Medic Mobile Q2 2016 Report

Josphat Kelli Musyoki, a community health worker in Kenya, with Christine Were from Medic Mobile
Medic Mobile is proud to share our accomplishments from Q2 2016. We focused on supporting partners in Uganda, Kenya, Ethiopia, Senegal, Nepal, and India, while advancing our product and continuing our impact studies.

In this quarterly report, you will find our delivery analysis, product updates, highlighted project activities in Asia and Africa, an in-depth story of a DIY deployment, and introductions to new team members.

Josphat, a health worker in Kenya, is featured in the photo above. Learn more about his story as part of a new series on our website.

Delivering for health workers

In the second quarter of 2016, we delivered for health workers at a new level of scale. Across seven health systems, 1,214 new health workers were equipped with high-impact tools – that's more than double the number of new health workers we reached in Q2 of 2015.

Also in Q2, 1,375 health workers across three large programs received new tools and training, including 500 health workers who were trained on the new Medic Mobile app. Finally, 286 health workers across three programs received targeted refresher trainings. Altogether, we delivered new tools or training for 2,875 health workers in Q2 while supporting a growing network of partners.

Updates from our product team

Estelle Comment, Eugene Rwagasore, and Henok Getachew Alemayehu
In Q2, our product team supported significant scale-up of our new mobile app, improved overall speed and performance, and made it faster and easier to deploy new projects. We also released a big change to our administrative tools, enabling bulk actions within our web app. The team also created and began testing a new messaging gateway – stay tuned for updates!

Medic Mobile's web app now includes a People tab, which shows the people that are most relevant to each user – the health workers that a supervisor manages, or the families that a CHW visits every day. The tab directs users to actionable information based on their role and responsibilities. We are also making progress on new use cases, addressing challenges in nutrition and cervical cancer programs.
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Scaling up with Living Goods in Uganda

Project Manager Fred Njagi conducts a training with Living Goods trainers and staff in Uganda.
In the past year, Medic Mobile worked in partnership with Living Goods (LG) to develop, test, and scale a new mobile app for community health workers. We aim to support thousands of CHWs within LG programs and replication partner programs in Uganda and Kenya. In the past few months, we have made exciting progress towards this goal. After a training-of-trainers by Medic Mobile, LG trainers trained and equipped 905 CHWs across 11 branches in Uganda within 3 months. We also updated the Medic Mobile app to handle large-scale deployments, ensuring technical reliability and sustainability.

The mobile app enables CHWs to accurately assess, diagnose, and treat childhood illnesses in communities, register and track pregnancies, and follow up with clients. The app supports integrated community health systems and integrates with a robust performance management system. Working alongside LG, we aim to help partners replicate this success in other contexts. This project serves as an inspiring example of how mobile tools can be used to support high-quality, door-to-door care within an active, high-impact community health system. Medic Mobile is excited to launch mobile app projects in two additional countries in the coming months.

National-scale surveillance of immunization-preventable diseases in Nepal with the WHO

Medic Mobile’s training in Rasuwa District, where health workers will use basic phones to report suspected cases of immunization-preventable diseases

Vaccination has played a crucial role in reducing deaths of children and mothers from immunization-preventable diseases (IPD) in Nepal. Immunization programs are therefore one of the Nepali government’s highest priorities. The World Health Organization (WHO) has a special program for immunization-preventable diseases in Nepal, WHO-IPD, which carries out the surveillance of vaccine preventable diseases. Previously, the surveillance was conducted through paper-based reporting, and Medic Mobile began a partnership with WHO-IPD several years ago to transition their IPD surveillance to a mobile system for 660 reporting units across Nepal. Now, we are excited to expand our work with the WHO to 735 facilities – expanding the mobile IPD surveillance system to all 75 districts of Nepal. This project represents one of Medic Mobile's longest-running deployments.

Facility-based health workers were trained to use a simple feature phone to send structured SMS to report the suspected cases of IPDs. Field officers and national offices receive reports in real-time, and reports can be accessed through Medic Mobile's secure web app and dashboard. When a potential measles outbreak or acute flaccid paralysis is reported, public health officials are notified automatically and immediately by SMS. WHO-IPD and Medic Mobile conducted the first expansion and update training in June in five reporting units in Rasuwa district.

VMware features ACODEV in Uganda and the DIY toolkit

Medic Mobile is excited to partner with VMware as a key technology partner. At the end of February, a team from VMware visited western Uganda, where ACODEV is using Medic Mobile's DIY toolkit to coordinate maternal health care. The team followed the work of Kikanda Batelemao, a community health worker, as he visited Florence Mbambu, a pregnant woman living more than 35 miles from the nearest health clinic. The result of this visit is a beautiful and detailed look at ACODEV's work and impact through stories, photographs, and a short film. Check it out here.

New team member

We are very excited that Aika Janet Matemu has joined the team as Africa Regional Designer. Aika has managed a variety of health informatics projects in Canada and Kenya, most recently developing and implementing low-cost technology solutions with Jacaranda Health in Kenya. She holds a Bachelor of Science in Computational Biochemistry from Carleton University and Post Graduate Certificate in Health Informatics from George Brown College. Aika is also an Acumen East Africa 2015 Fellow. She has committed her career to building innovations that impact social change.
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