Copy
View this email in your browser
The Central West LHIN is pleased to publish the September 2016 edition of  Working Together for Healthy Change, highlighting work, events and resident stories that support the LHIN's Integrated Health Services Plan (IHSP).

Highlights...
Ontario is the first jurisdiction in Canada to provide the shingles vaccine free of charge, saving eligible seniors approximately $170 and helping them stay healthy. Read more...
Patients First: Action Plan for Health Care and the Patients First Act (proposed)... improving health care experiences and healthy outcomes. Find out more... 
Providing better health and well-being for all... a spotlight on Health Quality Ontario's new Health Equity Plan. Find out more
 
Learn more about the new Peel Memorial through the latest issue of Osler’s Progress Peel newsletter. Find out more...

In this issue... 

  In the News
  • Ontario Making Shingles Vaccine Free for Seniors...First-in-Canada program will save seniors money and support healthy aging. Read more... 
  Feature
  • Patients First: Action Plan for Health Care and the Patients First Act (proposed)... improving health care experiences and healthy outcomes. Find out more...
  • Learn more about the new Peel Memorial through the latest issue of Osler’s Progress Peel newsletter.  Find out more...
  Announcements 
  • Central West LHIN welcomes Kimberley Floyd to the team as Senior Director, LHIN Transition
  • Central West LHIN bids farewell to Patrick Boily, French Language Services Coordinator and Indigenous Health Lead
  Healthy Change in Action
  • Health Links... Enriching the Patient Experience - Cynthia's Story
  Build Integrated Networks of Care
  • Health Links and Primary Care... e-Consultation: Providing family physicians and patients with timely access to specialty care
  • Telehomecare... Successful Regional Telehomecare Program looks to expand services
  • Mental Health and Addictions... Introducing the new CMHA Peel "Dufferin"
  Drive Quality & Value
  • Improve the Patient Experience... Wait List Management and Monitoring Project improves wait times for Central West LHIN patients 
  • Population Health... Providing better health and well-being for all... a spotlight on Health Quality Ontario's new Health Equity Plan
IN THE NEWS 





Ontario Making Shingles Vaccine Free for Seniors
...First-in-Canada program will save seniors money and support healthy aging. Read more... 

 
FEATURE 

Patients First: Action Plan for Health Care and the Patients First Act (proposed)... improving health care experiences and healthy outcomes. Find out more...
 

UPDATE - Peel Memorial Centre for Integrated Health and Wellness | When William Osler Health System’s (Osler) Peel Memorial opens in February 2017, the community can look forward to a new kind of health facility; an outpatient hospital designed to not only treat illness and injuries, but also to help people stay well, manage their illness or disease, and learn about things like fitness and healthy diets. Learn more about the new Peel Memorial through the latest issue of Osler’s Progress Peel newsletter. Ask questions or sign-up to receive regular updates about the new Peel Memorial by email at public_relations@williamoslerhs.ca

Top
  ANNOUNCEMENTS



Central West LHIN Welcomes New Senior Director, LHIN Transition
 - The Central West LHIN is pleased to announce that Kimberley Floyd will be joining the Central West LHIN on secondment from the Central West CCAC, as Senior Director - LHIN Transition, effective October 1, 2016. 

Ideally suited to lead the transition, Kimberley is well known across the Central West LHIN as Director Patient Care Services with the Central West CCAC, and brings over 20 years of health care experience to the role including the home and community care sectors (Central West and Toronto Central CCACs), acute care, and rehabilitation

Kimberley has a Bachelor of Social Work from Ryerson University, and a Masters of Health Science, Health Administration from the University of Toronto. She is a passionate and dynamic transformational health care leader who has demonstrated achievements in driving innovative models of care working in partnership across the continuum. Well respected and with a strong reputation of innovation and delivering results, please join us in welcoming Kimberley to the Central West LHIN. 



Central West LHIN Bids Farewell to Patrick Boily - After more than three years as a valued member of the Central West LHIN team, Patrick Boily is taking on a new and exciting role as Manager of Policy and Stakeholder Engagement with the Ontario Community Support Association (OSCA).
 
In his time with the LHIN, Patrick led community engagement processes that resulted in the creation of the Coalition for Peel Francophone Seniors and the Central West LHIN and Mississauga Halton LHIN Indigenous Health Advisory Circle; designed and implemented a multi-year Indigenous Cultural Competency Program for Central West LHIN staff and local Health Service Providers; ensured the execution of Health Service Providers’ French Language Services Yearly Implementation Plans; chaired the French Language Services Core Action Group and co-chaired the Peel Francophone Families Committee.  In addition, Patrick assumed the lead for other local LHIN initiatives.  Acting as both French Language Services Coordinator and Indigenous Health Lead, Patrick has shown a devout commitment to placing the health care needs of both Francophone and Indigenous residents first. 
 
Please join us in thanking Patrick for his important contributions to the local health care system.


Top

  HEALTHY CHANGE IN ACTION

Health Links – Enriching the Patient Experience - Cynthia's Story | Submitted by Karina Johnson, Health Link Resource Coordinator, North Peel Family Health Team, with contributions from Clinton Baretto, Nurse Practitioner

John had become the primary care giver for his aging mother of 94 years, "Cynthia", who had previously been cared for by other relatives in rural Ontario but now needed a family physician in the local Brampton area.  Prone to frequent hospital visits,  John was overwhelmed on where to begin and how to organize his mother’s health care needs and, as his mother was settling in to her new environment he realized she needed more support than he had originally thought.  John turned to his primary care physician who accept his mother as a patient. 

Cynthia's had multiple afflictions affecting her daily life. Spending most of her time in bed, she lacked the motivation to perform the most basic of daily tasks, and rarely engaged with people outside of the family.
 
Working together, Karina Johnson -  Health Link Resource Coordinator at the North Peel Family Health Team and Clinton Baretto - Nurse Practitioner worked together with Cynthia and her family to create a tailored care plan which included both goals and actions on how to achieve them. Karina was able to provide assurance and encouragement on what achievements Cynthia and her family had made up to that point, and put forward options for additional supports including a personal support worker, friendly visitor service and pharmacy consultation to further optimize care for Cynthia, John and the entire family. 

John was thankful there was a person he could call on to help him navigate the health care system, and who could invariably motivate his mother to live a more fulfilling life. This collaborative approach to tailored care in a complex situation has resulted in improved care, resources and support for both patient and caregiver, neither of whom now feel alone and unsupported by the health care system.

Top

Share Your Story! 
Are you and/or your organization making healthy change happen doing something exceptional to place the needs of people and patients first? Share your story today (click here), and look for it to appear in an upcoming edition. 
  BUILD INTEGRATED NETWORKS OF CARE
Health Links and Primary Care... e-Consultation: Providing family physicians and patients with timely access to specialty care | An eConsult occurs when a requesting clinician sends a question electronically to a specialist.

It can be a simple question (e.g. about a drug dosage) or a more complex question following an initial assessment by the requesting clinician (e.g. asking for a virtual dermatology assessment and providing images of the patient).  eConsults may avoid the need to send a patient to a specialist for diagnosis or treatment. An eConsult differs from   an eReferral in that the patient does not have to visit the specialist in person.

Central West LHIN physicians are now able to participate in eConsult through the expansion of the eConsult Provincial project. Activities are underway to identify and engage primary care providers within the Central West LHIN to implement the eConsult solution.


Telehomecare... Successful Regional Telehomecare Program looks to expand servicesThe Regional Telehomecare (THC) program has enrolled 1,992 patients into the program, and currently 263 patients are being monitored. 

Provincially, Ontario’s THC program for Congestive Heart Failure (CHF) and Chronic Obstructive Pulmonary Disease (COPD) has demonstrated consistent outcomes with greater than 50% reductions in hospital
Emergency Department and Inpatient visits for over 9,000 patients. Locally, the regional program continues to expand its reach by building on the integration of THC in Assisted Living settings, and working with William Osler Health System (Osler) to appropriately transition patients with COPD into the community.


Mental Health and Addictions... Introducing the new CMHA Peel "Dufferin" | At its recent Annual General Meeting, CMHA Peel was pleased to  announce adoption of its new name - CMHA Peel Dufferin - appropriately reflecting the transfer of Dufferin County mental health and addictions services earlier this summer.

This transfer is one of the most important changes in the organization this year. It will help ensure equitable mental health services across the Central West LHIN, will give residents better access to services like brief intervention and community-based addictions services, and will begin to standardize the delivery and access to programs like Case Management, Court Support and other core services.

When combined with expansion into Rexdale, West Woodbridge and North Etobicoke, this completes CMHA Peel Dufferin's strategic goal of providing services across the Central West LHIN.

To view a copy of the 2015/2016 CMHA Peel Dufferin Annual Report, please
click here
 
 
   DRIVE QUALITY & VALUE

Improve the Patient Experience... Wait List Management and Monitoring Project improves wait times for Central West LHIN patients | Earlier this year, the Central West LHIN initiated discussions between William Osler Health System (Osler) and Access to Care at Cancer Care Ontario, with the objective of reviewing and auditing surgical wait lists at Osler to accurately reflect demand related to unilateral hip and knee replacement surgery and cataract surgery. Having recently concluded, the project successfully attained its objectives which focused on: 
  • cancelation/removal of open cases that were no longer valid
  • confirmation that Surgeons’ Offices were using the correct wait list entry codes
  • identification of open cases that were outliers to determine follow-up action with Surgeons’ Offices
  • in conjunction with Surgeons’ Offices, establishing a scheduled process to validate and attest to the accuracy of wait lists by wait time priority and to provide on-going education for auditing wait lists. 
The following table highlights the positive changes in wait list cases across the three surgical services over an approximate three month period, resulting in a 35% reduction in overall  wait list volume:

          

Top
  Demonstrate System Leadership

Population Health... Providing better health and well-being for all... a spotlight on Health Quality Ontario's new Health Equity Plan | A health system with a culture of quality is one that is safe, effective, patient-centred, efficient, timely and equitable.

These six dimensions described by the Institute of Medicine (IOM) have been adopted by Health Quality Ontario as part of its overarching quality framework, described in its report entitled
Quality Matters: Realizing Excellent Care for All.

Overall, Ontario has made great strides in improving the quality of care for people and their health outcomes, and the system has done considerable work to advance the first five dimensions of a quality health system. However, the dimension of equity has not received as much focus as the others, partly because it is complex and not well understood. It is increasingly clear that this dimension of quality requires significantly more attention.

You cannot have a high-quality health system without equity. Health equity allows people to reach their full health potential and receive high-quality care that is fair and appropriate to them and their needs, no matter where they live, what they have, or who they are. Health care equity, a sub-set of health equity, relates to role the health system plays in providing timely and appropriate care. In Ontario, disparities for both health and health care equity exist and are often intertwined.

We know that opportunities for optimal health vary among populations, that not everyone has ready access to high-quality care, and that many individuals living in Ontario do not have the resources required to build and maintain optimal health. People not getting access to the health care they need can result in poor health and a poor quality of life. It also can impact family, friends and caregivers who support those who are unwell, often with little recognition or support. In addition, it can cost the system through the persistence of avoidable illness.

A quality health system is one that reflects all of the dimensions of quality, including equity. It is a system that provides good access, experience and outcomes for all Ontarians. To support this, Health Quality Ontario has developed a 
Health Equity Plan to embed equity into its own work and to encourage providers, system leaders and planners to make it prominent in their thinking, discussions and planning as they build a system that is safe, effective, patient-centred, efficient and timely.

Health Quality Ontario’s Health Equity Plan lays the groundwork for an ongoing collaboration with all partners to develop a more equitable health system. Equity is one of six key dimensions of quality because it matters. It matters a lot. You cannot have a high-quality, sustainable system that is only effective for some – it needs to be effective for all. Health Quality Ontario looks forward to working closely with all health partners to advance the equity agenda.


Top
Together, making healthy change happen!
 
The Central West Local Health Integration Network (LHIN) plans, funds, integrates and monitors local health care services for the communities of Brampton, Caledon, Dufferin County, Malton, north Etobicoke and west Woodbridge. For more information on the Central West LHIN please contact Tom Miller, Director Communications and Community Engagement – tom.miller@lhins.on.ca - or visit www.centralwestlhin.on.ca.

Our email address is: centralwest@lhins.on.ca

Copyright © 2016, Central West Local Health Integration Network, All rights reserved. 






This email was sent to tom.miller@lhins.on.ca
why did I get this?    unsubscribe from this list    update subscription preferences
Central West Local Health Integration Network (LHIN) · 8 Nelson St W · Suite 300 · Brampton, ON L6X 4J2 · Canada

Email Marketing Powered by Mailchimp