Information Resources for Herefordshire


Welcome to the latest Information Bulletin from Herefordshire Safeguarding Boards and Partnerships. We are now combining Coronavirus (COVID-19) information and other safeguarding related information into one regular bulletin.

Please consider disseminating appropriately across your organisations and networks.
You will also be able to find more on our website

First Virtual Practitioner Forum a great success

More than 60 professionals from across Herefordshire attended the latest in our popular series of free Practitioner Forums on Thursday 05 November 2020, which for the first time was held virtually.

Dr Andy Gill - Assistant Director of Children’s Safeguarding Quality and Improvement opened the event and highlighted the subject of hidden harm and vulnerability in children under one. He reinforced that this is a national issue (see link to BBC News article below), especially during these periods of lockdown where younger children aren’t seen by professionals as often as they would be normally.
The main part of the children's safeguarding focussed session was an opportunity to learn more about the new exciting Herefordshire Safeguarding Children Initiative – ‘Signs of Safety’ (SofS).  Attendees also learned about Herefordshire’s Early Help Service, the Early Help Hub, the Multi Agency Safeguarding Hub (MASH) and childhood obesity in Herefordshire.

Feedback received after the event was excellent with 100% of respondents reporting that their knowledge of the topics covered had increased as a result of attending the event. Slides from the event have been uploaded to our website and are available for anyone who was not able to attend.

Future dates for your diary:
Practitioner Forum – Focus on Adult Safeguarding
Wednesday 16 December
Practitioner Forum – Focus on Case Reviews
Thursday 11 February 2021
Partnership Summit
Wednesday 17 March 2021

Click the link below to read the article on the BBC News website


 is an evidence based programme developed after Dr Suzanne Smith PhD undertook extensive research into the prevention of Abusive Head Trauma. The research suggested that some parents/carers lose control when a baby’s crying becomes too much. Some go on to shake a baby with devastating consequences.

ICON is all about helping people who care for babies to cope with crying.

I – its normal for babies to cry
C – comforting methods can help
O – it’s OK to walk away
N – never, ever shake a baby

This page contains information that you or parents you know may find useful.
  • Infant crying is normal and it will stop! Babies start to cry more frequently from around 2 weeks of age.
  • Comfort methods can sometimes soothe the baby and the crying will stop. Is the baby hungry, tired or in need of a nappy change? Click on this LINK  to download some comfort techniques.
  • It’s okay to walk away if you have checked the baby is safe and the crying is getting to you. After a few minutes when you are feeling calm, go back and check on the baby.
  • Never, ever shake or hurt a baby. It can cause lasting brain damage and death.

ICON is an evidence based programme consisting of brief ‘touchpoint’ interventions that reinforce the simple message making up the ICON acronym. More information on ICON, including Parents Advice and information for Professionals can be found here:
Herefordshire Safeguarding Children Partnership is supporting the resourcing of ICON, and more information will be included in future information bulletins as it becomes available.

Good news story and update around education response in lockdown from Victoria Blackmore, Herefordshire Council's Education Safeguarding Lead 

How did we respond to lockdown and to COVID in general? 

The first thing to note is that we never really ‘shut down’. We did have a couple of weeks where we had key worker children only but after Easter, we soon went to around 20% and built up so we had over 90% of our pupils in by July. In fact, we only had four children we didn’t have into school at all, many managed part-time or full-time attendance. In terms of staffing, we responded to need. Our risk assessment changed on a weekly basis – all children had individual risk assessments and we worked closely with Family Support, Social Workers, the Virtual School and LA to try and get any child risk assessed as Red/ Amber into school.  
For some LAC children, their stable home meant that they were better at home building crucial relationships, at least part time. For many children outside statutory services however, this was a time of crisis.  We saw the number of operation encompass notifications almost double; many of these were around domestic violence and parental mental health.  In terms of escalation, we continued our normal practice and used the MARF/ MASH Team.  All Senior Leads in school had access to contact details and would alert services to any issues. 

What we did really well, and continue to do well, is build positive working relationships with parents and families. When a child starts (and even before), we work closely with their family to ensure a smooth transition and to understand the dynamic.  This academic year alone we have seen three children arrive on Child in Need plans which have been dropped quite quickly as our core offer supports the child and their family.  All children have a key worker in school and so do the families – sometimes that is the senior lead, class teacher or sometimes a particular TA. We support at CAMHS meetings for instance, and have also supported parents with specific issues around bedtime or routines.  

One of our biggest issues for our vulnerable children and young people was about ensuring food and ‘eyes on’, which is why we encouraged children into school.  This way we knew their exposure to county lines/ abuse/ peer on peer abuse was minimised. Our children are incredibly vulnerable as they are often socially isolated and are seeking fulfilling relationships. Food was an important factor in getting them in!  We catered ourselves and were able to provide really high-quality meals during lockdown which the children chose; this had an impact. We also worked with several local charities and the national scheme to deliver hampers and food vouchers to an area as wide as Monmouthshire, Powys, Shropshire and within Herefordshire to Ross on Wye and Colwall. For some families without access to cars or who were shielded with little support, we went shopping for them, did washing, accessed charities to get donations like furniture, bedding and clothing and picked up prescriptions.
This all meant that the last six months have been incredibly positive for us and families in terms of those relationships. We haven’t as yet seen the trend of children being taken off roll and parents/ carers have been really supportive of all the measures we have taken.  Relationships with social workers and other services also seemed to strengthen – via Webex mostly! So in general, a positive picture – very hard work keeping staff and pupils’ mental health stable but for us the biggest barrier is getting children to learn at home and from a safeguarding perspective I know when they are here that they are safe, well fed, warm and have access to clean clothing as well as studying.    

New 'Right Help Right Time' Levels of Need Framework

The Herefordshire Safeguarding Children Partnership have developed a new framework document to support practitioners at all levels working in statutory, public, voluntary and independent sectors in Herefordshire.
The framework will help practitioners to:
  • make decisions about how best to respond to the needs of children and young people and families;
  • give families access to the right help at the right time;
  • provide children and families with access to the most appropriate services for their needs.
It replaces the previous Herefordshire Levels of Need Threshold Guidance and meets the requirements of the statutory guidance in Working Together 2018.
This important new document will be officially launched virtually on Wednesday 2 December but can be downloaded now from our website.


White Ribbon Online Event
“Being professionally curious and thinking the unthinkable”

25 November 2020
9.00am – 4.00pm
Virtual via Webex

Book your place now on CPD Online




 Each year thousands of people stand up, speak out and say no to violence against women. This year is more important than ever to raise awareness of violence, harassment and abuse towards women and men due to the Covid 19 pandemic social isolation. White Ribbon Day is the opportunity to bring people together – in person or online - to raise awareness and commit to action to prevent men's violence against women. Community by Community, Workplace by Workplace and School by School.

The White Ribbon event will include:
•An overview of Domestic Abuse by Guest Speaker: Martin Lakeman

•Survivor’s stories

•Protective Orders - Parkinson Wright Solicitors

•The role of Hospital IDVA

•The DA barriers for older people and those with disabilities

•The voice of Herefordshire Young people

•Herefordshire Local Domestic Abuse Pathway

Click the link to see more about Anti Bullying Week 2020


National Safeguarding Adults Week will take place from 16-22 November
In Safeguarding Adults Week the aim is to create a time where we can all focus on safeguarding adults.
Everyone, from all walks of life, should be aware of the role they can play in helping to prevent abuse.
We should all know how to spot the signs of abuse, and the actions we should take if we spot any signs.

With this in mind the West Midlands Regional network have put together a series of Webinars that are open to all safeguarding professionals. (See details of two Webinars below).  The organisers have said that the Webinars and Coercive control event scheduled for NASW will be recorded and available as a resource so can be watched later by people who are interested but cannot attend on the day /time scheduled.
For details of additional national events / resources provided by the organiser please follow this link:
Wednesday 18th November 2020
Online via Microsoft Teams (invitation to join will be sent 48 hours before the event)
The Care Act 2014, for the first time, set out a clear legal framework for how local authorities and other parts of the health and care system should protect adults at risk of abuse or neglect.
“Adult safeguarding” is working with adults with care and support needs to keep them safe from abuse or neglect. The framework allows key organisations and individuals with responsibilities for adult safeguarding to agree on how they must work together and what roles they must play to keep adults at risk safe.
 Join this Webinar by Janice White, Solicitor, Coventry City Council to find out more about:
 An overview of the relevant legislative framework including:
  • What is ‘well-being’? 
  • ‘Making enquiries’
  • What are ‘care and support needs’?
  • When is a SAR needed?
  • The duty of co-operation
  • Transitions?
  • Practical tips for front line staff
Janice White – Team Leader, Legal Services, Coventry City Council
 Janice qualified as a solicitor in 1993 and joined the Legal Services team in 1998, having previously worked in private practice ultimately specialising in criminal law.  On joining the Council, Janice worked primarily in child protection work, but moved to focus primarily on adult social care work in 2002 and has not looked back.  She is now the Team Leader for the People team in legal services: a team of 10, together they cover all aspects of children social care (particularly pre-proceedings work), adult social care, mental health, mental capacity, immigration and education law.  In her spare time, Janice sings as part of a Barbershop chorus, dreams of opening a beach bar (preferably somewhere in the Caribbean) and, continues to kid herself that, one day, she will run that marathon … 
How to Book:
Closed environments may develop in services where people are situated away from their communities, where people stay for months or years at a time, where there is weak management of these services and where staff often lack the right skills, training or experience to support people.
When a service has a closed culture, people are more at risk of abuse and human rights breaches.
Join this Webinar by Jon Ibbitson, Inspection Manager CQC and Carl Gillson, Interim Inspection Manager CQC to find out more about:
  • What led to their work on Closed Cultures/
  • What is a closed culture? 
  • What are the risk factors?
  • How to identify a closed culture.  What are the warning signs?
  • What are the right questions to ask and at what time to ask them
  • What should the response be?
This webinar will be of interest to practitioners and professionals from health and social care - social workers, nurses, care workers and providers, to be able to understand what a closed culture is and why is it is bad, to be able to identify a closed culture in your day to day work and to be confident to know what to do if you suspect a closed culture.
How to Book: (Invite to the Teams webinar will be sent separately prior to the event)
Date: Friday – 20th November 2020
1pm  - 2.30pm
Online via Microsoft Teams
(invitation to join will be sent 48 hours before the event)

Healthwatch Herefordshire Annual Showcase

As a valued Partner of Healthwatch, we invite you to our very first online Annual Showcase on November 17thWe really hope that you will join us and that it will broaden your understanding of the work we do.
The showcase will be livestreamed via Zoom Webinar enabling you to ask questions and have them answered live by the Healthwatch team. The 1 hour video will explain what we’ve been up to over the past year including updates on our 2019/20 projects, the Enter and View we undertook in Outpatient Clinics, our work on the NHS Long Term Plan and the COVID survey that we ran between March and July.  Chief Officer, Christine Price will also be letting us know about Healthwatch’s plans for the future. 
We will be joined by the following guest speakers who will be reflecting on the last few months and commenting on the value that Healthwatch brings to them.
Susan Harris – Director of Strategy and Partnerships, Worcestershire Health and Care NHS Trust
Simon Trickett – Chief Executive & Accountability Officer, Herefordshire and Worcestershire CCG
Stephen Vickers – Director of Adults and Communities. Herefordshire Council
You have 2 opportunities to view the showcase. You will need to register for your preferred session beforehand via the links below.
November 17th  - 10am
November 17th – 8pm
Additionally, the webinars will be livestreamed on our Facebook page at 10am and 8pm where you can also have your questions answered.  You do not need to register beforehand if you are planning to watch the showcase on Facebook.
Working for local people as the county’s consumer champion for health and care services, we continually strive to increase our reach throughout Herefordshire. Therefore, we would be grateful if you could share details of our showcase with your personal and professional acquaintances along with any organisations in your network that you feel would benefit. Any member of the public is welcome to join us.
Thank you for your continued support.

Latest Newsletter from No Wrong Door Project 

The No Wrong Door Project from hvoss (Herefordshire Voluntary Organisations Support Service) have published their latest weekly newsletters issue 26 and issue 27

For the latest UK Government information on Coronavirus (Covid-19)



view this email in your browser
Copyright © 2020 Herefordshire Safeguarding Boards and Partnerships, All rights reserved.

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

Email Marketing Powered by Mailchimp