulty.
Places can be booked on their website or by emailing them at
Job vacancies
ARC Membership includes free job listing on our website. We are currently advertising the following positions: 
To view any of our Members' current vacancies, please visit our Vacancy Listing Page here
  • Lifeworks - Learning Support Assistant, Dartington
  • Lifeworks - Day Team Leader, Dartington
  • Lifeworks - Night Team Leader, Dartington
  • Lifeworks - Support Worker, Dartington
  • Orchard Vale Trust - Support Worker, Shepton Mallet
  • Orchard Vale Trust - Support Worker, Midsomer Norton
  • Robert Owen Communities - Support Worker, Exeter
  • Robert Owen Communities - Support Worker (Dance), Paignton
  • Robert Owen Communities - Male Support Worker, Totnes
  • Robert Owen Communities - Waking Nights Support Worker, Newton Abbot
  • Reach - Finance Manager, Southwell
  • Nottingham Community Housing Association - Bank Care Assistant, Nottingham
  • Nottingham Community Housing Association - Catering Assistant, Nottingham
  • Nottingham Community Housing Association - Receptionist/Clerical Assistant, Nottingham
If you are an ARC member and would like us to advertise your job vacancies here and on our website, please email
We hope you enjoyed the latest edition of Real People. If you have a story you would like to promote or comment on, please get in touch with our team.
Email Us
Email Us
Copyright © *2016* *Association for Real Change*, All rights reserved. This publication is sent to you by ARC England, part of ARC UK which is a national charity with offices in Scotland and Northern Ireland. 

unsubscribe from this list    update subscription preferences