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Who's the #CatererMotivator this week?
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The NCASS 
Caterer Motivator
Mango Rays
Recently we've been getting to know Penny Bailey, owner-operator of Mango Rays and NCASS member since 2011. She's a very charitable lady!
Why is Mango Rays the #CatererMotivator this week?
Their charity work is really admirable and Penny sent our copywriter Grace a t-shirt in the post. Turns out we’re very responsive to presents.

Penny! Tell us about your charity work.
At every event we’re trying to raise money for our two nominated charities: Macmillan and the Born Again children’s home in Mobasa, Kenya. Last year we did a sponsored 10k, ran our #BarkingBad campaign, held chilli juice drinking competitions and got customers to pay £1 to write and hang a wish on our Christmas wishing tree.

That's fantastic. Do you use social media to market your business?
Yep, we run competitions on Twitter and Facebook and get great response from customers and traders, and RTs from NCASS!

Always here to RT! What makes a successful event caterer?
Investing time in your staff, staying ahead of the Joneses, being sociable, being flexible, reading the NCASS magazine and never staying still! 

Great answer. And how can relationships with councils help traders?
Our beautiful relationship with Manchester City Council has ended up with us working on some very prestigious events. It's definitely worth getting to know your local council!
What can you learn from Mango Rays?
Food from a happy trader makes customers feel warm and happy, and it also makes them more likely to give to a charitable cause. 

Tips for your business:
  • Invest in your staff with time and training - it'll help you retain them.
  • Spend time getting to know your local council - you never know how helpful they can be...
  • Read NCASS's Catering Quarterly magazine cover to cover!
  • Include @NCASS_UK in your tweets and we'll retweet you.
For more tips & advice check out this marketing guide for mobile caterers.
Other articles you may find useful:
Starting up and running a business
Improving your business
#CatererMotivator
#CatererMotivators are members of the association picked by staff here at NCASS. Unfortunately we will not accept bribes or food-tasters - Well, we might, but it won't guarantee you'll be featured...

If you'd like to learn more about NCASS membership, take a look here
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