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News from Toronto Community Housing  |  December 2014

A Message from Greg Spearn, President and CEO (Interim)


Toronto Community Housing is ending 2014 as a stable company positioned for success. In 2015 we are fully funded for a $175-million capital program to repair and upgrade our homes to improve quality of life for residents. We will also invest in our people so we can increase service levels, improve supports for vulnerable residents, and be better at what we do by delivering the most value we can.  

We are where we are because of—and thanks to—the outstanding performance of our employees in 2014. Over the past year we strengthened our processes and systems to support ramping up our capital repair program—and deployed those dollars effectively and efficiently. We made business improvements that are generating significant savings and increasing services to residents.  And through our many partnerships, existing and new, we continued our efforts to open doors to opportunities for our residents.

To all our partners and stakeholders, thank you for your support in 2014. We wish you all the very best this holiday season and look forward to working with you in 2015.

Greg 
2014 in Pictures

Investing in our residents

The Board of Directors approved Toronto Community Housing's budget for 2015 at its December 16th meeting. The budget increases our spending on capital repairs to address the growing needs facing our buildings across the city, while also investing in residents to improve service delivery and provide support for vulnerable residents.

Highlights from the 2015 Budget:
  • Increasing capital repair spending to $175 million
  • Investing $8 million in our Participatory Budgeting program, to allow us to work with residents to deliver on community priorities
  • Upgrading common areas to improve accessibility by investing $3.5 million and an additional $3 million for in-suite accessibility upgrades
  • 1,199 replacement rent-geared-to-income (RGI) units under construction or in design in Revitalization communities
  • $6 million investment to address the backlog of MLS repairs
  • Adding 60 frontline staff to improve service for residents, and to help vulnerable residents by connecting them with health and community support
Learn more about the 2015 budget by visiting our website.
A Year in Photos: 2014

2014 in review


As 2014 comes to an end, Toronto Community Housing is celebrating a banner year.  Highlights from 2014 include: For more on our accomplishments in 2014, see the backgrounder on our website.

New Councillor Directors appointed


Toronto City Council recently appointed four City Councillors to the Toronto Community Housing Board of Directors. 

The councillors appointed are:
  • Councillor Ana Bailão, Ward 18 Davenport
  • Councillor Raymond Cho, Ward 42 Scarborough-Rouge River
  • Councillor Joe Cressy, Ward 20 Trinity-Spadina
  • Councillor Frank Di Giorgio, Ward 12 York South-Weston (mayor’s designate)
See our website for a statement from Board Chair Bud Purves on the appointments.

Holiday hours of operation


Toronto Community Housing offices will be closed for the statutory holidays on December 25 and 26, 2014, and on January 1, 2015. For immediate assistance, residents can contact the Client Care Centre 24/7.  Client Care can be reached by calling 416-981-5500 or, for non-urgent issues, by emailing help@torontohousing.ca.
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