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The Central West LHIN is pleased to publish the December 2016 edition of  Working Together for Healthy Change, highlighting work, events and resident stories that support the LHIN's Integrated Health Services Plan (IHSP).
Highlights...
Patients First Act Creates More Integrated Health Care System Across the Province...
Find out more
MOVING IN... William Osler Health System gets the key's to the Peel Memorial Centre for Integrated Health and Wellness... Find out more
Ontario investing in Central West LHIN Hospitals... Find out more
2017 Central West LHIN Inaugural Quality Awards | Call for submissions... Find out more
2015-2016 Central West LHIN Annual Report, now available for download ... Click Here
The Central West Palliative Network Annual Conference | Promoting Excellence in Palliative Care... Read more  
Central West LHIN Governance and Leadership Forum | Placing patients first... 
Find out more

In this issue... 

  In the News
  • Ontario Passes Legislation that Delivers Better Health Care for Families Patients First Act Creates More Integrated Health Care System Across the Province
  • Ontario Improving Access to Care in Central West LHIN Hospitals | Ontario is improving access to care in hospitals across the Cenral West LHIN, helping to reduce wait times and support increased access to services that patients and families rely on. 
  • Ontario Introduces Legislation To Prevent Sexual Abuse of Patients | Protecting Patients Act Would Ensure Health and Safety of Patients and Families
  Feature Article
  • Moving In... William Osler Health System gets the keys to the Peel Memorial Centre for Integrated Health and Wellness
  Healthy Change in Action
  • The Central West LHIN 2015-2016 Annual Report
  • Cardiac Care at Osler... Garvin's Story
 
Announcements / Appointments
  • Central West LHIN Welcomes Neil Davis to the Board of Directors
  • Headwaters Health Care Centre announces Stacey Daub as new President and CEO
  • Central West LHIN Welcomes Sharanjeet Kaur as new Director of Decision Support and System Flow
  • Central West LHIN Welcomes Dieufert Bellot will be joining the Central West LHIN team in the role of French Language Services Coordinator and Indigenous Health Consultant
  • Palliative and End of Life Care... the Central West Palliative Care Network Annual Conference
  Drive Quality & Value
  • Improve the Patient Experience
             Bridging the Gaps, Improving the health care system by integrating the patient experience...
             the Central West LHIN Governance and Leadership Forum
  • Quality and Innovation              
              The 2017 Central West LHIN Inaugural Quality Awards

IN THE NEWS 







Ontario has passed legislation that will help patients and their families obtain better access to a more local and integrated health care system, improving the patient experience and delivering higher-quality care.

The Patients First Act will help ensure patients are at the centre of the health care system. Once fully implemented, changes supported by the new legislation will:

  • Improve access to primary care for people in Ontario, including a single number to call when they need health information or advice on where to find a new family doctor or nurse practitioner.
  • Improve local connections between primary care providers, inter-professional health care teams, hospitals, public health and home and community care to ensure a smoother patient experience and transitions.
  • Streamline and reduce administration of the health care system and direct savings into patient care.
  • Enhance accountability to better ensure people in Ontario have access to care when they need it.
  • Formally connect Local Health Integration Networks (LHINs) and local boards of health to leverage their community expertise and ensure local public health units are involved in community health planning.
  • Strengthen the voices of patients and families in their own health care planning.
  • Increase the focus on cultural sensitivity and the delivery of health care services to Indigenous peoples and French speaking people in Ontario.

Ontario will continue working with French language health leaders, First Nations, Métis, Inuit and urban Indigenous partners and health providers to ensure their voices are heard, in particular with respect to equitable access to services that meet their unique needs. The province will also continue to work with health care partners across the system, as well as patients, families and caregivers to ensure that patients have reliable, efficient access to the health care services they depend on every day.

The Patients First Act is an important step forward in the government's plan to build a better Ontario through its Patients First: Action Plan for Health Care, which provides patients with faster access to the right care; better home and community care; the information they need to live healthy; and a health care system that is sustainable for generations to come.

For more Infomration: 

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Ontario Improving Access to Care in Central West LHIN Hospitals Province increasing investment in hospitals to support patients and families




Ontario is improving access to care in Central West LHIN hospitals,  helping to reduce wait times and support increased access to services that patients and families rely on. Specifically, Central West LHIN hospitals will receive $6.3 million more this year, to improve access to care and reduce the length of hospital stays for patients and families.

Recently announced in the 2016 Ontario Economic Outlook and Fiscal Review, the new investment from the province ensures that all public hospitals in Ontario have received, at a minimum, a two per cent increase to their base funding this year. Additional funding has been provided to hospitals to support population growth and changing health care needs in their communities.

“Hospitals in the Central West LHIN are among the busiest in the province, with Brampton Civic Hospital’s Emergency Department being the busiest in the county. Given its rapidly growing and aging population, continued investment in Central West LHIN hospitals is both relevant and appropriate, placing the needs of patients and their families first.” 
Maria Britto, Chair, Central West LHIN Board of Directors
 
Improving access to hospital services is part of the government’s plan to build a better Ontario through its Patients First: Action Plan for Health Care, which provides patients with faster access to the right care; better home and community care; the information they need to live healthy; and a health care system that is sustainable for generations to come.

For more information: 

Ontario Introduces Legislation To Prevent Sexual Abuse of Patients | Protecting Patients Act Would Ensure Health and Safety of Patients and Families


Ontario has introduced legislation that would, if passed, further protect patients in Ontario and keep them healthy, including strengthening and reinforcing Ontario's zero tolerance policy on sexual abuse of patients by any regulated health professional. Read more... 

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FEATURE ARTICLE

Moving In!  William Osler Health System Gets the Keys to the New Peel Memorial Centre for Integrated Health and Wellness | Osler celebrates the end of construction on Peel Memorial 

William Osler Health System (Osler) celebrated the most momentous milestone to date in the journey toward the opening of the new Peel Memorial Centre for Integrated Health and Wellness. Joined by the Honourable Eric Hoskins, Minister of Health and Long-Term Care, MPP Vic Dhillon (Brampton West), MPP Harinder Malhi (Brampton-Springdale), MPP Amrit Mangat (MPP Mississauga Brampton-South) and other dignitaries and donors, Osler recognized the end of construction on the new outpatient hospital, and looked ahead to the public opening in February 2017.

“This is an exciting time for the people of Brampton and the surrounding area. The new Peel Memorial is giving us a chance to lead the way in the province, serving as a state-of-the-art outpatient hospital that will meet the increasing health care needs of our families, while changing our health system by focusing on health, wellness and prevention of illness and chronic disease.”

Vanita Varma, Chair, William Osler Health System Board of Directors

Peel Memorial will focus on treatment of patients who do not require an overnight stay in hospital. It will offer an extensive number of specialty and day clinics, health services and programs focused on the unique needs of seniors, children, people requiring mental health services, and individuals living with chronic conditions such as diabetes or asthma.

“A new and innovative approach to the delivery of health care services, Peel Memorial Centre for Integrated Health and Wellness truly represents the vision and support of an entire community. Today is their day. Today is about those who will benefit from the offerings of this impressive new facility." 

 
Maria Britto, Chair, Central West LHIN Board of Directors
VIDEO: Take a Virtual Tour of the new Peel Memorial Centre for Integrated Health and Wellness
VIDEO: Learn more about the Urgent Care Centre at the new Peel Memorial Centre for Integrated Health and Wellness 
Main service areas at the new Peel Memorial include:
  • Outpatient Procedures/Day Surgery – including cataract and arthroscopic surgery, and minor gynaecology procedures.
  • Chronic Disease Management – education and support to help people with chronic health issues (e.g., diabetes, cardiovascular or kidney disease) to manage their condition.
  • Community Mental Health and Addictions Services – including an eating disorders clinic, addictions counselling, and seniors’ behavioural support.
  • Specialized clinics – for prenatal education, maternal and newborn care, gynaecological and obstetrical services, and services for children and adolescents.
  • Seniors’ Wellness – geriatric assessment clinics, preventative care, and rehabilitation services, all focused on maintaining independence.
  • Diagnostic Services – including x-ray, mammography, ultrasound, CT scans, bone mineral density tests, and laboratory services.
  • A Dialysis Unit – with the capacity to accommodate up to 36 patients a day.Community Mental Health and Addictions Services – including an eating disorders clinic, addictions counselling, and seniors’ behavioural support.
For times when it’s not an emergency, but it really can’t wait, Peel Memorial will also provide residents of the Central West LHIN will also soon have a new, close-to-home health care option – the Urgent Care Centre Open from 8:00 a.m. to 10:00 p.m. 365 days of the year, the UCC will be staffed with highly-skilled physicians and staff, and equipped with high-tech diagnostics. 
How will I know? |One of the questions we hear most is “How will I know when to go to the Urgent Care Centre and when should I go to an Emergency Department?”
 
If in doubt, we advise the public to go to their nearest emergency department or call 911. This is especially important for individuals who have chest pain, shortness of breath, dizziness, numbness or weakness in their arms or hands, or stroke symptoms. “For life-threatening injuries or illnesses, the Emergency Department is the most appropriate place,” stresses Dr. Oscar Karbi, Chief of Emergency Medicine at Osler. “Otherwise, if [the person] feels well enough to drive, or to have a family member take them there, the UCC is a very good choice.” 
 
What if I go to the UCC but need emergency care? |We’ve got that situation covered. If someone shows up at the UCC with a life- or limb-threatening condition, the emergency-trained physicians and staff will stabilize them and arrange an ambulance transfer to the Emergency Department at Brampton Civic or Etobicoke General hospitals. All three facilities are part of Osler, so the patient’s health record will go with them and the transition will be swift and smooth.
At Peel Memorial, partnerships with other leading health organizations and complementary health providers will make it easier for patients to get the care they need, when and where they need it most.

With Phase one of the project focusing on outpatient-based care, Phase two and an overlapping partnership phase at Peel will add inpatient beds and providers for even greater access to services. With Peel directly connected to a tertiary acute hospital at Brampton Civic Hospital, these two facilities will also work seamlessly in increasing access to the services needed by the community.


For more information about the new Peel Memorial, visit www.williamoslerhs.ca.

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  HEALTHY CHANGE IN ACTION

Central West LHIN 2015-2016 Annual Report | Together, Making Healthy Change Happen

The Central West Local Health Integration Network (LHIN) is pleased to present its 2015-2016 Annual Report (AR 2015/16), showcasing progress and achievements made during fiscal year April 1, 2015 through March 31, 2016.

Together, Making Healthy Change Happen takes its title from a shared sense of responsibility. It reflects an understanding and acceptance that by working together, as a collaborative team of health service providers (HSPs), community partners, residents and the LHIN organization, we can do so much more to bring about “healthy change” across the local health care system.


Both residents and health care professionals alike place a high value on their health care system, and the need for it to be responsive to local communities. The Central West LHIN thanks the many HSPs, community partners and local residents who have actively engaged in helping to bring about healthy change across their local health care system.

With system building there will always be room for improvement. Nevertheless, the local health care system is further ahead today than when the Central West LHIN was first established a decade ago. Let there be no doubt, the LHIN is up to the challenges that lie ahead.

Download your copy of the Central West LHIN 2015-2016 Annual Report here.

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Cardiac Care at Osler... Garvin's Story
VIDEO: Click Here
Share Your Story! 
Are you and/or your organization making healthy change happen doing something exceptional to place the needs of people and patients first? Share your story today (click here), and look for it to appear in an upcoming edition. 
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ANNOUNCEMENTS / APPOINTMENTS

Central West LHIN Welcomes Neil Davis to the Board of Directors

Maria Britto, Chair of the Central West Local Health Integration Network (LHIN) Board of Directors, is pleased to announce the appointment of Neil Davis as Director to the Board. This three-year appointment was made by the Lieutenant Governor in Council and endorsed by the Minister of Health and Long-Term Care, the Honourable Dr. Eric Hoskins on November 28, 2016.

“I am very pleased to welcome Mr. Davis to the Central West LHIN Board of Directors. A strong
addition, Neil brings specific experience and skills which complement and add significant
value to the current board members’ wealth of expertise.” 
Maria Britto, Central West LHIN Board Chai

A graduate of Queen’s University Law School, Mr. Davis has been a practicing lawyer since his call to the bar in 1983, and from 1989 as partner of Davis Webb LLP of Brampton.  As a leader, and champion for the residents of Brampton and surrounding communities, Mr. Davis has a demonstrated track record of volunteerism, particularly within the health care sector, having served as a Member of the William Osler Health System Board of Directors (Vice Chair 2009), Co-Chair of the Peel Memorial Hospital Corporate Fundraising Campaign, and Founding Member of the Supportive Housing in Peel (SHIP) Board of Directors.
 
Ready to work at helping to achieve better integrated health care for residents in the Central
West LHIN, Mr. Davis has been recognized for his commitment to community service as a recipient of both the Queen’s Jubilee Medal and William Osler Kay Blair Community Service Award (2014).


The Central West LHIN’s highly engaged and well respected Board of Directors includes:  
  • Maria Britto, Board Chair
  • The Honourable John McDermid, P.C., Vice Chair
  • Adrian Bita, Director
  • Suzan Hall, Director
  • Pardeep Singh Nagra, Director
  • Jeff Payne, Director

Stacey Daub Announced as new President & CEO of Headwaters Health Care Centre

Headwaters Health Care Centre’s Board of Directors is pleased to announce that Stacey Daub will join Headwaters Health Care Centre (Headwaters) as President and CEO effective January 30.

Stacey joins Headwaters from the Toronto Central Community Care Access Centre, where she is currently the Chief Executive Officer. She has extensive experience in health care leadership and is known for her inclusive style – engaging patients and staff at all levels in decision-making to build critical partnerships and creating a culture that galvanizes people and organizations.

Stacey succeeds former President and CEO, Liz Ruegg, who retired in August 2016. Headwaters Board of Directors struck a search committee last spring, and led an open recruitment process to find a new President and CEO. Stacey was chosen from a large field of highly-qualified candidates from across the country.

Stacey has an MA from University of Waterloo, an MBA from the Richard Ivey School of Business and has garnered provincial and national recognition including: Top 100 Women of Canada, 20 Faces of Change, National Award for Organizational Leadership in Diversity and Inclusion, and Ministers Medal for Quality Improvement.

Central West LHIN Welcomes Sharanjeet Kaur as Director of Decision Support and System Flow

The Central West LHIN is pleased to welcome Sharanjeet Kaur to the team as Director of Decision Support and System Flow, effective November 28, 2016. 

Sharanjeet joins the LHIN from her current role as Manager of Research, Policy and Planning Built Environment - Public Health Department at the Region of Peel, where she has a successful track record in influencing and advancing public policy and research.

Sharanjeet has a Master of Public Administration (specialties in Health and Not-for-profit sectors) from Queen’s University and a Bachelor of Science Degree (Honours) from the University of Waterloo. She also completed the Central West LHIN - Rotman School of Management Leadership Program in 2015-2016.

Central West LHIN Welcomes Dieufert Bellot as French Language Services Coordinator and Indigenous Health Consultant

The Central West LHIN is pleased to welcome Dieufert Bellot to the team as French Language Services Coordinator and Indigenous Health Consultant, effective December 19, 2016. 
 
With a proven track record in supporting both Francophone and Indigenous communities, Dieufert joins the Central West LHIN from the Central East LHIN where, since 2012, he has held the roles of Planner - French Language Services and Team Lead – Health Equity.  In his time at the Central East LHIN, Dieufert has been a key contributor to a variety of projects that include creation of the Coalition for Healthy Francophone Communities in Scarborough, the development of a Francophone Working Table on Health in Durham Region and notably, the development of a Francophone Adult Day Program in Durham, the first of its kind in the Region.
 
Prior to the Central East LHIN, Dieufert held roles of increasing responsibility including Executive Director for the Centre Communautaire Régional de London/London French Community Centre, and General Coordinator for the French Canadian Association of Ontario in Hamilton.  Dieufert has also taught Professional Communication and Business French at the University of Western Ontario and, has a long history of volunteerism within the Francophone community in the London, Ontario area.
 
Dieufert holds his Masters of Public Administration and Graduate Diploma of International Administration from the Université de Québec – École Nationale D’administration Publique, and his Bachelor of Economic and Agri-Business Management from the University of Guadalajara, Mexico.


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  BUILD INTEGRATED NETWORKS OF CARE

Central West Palliative Care Network Annual Conference 2016 | Promoting excellence in palliative care 




With over 300 delegates in attendance from across the Central West LHIN and beyond, the Central West Palliative Care Network Annual Conference was, once again, a resounding success. 

With opening remarks provided by both Scott McLeod, CEO of the Central West LHIN and Lynn Guerriero, Assistant Deputy Minister, Negotiations and Accountability Management Division at the Ministry of Health and Long-Term Care, the morning's opening keynote address was provided by Nadine Valk, Executive Director, Champlain Hospice Palliative Care Program.  

Throughout the day participants gained valuable insights and skills from speakers who are leaders in the field of hospice palliative care, choosing from a variety of concurrent workshop topics that expanded their knowledge, deepened their understanding, and inspired them to provide high-quality, patient-centred care to clients in their communities.
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   DRIVE QUALITY & VALUE

Improve the Patient Experience
             
The Central West LHIN Governance and Leadership Forum | Bridging the gaps... Improving the health care system by integrating the patient experience




Hearing, understanding and integrating the patient experience of care ... the patient voice... into health system planning, is recognized as being integral to improving quality and value. 

Over 180 attendees recently gathered for the latest Central West LHIN Governance and Leadership Forum, grounding themselves in the Patients First philosophy to understand how they could further integrate the patient voice into their operational activities.

This was one the most successful Forum's to date thanks in large part to the power of storytelling as told by Tony Schettini and Mandy Grewal, two LHIN residents who bravely shared their personal experiences with the local health care system. Resonating with everyone in the room, their stories appropriately set the stage for an informative presentation from Christine Elliott, Ontario's new and first Patient Ombudsman, outlining how her office is helping to improve the patient experience by bridging the gaps; bringing forward the voice of patients and families in areas where their voices might not have been heard and where change is needed.

An interactive fireside chat followed with Christine, Tony, Mandy and Mary Jane McNally, Chief Patient Experience Officer for the Central West CCAC, Headwaters Health Care Centre who brought an operational perspective to the discussion.

Evaluations were extremely positive across all areas, revealing that participants left with a much greater understanding of the Office of the Patient Ombudsman, and the need to engrain the patient experience into their planning and operational activities.

Quality and Innovation              

A celebration of quality and excellence, the Central West Local Health Integration Network (LHIN) is excited to announce a call for submissions is now open for its...
 
2017 Central West LHIN Inaugural QUALITY Awards Healthy Change: Making it Happen
 
These awards will celebrate the achievements of local  teams as they relate to strategic directions and initiatives outlined in the LHIN’s 2016-2019 Integrated Health Service Plan

For more information and/or to apply, please refer to the Application PackageDeadline for submissions... Wednesday, December 14, 2016.  


We look forward to seeing you there! 
Together, making healthy change happen!
 
The Central West Local Health Integration Network (LHIN) plans, funds, integrates and monitors local health care services for the communities of Brampton, Caledon, Dufferin County, Malton, north Etobicoke and west Woodbridge. For more information on the Central West LHIN please contact Tom Miller, Director Communications and Community Engagement – tom.miller@lhins.on.ca - or visit www.centralwestlhin.on.ca.

Our email address is: centralwest@lhins.on.ca

Copyright © 2016, Central West Local Health Integration Network, All rights reserved. 






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