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ATTN: Tactacam REVEAL GEN 1  Users (DOES NOT APPLY TO REVEAL X)

As we continue to grow and adapt to handle what is now over 10 million photos each and every day we are transitioning our servers over to a more robust network  on September 12th 2021. Prior to this transition it is imperative to make sure your Reveal (Gen 1) camera is running the most up to date firmware. To ensure you have the most up to date firmware CLICK HERE. The firmware version should read (Ver: R1.0 3MR3RCwB506). 
 
After September 12th 2021, if you have not updated your Reveal’s (Gen 1) firmware, they may not be able to connect to the network properly and therefore possibly delaying your service. It only takes two minutes to update your camera and they can be done with a single SD card. Instructions to updated your firmware can be found HERE.
 
Additionally, as part of the update we have also added the following features: HD download request (additional fees may apply), improved communication from camera to APP, trigger speed, Battery management, SD Looping and more reliable cell connection for you to enjoy on your Reveal Gen 1 cameras.

 

Thank you,

The Tactacam Team
FIRMWARE UPDATE INSTRUCTIONS
HOW TO UPDATE YOUR REVEAL CELL CAM
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