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Medic Mobile Q1 2016 Report

Welcome to our first public, quarterly report! We hope these reports will help the broader community track our progress over time, learn with our team, understand our partners' models, and stay updated on our strategy and products.

Below, we are excited to provide a summary of our delivery to date and introduce some new metrics relevant to our impact. We have also summarized key updates to our products, highlighted partnerships in Asia and Africa, introduced new team members, and shared some recent news highlights.
A Female Community Health Volunteer visits with a family in Nepal.
Photo credit: Lester Ng, Visual Designer
Medic Mobile started 2016 by expanding six programs, launching two new programs, and training and equipping 883 new health workers in the first quarter. This is a 30% increase in health workers reached compared to Q1 2015, and a 126% increase compared to Q1 2014. We are proud to have achieved this growth while supporting an expanded network of partners and health workers.

Delivering for health workers

Since we began our work, Medic Mobile has trained and equipped 13,577 health workers in 23 countries. Of these health workers, 3,100 are currently equipped with legacy and other technology systems and delivering sustained impact. 6,679 health workers are using Medic Mobile's latest tools and also delivering sustained impact – importantly, we have an opportunity to deliver software updates, new uses of our tools, and new products to this network.

Another group of health workers have been equipped for only a period of time, due to an early wave of pilots by partners, projects or partners losing funding, or health workers participating in studies with set end dates. These 3,798 health workers averaged approximately two confirmed years with tools and high-impact use cases between 2011 and 2015. The graphic below provides a breakdown for each of these groups of health workers, including everyone trained and equipped in our programs since Medic Mobile was founded.
Medic Mobile prides itself on learning quickly based on data. Here are a few examples of actions we're taking based on this analysis. First, we will re-emphasize partnership criteria focused on program sustainability. Ideally, we'll find more partners with clear plans to provide long-term improvements in health systems and sustained support for health workers.

Second, we will be tracking new delivery metrics in 2016 – specifically, delivering for the network of health workers already using Medic Mobile's latest tools. Examples include adding nutrition screening to a child health program or upgrading a group of health workers to Medic Mobile's smartphone app. Tracking this progress in addition to the new health workers we're reaching will provide a more complete view of our delivery work and metrics. The key insight is that both types of delivery drive impact.

Finally, we are investing in current partnerships so that health workers are equipped for the long-term. Strategies include helping with system transitions and exploring creative ways to subsidize data and communication costs. Our goal is to deliver for health workers over time. We believe we can improve and sustain systems, working with our partners, while meeting our ambitious goals for reaching new health workers.

Advancing our toolkit

Medic's app for frontline health workers and managers.
Photo credit: David Peter Simon, Designer-in-Residence
In Q1, our product team finished stabilization, configuration, and deployment improvements for our mobile application. We also implemented a new targets tab, providing frontline health workers with real-time feedback on progress and impact.

In the past three months, the product team also designed critical new features, supported a growing network of partners, and implemented updates important for security and reliability of the software.
 
See our updated tools page

Peery Foundation approves $1 million grant

We are thrilled to announce that the Peery Foundation approved $1,000,000 in funding for Medic Mobile through grants over four years. This partnership will support a growth phase for our team, model, and impact. Learn more about the grant here. The announcement was recently covered in TechCrunch.

Supporting cancer screening with Christian Medical College in Vellore, India

Photo credit: Shreya Bhatt, India Country Lead
The growing cancer epidemic is a major public health challenge in India. Rural patients often have long and complex journeys to diagnosis, facing barriers such as a lack of knowledge and understanding among primary health care workers and the general population about cancer prevention, early detection, and cancer symptoms. Medic Mobile has partnered with University of Edinburgh, Weill Cornell Medical College and Christian Medical College,Vellore, to strengthen screening, early diagnosis and treatment of cervical and oral cancer in India using mobile technologies. In February 2016, we began deployment of a mobile phone-enabled system to screen high-risk individuals, refer patients to participating hospitals for biopsy and treatment, and follow up with positive cases to improve health outcomes. Over the course of the project, health workers will use Medic Mobile’s SIM Application to track cervical cancer screening results, oral cancer screening results, confirmation of biopsy at health facility, and confirmation of treatment at health facility. 

Exploring mHealth solutions for cross-border communities in five countries in East Africa

Photo credit: Simon Mbae, Senior Project Manager

Medic Mobile is a partner on the Cross-Border Health Integrated Partnership Project (CB-HIPP), supported by the U.S. Agency for International Development (USAID) with funding from the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR). The five-year project, led by FHI360, is extending quality integrated health services in strategic cross-border areas in the East, Central and Southern Africa (ECSA) region. Medic Mobile’s role in the project is to design and test mobile solutions that increase access to integrated health services at strategic cross-border sites and other select HIV transmission “hotspots” along Eastern, Central and Southern Africa transport corridors, as well as strengthen the long-term sustainability of networked health and HIV/AIDS service delivery points along these corridors. Since October 2015, Medic Mobile has been conducting human-centered design activities to understand all of the users in the CB-HIPP ecosystem. We have led interaction sessions with leadership at national and county levels, health facilities, key populations served by these facilities along the transport corridor, and agencies in the mHealth space. In March 2016, we began planning the initial deployment of our tools for antenatal care coordination and service reporting in communities along the Kenya-Uganda border.

New team members

Manisha Acharya joins our team as our Asia Accountant and Administrator. Manisha is a Chartered Accountant, and previosly worked as an Internal Auditor for MetLife Nepal. She holds a business and accounting degree from Tribhuvan University.
Stefan du Fresne recently joined Medic Mobile as a software developer. Stefan brings a decade of experience developing software for many different industries, including healthcare. In this spare time he dabbles in functional programming, running, and photography.
 
Christabel Ilamaha joins Medic Mobile's regional team in Africa as Administrative Assistant. In this role, Christabel provides administrative support in the office, supporting project operations, HR functions, office management and scheduling, and finance. Previously, she worked with Shelter - Afrique.
Michael Kohn joined the team as our Analytics Product Lead, based in San Francisco. Michael has over 15 years of experience designing, developing, and deploying technology solutions. After receiving his degree in Mathematics from Indiana University, he spent several years as a developer building logistics solutions. Michael also led product development and deployment for immigration solutions.
Simon Mbae recently started as Senior Project Manager at Medic Mobile. Simon joins the team from Amref Health Africa, where he was responsible for the implementation of the organization's eHealth programs in the region for three years. He has a background in public health and health system strengthening.
We are excited to welcome Eugene Rwagasore to the Medic Mobile team. As Tech Lead, Eugene works with our regional team in Africa and supports deployments in francophone regions. Eugene joins Medic Mobile after running his own company, Jurulan, and working with Nyaruka. 
 
Jill Shah recently joined as Partnerships Associate based in NYC. Previously, she worked as a consultant at Vera Solutions, building data solutions for social impact organizations. She was also the Director of Communications for GlobeMed's national office. Jill holds a B.A. in Anthropology from Northwestern University.
Mercy Simiyu has joined our office in Nairobi as Partnership and Communications Manager. Previously, Mercy served as a Public Health Director in Ethiopia. She has worked on mHealth planning in Ethiopia and established clinics for marginalized communities in Kenya. Mercy holds a Bachelor's degree in Public Policy from Seattle University and an MPH from Tulane University.
 
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