In this weekly series, we'll highlight one question from the Support Driven Slack. The question will be posted in the #Weekly-question channel-- join the conversation by responding with your feedback or by replying to this email!
Here's this week's question from Colin Flanigan: "Does your company provide “priority” or “enterprise” support offerings for your highest paying customers? If so, what do you provide? If not, why not?"
If you've ever wondered what it takes to make remote work, work - we have a webinar for you.
Support Driven Leadership Summit, September 25-27 at HubSpot HQ in Cambridge, Massachusetts, is a conference that brings leaders in customer support, customer success, and operations together to help you become a better leader.
WHO WE ARE: ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups — from presidential […]
We’re Holding Out For a (Support) Hero Here at Simplero we tell our customers, “You don’t have to hire a tech whiz to skyrocket your online business”. That’s because our Support team is full of tech whiz’s like you! Not tech whiz like I can read code (although bonus points if you do) – we’ve […]
Your Mission, Should You Choose to Accept: Join our passionate team of top-notch engineers to solve a real-world problem, and help people spend less time managing expenses and more time pursuing their real goals. As we revolutionize the way people manage their expenses, being part of the Expensify team means building the easiest, fastest, and most […]
Your Mission, Should You Choose to Accept: Join our passionate team of top-notch experts to solve a real-world problem, and help people spend less time managing expenses and more time pursuing their real goals. As we revolutionize the way people manage their expenses, being part of the Expensify team means building the easiest, fastest, and most […]
Do words like inquisitive, creative, and analytical describe you? Are you known for your listening ear? Can you take customer feedback and engineer ingenious solutions? Are you enthusiastic about implementing machine learning technologies? If you have answered yes to at least three of those questions, our sales engineer role may be the one for you. […]
The Support Driven Community newsletter goes out every week to customer support pros just like you!
Inside this amazing email, you'll have links to all the interesting chats during the week. We'll also throw in some articles that caught our eye. And to round it out, we'll have a section of fun stuff. You like fun stuff, right?
One more thing - make sure to send us any useful links that you think our growing community would love to hear about. We'll get them included in next week's edition! You joined because you're interested in growing as a support pro!