Hello and welcome to another summer special newsletter from the Braillists! A particularly warm welcome to you if you’re a new subscriber after Sight Village – we hope you enjoyed the exhibition.
We’d also like to thank those of you who came along to our Braille and Beer event, which was very successful. We hope to run more of these in the coming months in other parts of the UK.
We have made some technical changes to the way we send our newsletters. All being well, you shouldn’t notice any difference, but if this newsletter contains information which seems out-of-date, please accept our apologies. This is a one-time process of flushing all of our outdated content through the system and should not happen again.
Thank you for your patience and we look forward to normal service resuming in September.
RNIB Braille Library update August 2021
The following has been sent to Braille Library members and is reproduced here for the interest of other braille readers:
Dear Braille Library member
In April 2021, RNIB’s Braille Library began offering readers braille books produced on-demand. We would like to thank those of you who have got in touch to let us know how much you are enjoying the new system. You like the smaller individual volumes which are more easily stored and handled. You appreciate receiving freshly embossed and more hygienic braille with fewer faded dots. You also like keeping the books for as long as you need before recycling rather than returning them.
Recent service disruption
Unfortunately, we’ve recently been experiencing some difficulties which are affecting the time it’s taking us to produce and dispatch book requests. Under normal circumstances, you can expect to receive your book around one week after requesting it. However, some of you may have noticed some delays in receiving your books. This falls far short of the service we want to offer. I am truly sorry for any service disruption or inconvenience you may have experienced. Please be assured everyone in our Reading Services team is working extremely hard to improve this as quickly as possible.
These delays stem from an issue with the new computer system we are using to place and prioritise book requests and report progress. We have identified the problem and are working to fix this as soon as possible. We’ve also been impacted by reduced staff numbers due to self-isolating requirements, like many other organisations and businesses at the moment. We are doing everything we can to get braille books out to you. We very much appreciate your patience and, in the meantime, if you have a book you need urgently then please contact our Reading Services team. Email email@example.com or telephone 0303 123 9999.
New development to help you identify volumes more easily
We’ve been listening to your feedback and are working to add the volume number to the first line of the title page which will be readable above the wrapper. This aims to help you identify volumes more easily without having to open every wrapper and should be available shortly.
Your feedback about how we can further develop the Braille Library is always very welcome. We will continue to make improvements and will keep you informed.
Opportunity to receive a free digital braille display
A number of our Braille Library members are now accessing their books using a digital braille display. The Orbit Readers from RNIB come pre-loaded with over 2,000 electronic braille books and have massive advantages in terms of accessibility and storage. If you don’t have a braille display and would like to register your interest in receiving one for free, please contact our Reading Services team. Email firstname.lastname@example.org or telephone 0303 123 9999.
RNIB Reading Services Manager
Published on 17th August
How many listeners remember Talks? The popular screen reader for Series 60 and other phones running the Symbian operating system. It first came to the market in the early 2000s, and perhaps its most well-known proponent in the UK was Steve Nutt, the man behind Computer Room Services. His expertise when it comes to mobile phones is unparalleled and, unphased by the slow demise of Symbian, he's now just as well-known for his knowledge of Android.
There's more to Steve than phones though. His company offers assistive technology training and consultancy; braille transcription; and sells a wide range of products including digital audio recorders, talking gadgets, talking book machines, speech synthesizers and other assistive software and, most notably for this podcast, an assortment of braille products. In addition to flagship displays from VisioBraille and Esys, he also sells the full range of leather cases from Executive Products, including a case for the popular Orbit Reader 20.
Call Computer Room Services: 01438 742286
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