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Closing the ‘digital divide’: Most Canadians support CRTC action to provide broadband to all households

Seven-in-ten say access to broadband internet is an essential service

June 10, 2016 – Most Canadians believe high-speed internet is an “essential” service, and see ensuring universal access to it as a priority.

These are some of the findings of a new survey of Canadian public opinion on broadband internet access self-commissioned by the Angus Reid Institute.

The poll of more than 1,500 Canadian adults finds strong support for efforts to close the ‘digital divide’ between high- and low-income – and urban and rural – households in Canada. More than seven-in-ten Canadians support policies aimed at improving affordability for low-income earners, and roughly the same number favour a requirement that internet service providers build the necessary infrastructure to reach remote communities.

Angus Reid Internet Survey

Key Findings:

  • Two-in-three (68%) Canadians say broadband internet is an essential service for all Canadians
  • Seven-in-ten (71%) say the CRTC should require service providers to build the infrastructure necessary to ensure that every Canadian household has a broadband internet connection
  • Rural Canadians report lower levels internet service quality, and less value for their money overall when purchasing services

Link to the poll here:


Download .PDF (737 KB) with detailed tables, graphs and methodology.

Media Contact: 
Shachi Kurl: 604.908.1693
(mobile) @shachikurl

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Angus Reid Institute · #1318-1030 West Georgia St. · Vancouver, BC V6E 2Y3 · Canada

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