We have been working with the local NHS England Area Team, Clinical Commissioning Groups and other local Healthwatch to take real steps to securing better GP access for Surrey residents. Read more
Healthwatch England update
Patient discontent with health and care 'being masked' by fear of complaining
Chief Executive of Healthwatch England, Katherine Rake spoke to the Independent about our research into complaints, which shows that a quarter of people would not complain - even if they were suffering or in pain.